2021 TESLA MODEL Y — Problems, Recalls & Safety Data
N/A
Safety Rating
1,870
Owner Complaints
21
Recalls
20
Service Bulletins
1
Investigation
Overview of the 2021 TESLA MODEL Y
The 2021 TESLA MODEL Y has received a total of 1,870 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 47 recall campaigns affecting this vehicle, covering issues with TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM:SOFTWARE. 20 technical service bulletins have been issued by Tesla, Inc. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Adaptive Cruise Control (397 complaints), Forward Collision Avoidance Automatic Emergency Braking (318 complaints), and Service Brakes (175 complaints).
Recalls for the 2021 TESLA MODEL Y
NHTSA has recorded 47 recalls for the 2021 TESLA MODEL Y, potentially affecting up to 18,548,250 vehicles.
Recall 24V935000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
| 696,281 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure...
Consequence: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
View full details →Recall 24V554000 — ELECTRICAL SYSTEM:SOFTWARE
| 1,849,638 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
View full details →Recall 24V554000 — ELECTRICAL SYSTEM:SOFTWARE
| 1,849,638 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
View full details →Recall 24V554000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
| 1,849,638 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
View full details →Recall 24V554000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
| 1,849,638 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
View full details →Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
| 125,233 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...
Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
View full details →Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
| 125,233 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...
Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
View full details →Recall 24V153000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 6,557 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
View full details →Recall 24V153000 — ELECTRICAL SYSTEM:SOFTWARE
| 6,557 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
View full details →Recall 24V051000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 2,193,869 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...
Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
View full details →Recall 23V838000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
| 2,031,220 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the...
Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
View full details →Recall 23V085000 — STEERING:AUTOMATED/ADAPTIVE STEERING
| 362,758 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection...
Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
View full details →Recall 22V702000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
| 1,096,762 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
View full details →Recall 22V844000 — EXTERIOR LIGHTING:TAIL LIGHTS
| 321,628 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Consequence: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
View full details →Recall 22V317000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
| 7 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
View full details →Recall 22V317000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
| 7 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
View full details →Recall 22V317000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
| 7 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
View full details →Recall 22V317000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
| 7 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
View full details →Recall 22V317000 — LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
| 7 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
View full details →Recall 22V317000 — LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
| 7 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
View full details →Recall 22V235000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 594,894 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022....
View full details →Recall 22V235000 — ELECTRICAL SYSTEM:SOFTWARE
| 594,894 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022....
View full details →Recall 22V063000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 578,607 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may...
View full details →Recall 22V063000 — ELECTRICAL SYSTEM:SOFTWARE
| 578,607 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may...
View full details →Recall 22V050000 — ELECTRICAL SYSTEM:SOFTWARE
| 26,681 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
View full details →Recall 22V050000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
| 26,681 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
View full details →Recall 22V045000 — SEAT BELTS:FRONT
| 817,143 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
View full details →Recall 22V045000 — ELECTRICAL SYSTEM:SOFTWARE
| 817,143 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
View full details →Recall 22V037000 — STEERING:AUTOMATED/ADAPTIVE STEERING
| 53,822 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Consequence: Failing to stop at a stop sign can increase the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
View full details →Recall 21V912000 — SUSPENSION
| 826 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Consequence: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
View full details →Recall 21V912000 — SUSPENSION
| 826 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Consequence: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
View full details →Recall 21V912000 — SUSPENSION
| 826 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Consequence: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
View full details →Recall 21V912000 — SUSPENSION
| 826 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Consequence: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
View full details →Recall 21V835000 — SUSPENSION:CRITICAL FASTENERS
| 2,791 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
View full details →Recall 21V835000 — SUSPENSION:FRONT
| 2,791 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
View full details →Recall 21V846000 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
| 11,728 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
View full details →Recall 21V846000 — FORWARD COLLISION AVOIDANCE:SOFTWARE
| 11,728 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
View full details →Recall 21V846000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
| 11,728 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
View full details →Recall 21V846000 — FORWARD COLLISION AVOIDANCE: WARNINGS
| 11,728 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
View full details →Recall 21V388000 — SEAT BELTS:CRITICAL FASTENERS
| 2,166 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Consequence: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for...
View full details →Recall 21V388000 — SEAT BELTS:REAR/OTHER:RETRACTOR
| 2,166 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Consequence: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for...
View full details →Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS
| 5,974 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....
View full details →Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS
| 5,974 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....
View full details →Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 5,974 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....
View full details →Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 5,974 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....
View full details →Recall 21V389000 — SEAT BELTS:CRITICAL FASTENERS
| 5,530 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for...
