2021 TESLA MODEL Y Electrical System Problems

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 45 MPH, the vehicle hydroplaned shortly after he merged into another lane. The contact stated that he left his foot off the throttle in an effort to not lose control of the vehicle; however, the vehicle's automated regenerative braking feature engaged and the vehicle drifted at a 90-degree angle. In an attempt to avoid hitting another vehicle, the contact hit a concrete barrier. The air bags deployed upon impact. The contact suffered neck pain and a gash to his right arm but did not seek medical attention. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.

The contact owns a 2021 Tesla Model Y. The contact stated that while the vehicle was in Autonomous Self-Driving mode driving 30 MPH, the vehicle failed to stop as another vehicle was approaching, causing the other vehicle to swerve. The contact stated that the vehicle responded insufficiently after the speed was set to 30 MPH. The contact then stated that a week later she received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System). The manufacturer was notified of the failure and the contact was able to perform an OTA software update; however, the failure recurred. The vehicle was not repaired. The failure mileage was approximately 20.

The car started to malfunction its ability for regenerative braking (regen.) upon release of the accelerator. The car felt as if the regen feature was slipping - so instead of a constant brake and deceleration, the car could be felt moving forward as if accelerating. Then while driving on freeway at 65-70 mph, car lost its ability to brake when I pressed on the brake twice, instead of slowing it felt as if the car just continued at its current speed. Then the car cut its power and flashed an alert "Power Reduced - exiting and re-entering vehicle may restore operation" it then flashed an alert "PULL OVER IMMEDIATELY - Unable to drive". According to Tesla, they said it was the "LH body harness. Found that the harness was not creating an efficient connection" but they never directly addressed why it felt as if the car was accelerating when I...

Defective battery, wont charge past 30%

On February 20, 2023, my infotainment system console and screen completely failed as I was backing up to a Supercharger. This started with the typical lag I have filed service complaints for before, the camera occlusions, and then nearly caused an accident with the barrier pole in front of the Supercharger. This is the eighth near miss in over a year of ownership and the 27th occurrence of issues related to the infotainment system console and screen. Often, it is burning hot, other times it is woefully underpowered to accomplish anything in a timely manner (if at all) when these incidents occur. I have been to the Tesla service center twice about this very issue. Each time, I was told software update would be issued that would fix the problem(s). That has never been the case. With everything so reliant upon that center-mount display and its associated computer in this...

Tesla Y Unintended Acceleration! Driving my Tesla I got a phone call that did not show up on screen then 1-3 seconds later my car took control of itself and rapidly accelerated. I had NO control with no steering or brakes. Powerless inside an accelerating vehicle! The car then crashed up on the median through a private community light post and into a tree. The car did not stop until the battery was severed and destroyed by the tree. All airbags went off and all glass shattered. There was no prior warning at all. Insurance adjuster deemed the car a complete total; not worth repair.

The driver side window doesn’t roll all the way up when trying to close it automatically with one button push. It goes partially up the side and then will automatically roll down.

Vehicle has been inspected by the manufacturer and they have advised it has been completed/fixed but it's been in more than four times within the last 12 months.

The car stopped suddenly in the middle of the street. By the grace of G-d, this happened on a quiet street because we decided to take a detour and could have instead been on the freeway! We were with our 3 young children (all in carseats). We could not restart the car after it stopped, and there was no warning it was going to stop. We were not using autopilot.

The contact owns a 2021 Tesla Model Y. The contact stated that the display screen would intermittently fail to operate as needed, without warning. The contact also stated that the power windows failed to operate as needed. The contact had taken the vehicle to the Service Center on multiple occasions for various updates; however, the power window failure persisted after each update. The contact recently received notification of NHTSA Campaign Number: 22V702000 (Visibility). The contact stated that the back-up camera was displaying a distorted image while the vehicle was in reverse(R). The vehicle was not repaired. The failure mileage was approximately 9,400.

The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 30 MPH and at various speeds, the center console froze, turned off, and then rebooted. The contact stated that the steering, brakes, and accelerator pedal were still operable. The contact stated that the failure was intermittent and occurred 3-4 times per month. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was due to a software glitch and the vehicle was not unsafe to drive. Additionally, the contact stated that the driver's side window had started to roll up independently as stated in NHTSA Campaign Number: 22V702000 (Visibility). The contact stated that while driving approximately 35 MPH, the window independently rolled up and nearly caught his fingers. The vehicle had not been repaired. The manufacturer had not been informed of...

