NHTSA Complaint #11586653 — 2021 TESLA MODEL Y
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11586653 |
| Vehicle | 2021 TESLA MODEL Y |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The main screen on my Tesla Model Y flickers while driving, as well as charging. I have a video of it happening, if you slow the video down it completely shuts the screen down for a millisecond and then turns back on. I have sent this video to Tesla, as well as Tesla technicians has confirmed the issue happening when they had the vehicle. I have had the vehicle into Tesla 3 separate times for service, they don't know how to fix the issue and keep telling me to wait. I have been dealing with this issue since January 2024 and am tired of waiting and putting my safety at risk. I feel that I have been more than patient with them and now I feel that they are now blowing me off. They don't feel that it is a safety concern even considering that the display screen went out while driving 70 mph, for 13 miles and I couldn't get it to turn back on. Aditionally the side cameras on the vehicle intermittently go out. There is no warnings or symptoms prior to it happening it just happens. I have 29 times documented of it happening to me. I have requested a buyback which was denied as well as a loaner from Tesla until they can fix the issue, yet they denied that as well. It seems that Tesla does not care about the safety of me and I want this issue to be investigated. I have the video of the Screen flickering reach out to me to get it since I cant post it in the place below.
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