NHTSA Complaint #11440431 — 2021 TESLA MODEL Y

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11440431
Vehicle 2021 TESLA MODEL Y
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Sudden acceleration while stopped. Car was stopped in the driveway of my home while waiting for the garage door to open. Suddenly the car bolted forward, crashed through the rising garage door and then through the side of the garage and into the front steps of my home. The car is equiped with auto pilot, but it was not engaged. While reviewing other incidents of this type on your website, I noticed that other people mentioned their Tesla's having the autopilot feature but I saw no mention of the Model Y. Although extensive damage happened to the car and my home, no one was injured. However if this had happened while at a stop light or at a crosswalk someone could have been killed or injured. My Insurance Co. did not seem interested in investigating this event, haven't heard back from Tesla.

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