The contact owns a 2021 Tesla Model Y. The contact stated that the vehicle had received a software update through the Wi-Fi from Tesla. The contact stated that the camera for the autonomous self-drive feature had become excessively sensitive sounding the alarm for the Occupant Detection and Lane Assist at the slightest movement. The contact stated that the issue caused multiple distractions while driving. The contact had not taken the vehicle to the dealer. The contact had informed the manufacturer of the failure. The manufacturer referred the contact to the dealer. The approximate failure mileage was 36,314.

The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the...

The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.

Going 40 MPH on CA 210W in left lane. Full Self Driving available on vehicle but no autopilot/lane assist activated at time of incident. Steering wheel locked up completely; I was unable to turn the wheel at all so I ended up drifting across 4 lanes of highway (miraculously didn’t hit anyone) and ended up under a semi. Car airbags did not deploy and system did not detect a collision. Contacted Tesla to ask about the cause of the accident multiple times; never got an answer. They had us pull the USB in glovebox and see if anything is on there but there wasn’t even though dash cam was activated. They “escalated” the ticket to a supervisor and have been ghosted ever since asking for an answer. We scheduled a service appointment to have them check out the vehicle and they canceled it. It is a miracle that I did...

Every two weeks or so, the screen goes blank. When parked, you can do a vehicle reset and after 2 or 3 tries the screen with turn back on and the car is able to be driven. Sometimes, the screen will go blank while driving. This will require the driver to pull aside, power down the vehicle, and try to reset it. This is a huge safety issue when the screen goes blank when driving. Tesla says there's nothing wrong, or try a reset, or the next update will solve it. When there is a bug like this on an EV it is a huge safety issue.

On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.

The Back windows go up and down when trying to roll them up.

We are experiencing two issues with our Tesla Y, one of which I have come to learn is common. That issue is the cruise control will suddenly "disengage" forcing the brakes on, either actively or just through the regenerative components. This has happened in several conditions from high speeds on interstates (>55 MPH) and on smaller state highways (<55MPH). The primary concern is being rear ended by cars following; effectively the Tesla is "brake checking". I am not aware of Tesla pushing updates or addressing this issue in any typeof inspection. There are no warnings, and I have noticed no pattern as to why it happens (and it happens frequently). I have notified Tesla of the issue. The second issue is that the control/infotainment screen has frozen and gone blank on at least four occasions. This as well has happened in various conditions, most recently on both legs of a...

Cameras did not work with turn signals. WIPERS STOPPED WORKING. Then the screen went blank. I don’t know if the hazard lights worked initially when pressed. This occurred in a rainstorm going over 60mph. We almost were in a wreck due to not being able to see and needing to exit highway immediately. Stopped car. Rebooted. Difficultly opening charging dock 15 minutes later. Have called Tesla in Columbus, Ohio and left message.

The incident occurred after a rainstorm and there was some debris laid out across the road. We were travelling in the morning before sunrise at 20 mph and we felt a small branch or object hit the underside of our car. We took it out to drive again at noon time and it warned us that the coolant was low and that car may not start up once shut down. We towed it to tesla service center in Paramus NJ and they informed us of the condition. They informed us that the coolant pipe was punctured and the coolant spread onto the battery. They explained to us that the branch hit an area and caused the coolant to leak inside the battery and there is no plate to protect it at the underside of the car. They also informed us that there could have been a fire accident if we...

The main instrument cluster / screen turns off without notice while the car is in motion. This results in the loss of all displays and controls, such as 1. Speedometer 2. Defrost control 3. Turn signal noise 4. Windshield wiper setting 5. Battery capacity gauge and many more.

