2021 TESLA MODEL Y Structurebody Problems
18 NHTSA complaints on file
Structurebody Issues in the 2021 TESLA MODEL Y
18 structurebody complaints have been filed with NHTSA for the 2021 TESLA MODEL Y. Of these, 3 involved a crash, 2 involved a fire, and 0 resulted in injury.
18
Complaints
3
Crashes
2
Fires
0
Injuries
0
Deaths
All Structurebody Complaints
On [XXX], after placing my young child in my Tesla and closing the door, the 12V battery failed suddenly and the vehicle became inaccessible. I was unable to unlock or enter the car. I did not receive any warning or alert that the 12V battery was about to fail. The vehicle was in my garage, and the window automatically cracked, which allowed me to monitor my child while I sought help. I called Tesla Roadside Assistance at 8:59 AM. During the call, the representative reassured me that help was being dispatched and at times described the service provider as “on the way” (timing details such as “within ~45 minutes” and the length of the initial call are my best estimates). After continued waiting with my child confined inside the vehicle, I contacted emergency services due to the safety risk. I called 911 at 10:03 AM. I later had the 12V...
Frunk (Hood) has been randomly opening at times when the car is parked. Today it opened after being parked at my office parking lot for 3 hours. I am concerned that this can occur while driving, especially on the highway, potentially causing a deadly accident.
My steering is making loud noises and so is the suspension. It’s so loud it’s embarrassing to drive. The steering wheel also came apart because it wasn’t glued down properly and had air bubbles. I see recalls for cars but not my specific vin. Tesla says no wheel replacement for me and cost of replacing link assembly parts and bolts would cost me 2000$
•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.
The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.
Car was summoned and turned a sharp right directly hitting the car parked next to it while pulling out. The location was the parking lot of [XXX] on [XXX] . I have a full video of this which shows the car pulling forward then taking a sharp right impacting the vehicle parked next to it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED. DJR ******* DELETE VOQ ******* The contact is requesting this to be cancelled.
When driving at highway speeds (55 MPH and above), the driver's side rearview mirror vibrates, making it difficult to see and identify back automobiles. This is a safety hazard when exiting the highway or merging the lines when the outside weather is raining/dark/snowing.
Rear doors are stuck and locked shut, the known defect is on youtube with experts explaining this safety flaw where the door handles get stuck and locked and now TESLA REFUSING TO SERVICE.
The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the...
Rear undertray composite cover partially peeled off and began dragging on the road creating a driving hazard. This problem has been reported in online forums on many occasions.
The roof glass cracked with no impact and no accident. No chip or missing pieces of glass. Everything is in tack but has cracked
Unspecific event. I hope this report, without my having an incident myself is looked into enough to apply a standard across all manufacturers to make sure the public aren’t so unknowingly put at risk. All because of an ill thought through design. My vehicle has no easy access to exit rear seats if there is any kind of electrical failure. My rear passengers will not be able to exit the vehicle. Manual override of electronic door controls are hidden beneath door panels and trims. With no mechanical connection on the outer handle, even if the driver uses the front manual release, they cannot rescue rear passengers. The outside door handles are electronic ONLY. Imagine a fire like Vancouver happening, when a child is in a car seat or has less mobile passengers like seniors. Neither can be expected to climb to the front or out a side window to reach...
The incident occurred after a rainstorm and there was some debris laid out across the road. We were travelling in the morning before sunrise at 20 mph and we felt a small branch or object hit the underside of our car. We took it out to drive again at noon time and it warned us that the coolant was low and that car may not start up once shut down. We towed it to tesla service center in Paramus NJ and they informed us of the condition. They informed us that the coolant pipe was punctured and the coolant spread onto the battery. They explained to us that the branch hit an area and caused the coolant to leak inside the battery and there is no plate to protect it at the underside of the car. They also informed us that there could have been a fire accident if we...
Sudden acceleration while stopped. Car was stopped in the driveway of my home while waiting for the garage door to open. Suddenly the car bolted forward, crashed through the rising garage door and then through the side of the garage and into the front steps of my home. The car is equiped with auto pilot, but it was not engaged. While reviewing other incidents of this type on your website, I noticed that other people mentioned their Tesla's having the autopilot feature but I saw no mention of the Model Y. Although extensive damage happened to the car and my home, no one was injured. However if this had happened while at a stop light or at a crosswalk someone could have been killed or injured. My Insurance Co. did not seem interested in investigating this event, haven't heard back from Tesla.
