NHTSA Complaint #11623289 — 2021 TESLA MODEL Y ELECTRICAL SYSTEM

Complaint Details

ODI Number	11623289
Vehicle	2021 TESLA MODEL Y
Component	ELECTRICAL SYSTEM
Date of Incident	August 31, 2024
Date Filed	November 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The software for the car was showing multiple errors in the service page saying the disk space for the car was full. As a result, the car had severe lag issues and the screen completely shut down multiple times while driving on the highway. There were no user warnings and I only knew about the service warnings after speaking with Tesla support. They said it was definitely not user created and that it needed immediate service. However, the service center claimed it was not their responsibility and wanted to charge 300-500$ to look into it.

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