My wife and I were driving south on Interstate-93 in NH on Superbowl Sunday. Traffic was heavy and we were traveling about 65 mph when our 2021 Model Y Tesla started beeping and the following message came on the screen - “PULL OVER SAFELY, Vehicle shutting down”. My wife was driving and had just enough time to cross over three lanes to get into the breakdown lane before the car came to a sudden stop. The car did not want to restart. We called the Tesla service center and they were about to order a tow truck but we asked if there was a ‘ctrl/alt/del’ type option. She had us select Safety>Power Off. When our Tesla came back on everything was seemingly normal so the service center said ‘this is very rare’ and that it should be okay to drive. We drove another few miles down 93 and luckily took...

Multiple phantom braking incidents using cruise control on 2 lane roads when there is no hazard

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house, making a big hole into her house, and causing severe damages to it outside and inside (smashed furniture and falling glassware), as well as to her landscaping. When this happened, my foot was still on the brake...

Car rapidly brakes when in cruise control and auto pilot. Will also rapidly brake when a car passes by. It will always be random and sudden. Also, occasionally the screen will turn off and I will lose the screen completely and not know my speed.

The heat pump that supplies all heated air to the cabin stopped working completely. Safety was impacted because my windshield fogged up, making it impossible to see clearly out of my windshield or other windows. It was 11°F outside with no heating. I am not sure if a service center has been able to reproduce the issue, but I have images of the fogging and the error message. Nobody has inspected the issue yet. I received an error message "VCFRONT_a447" and "Cabin Climate Control System Requires Service" I have received this error message in two separate occasions now, both when it was lower than 15°F outside.

Heat pump failed when driving in minus 7F weather. Windows fogged up and car was dangerously cold. Only heat seater and steering wheel to stay warm.

The heater of the vehicle just stop working, due to MN cold weather and since there is no heat and just cold air blowing. It freezes the windshield and frost would build up with out any way to melt it since there’s no heat. It also fogs up the interior in the car since you can’t open the windows due MN minus windchill weathers. It’s hard to see and keep warm in a cold climate state. Tesla doesn’t see this is an emergency and it’s very concerning

Heat stops working when it gets to cold. Windows can fog up and make visibility almost impossible. Unsafe as well for passengers in freezing temps. No news or update from Tesla

Multiple occasions of the vehicle's heat/ac system failing in cold weather.

Tesla recently overhauled the firmware to their vehicles, however the newest update removes much of the ease and functionality. They have removed defogger buttons into the background, and other settings as well, causing the user to have to use multiple touches to work something that previously was quick. I believe this to be a safety issue. Drivers are now unaware where certain settings are and causes drivers to become distracted from the road to a degree that is unsafe while driving.

The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would brake independently without warning. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 970.

Sudden acceleration while stopped. Car was stopped in the driveway of my home while waiting for the garage door to open. Suddenly the car bolted forward, crashed through the rising garage door and then through the side of the garage and into the front steps of my home. The car is equiped with auto pilot, but it was not engaged. While reviewing other incidents of this type on your website, I noticed that other people mentioned their Tesla's having the autopilot feature but I saw no mention of the Model Y. Although extensive damage happened to the car and my home, no one was injured. However if this had happened while at a stop light or at a crosswalk someone could have been killed or injured. My Insurance Co. did not seem interested in investigating this event, haven't heard back from Tesla.

What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed indicator no anything, not even a signal sound. I couldn't control the windshield wiper, when I attempted to turn on the emergency blinkers, I had no visual or audio confirmation that it was working. this lasted for 1-2 minutes. Has the problem been reproduced or confirmed by a dealer or independent service center? No...

While leaving a parking lot, the vehicle lurched and felt like anti lock brakes kicked in and the car stopped working. The monitor had multiple alerts including saying to get out and back in the vehicle and it may allow me to resume driving. It did not. The vehicle stopped and just would not allow me to drive, pull over or move the car in any way. The park, neutral, drive options were gone. If I were on a highway I most likely would have caused multiple accidents. Extremely scary and not normal. Seems like other tesla forums call this issue out for numerous other people. Something needs to be done.

The contact owned a 2021 Tesla Model Y. The contact stated that while driving approximately 70 mph but doesn't recall; the vehicle began shifting from left to right for 5 - 10 seconds when another vehicle approached the passenger side of the contact's vehicle. The contact attempted to disable the autopilot by depressing on the brake pedal and maneuvering the steering wheel however, the vehicle would not allow the contact to control it and it spun around and hit the median wall on the highway. Medical attention was received on the scene for the contact's sister, who was a passenger. A police report was filed. The vehicle was towed to a Tesla repair center, where there's an ongoing investigation. The manufacturer was made aware of the failure and informed the contact that they would respond within 6-8 weeks after the investigation. The failure mileage was approximately 300.