Tesla delivered a car with a concerning mechanical defect on all four hinges of both rear/forward doors. There are deep gouges to the metal on all four hinges. They have no explanation as to why the metal that holds the doors I place has been damaged. Multiple calls to Tesla has resulted in them saying they will absolutely not look at the issues on the car until December 10th. They said that I can't even bring it in to a service center for safety inspection. I wanted to reject delivery and get a safer car but they said that I would then not receive a car for 4-6 months later. Meanwhile they had already accepted payment, so I would be on the hook for payments. I don't know if these.doors are safe, I'm looking for a Tesla to say whether the car is safe to drive or not, and find...
PARKING MY CAR WHEN I PRESSED THE BRAKE AND READY TO ENGAGE PARK , CAR ACCELERATED IN HIGH SPEED AND DROVE TO ISLAND AND TRYING TO CONTROL THE WHEEL WHILE MY FOOT STILL ON BREAK TO AVOID HITTING OTHER CARS ON THE PARKING LOT , HIT SOME CURBS WHICH CAUSE THE TIRE ON THE FRONT PASSENGER SIDE CAME OFF COMPLETELY WITH AXLE ATTACHED . THIS CAUSE THE CAR TO STOP AND DEPLOYED AIR BAG AND CAUGHT ON FIRE , THAT'S WHEN I IMMEDIATELY GOT OUT THE CAR. THE CAR MILEAGE IS 524 WHEN IT HAPPENED. MINOR BURN ON MY LEFT ARM FROM THE FIRE AND SORE SHOULDER LESS THAN 24 HOURS.
THE REAR BODY PANEL IN FRONT OF THE REAR WHEELS HAVE PAINT ISSUE BEING HIT BY DEBRIS COMING FROM THE FRONT TIRES.
Other 2021 TESLA MODEL Y Problem Areas
Forward Collision Avoidance Adaptive Cruise Control
397 complaints
Forward Collision Avoidance Automatic Emergency Braking
318 complaints
Service Brakes
175 complaints
Vehicle Speed Control
152 complaints
Unknown Or Other
123 complaints
Electrical System
105 complaints
Forward Collision Avoidance Warnings
100 complaints
Steering
76 complaints
Suspension
50 complaints
Lane Departure Assist
43 complaints
Visibilitywiper
40 complaints
Power Train
27 complaints
Seat Belts
24 complaints
Lane Departure Warning
23 complaints
Air Bags
19 complaints
Seats
17 complaints
Back Over Prevention Warnings
15 complaints
Engine
14 complaints
Wheels
13 complaints
Lane Departure Blind Spot Detection
12 complaints
Latcheslockslinkagesdoorslatch
12 complaints
Electrical System12v24v48v Battery
11 complaints
Exterior Lighting
9 complaints
Fuelpropulsion System
9 complaints
Structurebodydoorhandleexterior
8 complaints
Back Over Prevention Sensing System Camera
7 complaints
Electrical Systemadasautonomousself Driving
6 complaints
Visibility
5 complaints
Service Brakes Hydraulic
3 complaints
Tires
3 complaints
Air Bagssensoroccupant Classification
2 complaints
Forward Collision Avoidance Adaptive Cruise Controlsoftware
2 complaints
Latcheslockslinkages
2 complaints
Service Brakes Electricsoftwareprogramming
2 complaints
Suspensionfrontcontrol Arm
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Air Bagsfrontaldriver Sideinflator Module
1 complaint
Back Over Prevention
1 complaint
Back Over Prevention Rearview System Braking
1 complaint
Chest Clip Buckle Harness
1 complaint
Child Seat
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systemadas
1 complaint
Electrical Systemadasautonomousself Drivingsoftware
1 complaint
Electrical Systemadasdriver Monitoringcamerasensor
1 complaint
Electrical Systemalternatorgeneratorregulator
1 complaint
Electrical Systemhorn
1 complaint
Equipment Adaptivemobilityvehicle Controlsbraking
1 complaint
Forward Collision Avoidance
1 complaint
Forward Collision Avoidance Automatic Emergency Steering
1 complaint
Lane Departure Lane Keep Steering Assist
1 complaint
Power Trainautomatic Transmission
1 complaint
Structure
1 complaint
Suspensionsubframemounting Bracket
1 complaint
Tether Lower Anchor On Car Seat Or Vehicle
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilityglass Siderear
1 complaint