NHTSA Complaint #11636003 — 2021 TESLA MODEL Y
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11636003 |
| Vehicle | 2021 TESLA MODEL Y |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).
Related Complaints for the 2021 TESLA MODEL Y
Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints
#11678397
The GPS and camera functionality went out on the same day several days ago. The car thinks it is at Tesla’s headquart...
#11675542
All cameras went blank on vehicle 4 year and 7 months old. All driver assistance systems became suddenly disabled. Te...
#11658669
- Computer appears to stop working in colder temperatures (or random). - ALL cameras, including rear view camera (nee...
#11652393
Per the Tesla service team, there is a defect in the car computer which causes intermittent signal of the backup came...
#11573549
I often experience significant lag for rearview camera and the turn signal indicator lights. Sometimes it takes up to...
Recent Complaints for the 2021 TESLA MODEL Y
#11718843
LANE DEPARTURE: ASSIST
The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843
LANE DEPARTURE: WARNING
The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...