The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 60-70 mph and merging onto the highway, the vehicle inadvertently swerved into the two other lanes. The display screen (eMMC) crashed. The contact attempted to reboot the system however, the touch screen failed to respond to the touch. The vehicle was taken to the dealer, but the dealer could not duplicate the failure and informed the contact that everything was fine with the vehicle. The failure recurred. The vehicle was taken to another dealer Tesla (3067 N Elston Ave, Chicago, IL 60618) and after the dealer test drove the vehicle, the mechanic found out that there was a firmware bug that caused the failure. The dealer informed the contact that he needed to wait for the software update in order to resolve the failure. The vehicle was not repaired. The manufacturer was not made aware of...

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter to evaluate. The failure mileage was approximately 2,800.

There is no mechanical release for the rear doors. If the vehicle loses power you cannot exit through the back doors. In a crash where the Model Y completely loses power, rear seat occupants cannot get out on their own.

The contact's sister owns a 2021 Tesla Model Y. The contact stated that while her sister was driving on the highway(speed unknown) with the autopilot engaged, an 18-wheeler drifted into her lane and hit her vehicle. Due to the impact, her sister's vehicle hit another vehicle and bounced back and forth between both vehicles. The vehicle continued to the drive despite the accident and no warning lights illuminated on the instrument panel. The airbags also failed to deploy. A police report was filed. The contact's sister and her mother, the passenger in the vehicle, were taken to the emergency room where they were treated for various body aches and bruising. The whereabouts of the other drivers involved in the accident were unknown. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer have yet to be notified of the failure....

The same week I purchased my Tesla Model Y, the screen would freeze and the touchscreen would cease to accept input. I took it into the service center twice in the same week and the cause turned out to be a pinched cable harness which was repaired under warranty. However, I would like to submit my feedback that I was unable to operate basic functions of the vehicle including windshield wiper control, mirror adjustments. However, the car remained driveable by shifting the drive stalk. I have also observed the screen would sometimes freeze which needs a reboot. If I’m driving in a heavy rain and this happened , my family’s safety could be compromised by not accessing basic functions required for safe operation of the vehicle. Tesla promptly repaired the issue but if it would happen again, I would not be able to use basic car screen functions where a...

I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT’S NOT MY FAULT AND THAT’S ILLEGAL AND UNFAIR

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO ANOTHER TESLA SERVICE ON MONDAY IN VAN NUYS... AND PAY FOR DAMAGES OUT MY OWN POCKET...

I RECEIVED DELIVERY OF MY 2021 MODEL Y ON MONDAY, MARCH 29TH. AFTER 12 DAYS OF OWNERSHIP AND DRIVING APPROX. 400 MILES, ON SATURDAY, APRIL 10TH, THE VEHICLE SHUT DOWN WHILE DRIVING, LEAVING ME STRANDED IN A LANE OF TRAFFIC AT NIGHT. THE FOLLOWING ERROR MESSAGE APPEARED ON THE MONITOR: 'VEHICLE SHUTTING DOWN ' PULL OVER SAFELY'. I WAS NOT SUCCESSFUL IN COMPLETELY PULLING OVER, SINCE I HAD VERY LITTLE TIME (APPROX. 5 SECONDS) TO RESPOND BEFORE THE CAR SHOOK AND STOPPED ENTIRELY. I HAD NO ABILITY TO PLACE IT IN NEUTRAL TO MOVE IT TO A SAFER LOCATION. I WAS ABLE TO PUT MY HAZARD LIGHTS ON. AN HOUR LATER, THE CAR WAS TOWED. ACCORDING TO TESLA, IT REQUIRED A NEW REAR MOTOR AND NEW 12 VOLT BATTERY. AS A RESULT OF THE REAR MOTOR SHUTTING DOWN, AFTER 12 DAYS OF USE, THE CAR FORCE STOPPED ITSELF WITHOUT ANY...

THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAINTS NUMBERS 11406321, 11406325, AND 11406632. ACCORDING TO TESLA DOCUMENTATION, LOSS OF PHONE KEY COMMUNICATION SHOULD GIVE 2 TO 3 MINUTES DRIVABILITY TO GET TO A SAFE STOP. THERE WAS NO STATEMENT THAT I FOUND IN THAT DOCUMENTATION TO DESCRIBE HOW THE DRIVER IS NOTIFIED OF THE FAILURE. REGARDING THE STATEMENT BY TESLA PERSONNEL THAT I TRIED TO SHIFT INTO PARK WHILE MOVING, THE CAR DOES, INDEED, PREVENT THAT FROM HAPPENING, AND GIVES THE DRIVER A LOUD AUDIBLE WARNING. THE DATE OF OCCURRENCE LISTED WITH THIS SUBMISSION IS APPROXIMATE.

1.SCREEN FROZE. WHEN REBOOTED WHILE DRIVING BY PRESSING BOTH SCROLL BUTTONS, THE SCREEN WENT BLACK AND COULD NOT ACCESS ANY INFORMATION OR FUNCTIONS ON THE SCREEN. PUT THE CAR INTO PARK TO FIX THE ISSUE BUT THEN COULD NOT CHANGE TO DRIVE FOR A MINUTE BECAUSE THE GEAR CHANGE LEVER WOULDN'T RESPOND. 2. THE CAR DOES NOT STAY IN ITS LANE WHEN USING AUTOPILOT DURING THE DAYTIME ON A WELL MARKED FREEWAY WITH CLEAR LANE MARKINGS. THE CAR KEPT ON CROSSING LANE MARKERS.

THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAINTS NUMBERS 11406321 AND 11406325. SINCE THAT TIME WE HAVE HAD INCREASINGLY FREQUENT PROBLEMS WITH THE PHONE KEYS ON MULTIPLE PHONES. MY SUSPICION IS THAT THE PROBLEM I INITIALLY REPORTED IN CASE NUMBER 11406321 WAS CAUSED BY LOSS OF COMMUNICATION OF THAT PHONE. I HAVE NEVER BEEN ABLE TO RE-ESTABLISH THAT PHONE AS A PHONE KEY, AND WE ARE NOW EXPERIENCING PROBLEMS WITH MULTIPLE PHONES. I MOST STRONGLY BELIEVE THAT THERE IS A HUGE SAFETY ISSUE WITH THE PHONE KEYS. FAILURE OF THAT BLUETOOTH CONNECTION WOULD RESULT IN THE IMMEDIATE STOPPING OF THE VEHICLE.

ON MULTIPLE OCCASIONS WE HAVE LOST COMMUNICATIONS WITH THE VEHICLE THROUGH THE TESLA PHONE APP. THE PROBLEM EXISTS FOR THREE DIFFERENT PHONES OF TWO DIFFERENT MODELS. WE HAVE USUALLY BEEN ABLE TO RE-ESTABLISH COMMUNICATIONS THROUGH THE TESLA PROCEDURES, BUT NOT ALWAYS. ON ALL BUT ONE OF THOSE OCCASIONS THE VEHICLE WAS STATIONARY AND WE WERE ABLE TO USE A KEY CARD TO CONTINUE. BUT ON ONE OCCASION, WHILE MAKING A U-TURN ON A SIDE STREET, THE CAR JUST STOPPED MOVING, PARTIALLY BLOCKING THE STREET. WE HAD LOST COMMUNICATIONS WITH THE PHONE APP. AFTER RECOVERING WITH A KEY CARD WE WENT STRAIGHT TO THE DEALER. EXAMINING THE SOFTWARE, THEY CLAIMED THAT I HAD HIT THE 'PARK' BUTTON WHILE MOVING. FIRST, I WOULD HAVE HAD NO REASON TO DO SO. SECOND, I KNOW OF NO VEHICLE THAT WOULD NOT BLOCK ANY ATTEMPT TO ENTER PARK WHILE MOVING. THIRD, IT KILLED ALL COMMUNICATION...

THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAIN NUMBER 11406321. WE DID HAVE TO SHIFT INTO PARK IN ORDER TO USE THE KEY CARD. THAT IS NORMAL AND EXPECTED.