View full details →Recall 21V389000 — SEAT BELTS
| 5,530 vehicles affected
Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for...
View full details →Owner Complaints for the 2021 TESLA MODEL Y
1,870 complaints have been filed with NHTSA for the 2021 TESLA MODEL Y. Below is a breakdown by vehicle component.
Most Recent Complaints
Both torn bushing and broken links at 29k miles.
The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is not a software issue. I checked the service mode and it indicated a malfunction in the steering assist motor, which apparently costs $3500 to replace. Online, I have found many complaints about this problem that are not resolved by software updates. In addition, there was a large number used steering assist motors for sale online which indicates a more wide spread problem. This is not normal for cars to have this failure prematurely and is a serious safety hazard. I read online that some had their steering EPAS get locked while driving on the highway and nearly destroyed their Teslas
The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is not a software issue. I checked the service mode and it indicated a malfunction in the steering assist motor, which apparently costs $3500 to replace. Online, I have found many complaints about this problem that are not resolved by software updates. In addition, there was a large number used steering assist motors for sale online which indicates a more wide spread problem. This is not normal for cars to have this failure prematurely and is a serious safety hazard. I read online that some had their steering EPAS get locked while driving on the highway and nearly destroyed their Teslas
View all Forward Collision Avoidance Adaptive Cruise Control complaints →
Safety Rating for the 2021 TESLA MODEL Y
NHTSA has not yet tested the 2021 TESLA MODEL Y in its New Car Assessment Program.
Technical Service Bulletins for the 2021 TESLA MODEL Y
Tesla, Inc. has issued 20 technical service bulletins (TSBs) for the 2021 TESLA MODEL Y. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
fsd-12-3-4_0524.pdf — UNKNOWN OR OTHER
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content...
SB-24-10-005 — STRUCTURE:BODY
Certain Standard Range Model 3 and Model Y vehicles that received the Lithium Iron Phosphate (LFP) HV Battery Retrofit did not receive the 2nd row floor reinforcement plate, which provides additional protection for the LFP HV Battery.
OwnersF — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...
Index392 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...
SB2217014 — TRAILER HITCHES
Certain Model Y vehicles that received a tow hitch retrofit in Service may require a replacement LH Body Controller Module.
SB-23-10-003 — STRUCTURE
On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
SB-21-18-002-R6 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Certain Model 3 and Model Y vehicles may be equipped with refrigerant pressure/temperature (P/T) sensors in the heat pump that can fault over time.
SB-22-17-014 — TRAILER HITCHES
Certain Model Y vehicles that received a tow hitch retrofit in Service may require a replacement LH Body Controller Module.
SB2233005 — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Some Model Y vehicles were built without a hydraulic control unit (HCU) wake-up wire, and in rare circumstances, braking and stability control related alerts may appear on the instrument cluster and touchscreen during the vehicle power-on process. Such faults can typically be corrected and the affected functionality restored with a...
SB2233005 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
Some Model Y vehicles were built without a hydraulic control unit (HCU) wake-up wire, and in rare circumstances, braking and stability control related alerts may appear on the instrument cluster and touchscreen during the vehicle power-on process. Such faults can typically be corrected and the affected functionality restored with a...
Showing 10 of 20 technical service bulletins.
NHTSA Investigations for the 2021 TESLA MODEL Y
NHTSA has opened 1 investigation into potential safety defects in the 2021 TESLA MODEL Y.
Investigation PE25010 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH Preliminary Evaluation
Opened:
Electronic door handles become inoperative
Other Model Years of the TESLA MODEL Y
- 2019 TESLA MODEL Y — 0 complaints
- 2020 TESLA MODEL Y — 470 complaints
- 2021 TESLA MODEL Y (current)
- 2022 TESLA MODEL Y — 1,477 complaints
- 2023 TESLA MODEL Y — 1,752 complaints
- 2024 TESLA MODEL Y — 487 complaints
- 2025 TESLA MODEL Y — 148 complaints
- 2026 TESLA MODEL Y — 296 complaints
Other TESLA Models
- TESLA MODEL 3 — 7,131 total complaints
- TESLA MODEL S — 5,136 total complaints
- TESLA MODEL X — 2,274 total complaints
- TESLA CYBERTRUCK — 168 total complaints
- TESLA SEMI — 6 total complaints
- TESLA ROADSTER — 3 total complaints
- TESLA ROADSTER2 — 2 total complaints
- TESLA ROBOTAXI (MODEL Y) — 1 total complaint