2021 TESLA MODEL Y Back Over Prevention Sensing System Camera Problems

7 NHTSA complaints on file

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Back Over Prevention Sensing System Camera Issues in the 2021 TESLA MODEL Y

7 back over prevention sensing system camera complaints have been filed with NHTSA for the 2021 TESLA MODEL Y. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

7
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Back Over Prevention Sensing System Camera Complaints

#11678397 |
The GPS and camera functionality went out on the same day several days ago. The car thinks it is at Tesla’s headquarters in CA and so you cannot find a charging station near your actual location, and no cameras work meaning the additional safety features for collisions do not function at all. This is a widespread issue based on Tesla user forums.
#11675542 |
All cameras went blank on vehicle 4 year and 7 months old. All driver assistance systems became suddenly disabled. Tesla service diagnosis established that computer needs to be replaced for a cost of $2,000.
#11658669 |
- Computer appears to stop working in colder temperatures (or random). - ALL cameras, including rear view camera (needed for backing up) and side cameras stop working. Error message shown on touch screen saying cameras are not available. - All road sensing information including other cars, lanes markers (everything) disappears from touch screen dashboard and no longer works. There are no longer any warnings for anything. - GPS tracking stops and no longer tracks along with the car. Car becomes a safety hazard due to poor visibility. Especially evident during reverse.
#11652393 |
Per the Tesla service team, there is a defect in the car computer which causes intermittent signal of the backup camera, failure of automatic emergency braking, and also Autopilot unavailability in a 2021 Tesla Model Y with less than 40k miles on it. This issue only occurred after a software update and affects key safety features such as blind spot warning proximity warnings. The Tesla service team said the only way to solve it was to replace the entire car computer and charged us $2,583 for their own product defect. The car did issue alerts to us saying that Autopilot and automatic emergency braking were unavailable, but did not detect issues with intermittent camera signal.
#11636003 |
The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla...
#11573549 |
I often experience significant lag for rearview camera and the turn signal indicator lights. Sometimes it takes up to 10 seconds for the rearview camera view to come up. It's dangerous because it's hard to tell if the car is in reverse or not. Sometimes it takes multiple attempts to change gear. I have similar experience with the turn signal indicators. It takes multiple attempts for the signals to come up, or there is often significant delay on when I turn on the signal and when the lights actually come on.
#11452420 |
The display of the rear view camera on the screen is not synched. Sometimes it shows something that happened moments earlier. For example, it may show me as I am walking toward the car. Then it “lags” as you back up, meaning that it shows you in an earlier position than where you really are. This is super dangerous as it may not show the real time presence of another car, a pedestrian who is crossing behind your car as you back up, or an object. It also give the driver the false sense of being in the wrong place. We have two Teslas, this is a model Y and the other is a model 3. We have experienced the same problem in both since Tesla pushed a software update in January. I notified Tesla and asked for a repair. The response was that a software patch would be forthcoming....

Other 2021 TESLA MODEL Y Problem Areas

Forward Collision Avoidance Adaptive Cruise Control 397 complaints Forward Collision Avoidance Automatic Emergency Braking 318 complaints Service Brakes 175 complaints Vehicle Speed Control 152 complaints Unknown Or Other 123 complaints Electrical System 105 complaints Forward Collision Avoidance Warnings 100 complaints Steering 76 complaints Suspension 50 complaints Lane Departure Assist 43 complaints Visibilitywiper 40 complaints Power Train 27 complaints Seat Belts 24 complaints Lane Departure Warning 23 complaints Air Bags 19 complaints Structurebody 18 complaints Seats 17 complaints Back Over Prevention Warnings 15 complaints Engine 14 complaints Wheels 13 complaints Lane Departure Blind Spot Detection 12 complaints Latcheslockslinkagesdoorslatch 12 complaints Electrical System12v24v48v Battery 11 complaints Exterior Lighting 9 complaints Fuelpropulsion System 9 complaints Structurebodydoorhandleexterior 8 complaints Electrical Systemadasautonomousself Driving 6 complaints Visibility 5 complaints Service Brakes Hydraulic 3 complaints Tires 3 complaints Air Bagssensoroccupant Classification 2 complaints Forward Collision Avoidance Adaptive Cruise Controlsoftware 2 complaints Latcheslockslinkages 2 complaints Service Brakes Electricsoftwareprogramming 2 complaints Suspensionfrontcontrol Arm 2 complaints Visibilitydefrosterdefoggerhvac System 2 complaints Air Bagsfrontaldriver Sideinflator Module 1 complaint Back Over Prevention 1 complaint Back Over Prevention Rearview System Braking 1 complaint Chest Clip Buckle Harness 1 complaint Child Seat 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadas 1 complaint Electrical Systemadasautonomousself Drivingsoftware 1 complaint Electrical Systemadasdriver Monitoringcamerasensor 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Equipment Adaptivemobilityvehicle Controlsbraking 1 complaint Forward Collision Avoidance 1 complaint Forward Collision Avoidance Automatic Emergency Steering 1 complaint Lane Departure Lane Keep Steering Assist 1 complaint Power Trainautomatic Transmission 1 complaint Structure 1 complaint Suspensionsubframemounting Bracket 1 complaint Tether Lower Anchor On Car Seat Or Vehicle 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tirestreadbelt 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilityglass Siderear 1 complaint
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