NHTSA Complaint #11416634 — 2021 TESLA MODEL Y STEERING

Complaint Details

ODI Number	11416634
Vehicle	2021 TESLA MODEL Y
Component	STEERING
Date of Incident	May 14, 2021
Date Filed	May 14, 2021
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO ANOTHER TESLA SERVICE ON MONDAY IN VAN NUYS... AND PAY FOR DAMAGES OUT MY OWN POCKET...

Related Complaints for the 2021 TESLA MODEL Y

Other STEERING Complaints

#11719252 — February 19, 2026 — Both torn bushing and broken links at 29k miles.

#11718843 — February 18, 2026 — The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...

#11718301 — February 16, 2026 — front subframe and both front lateral links came loose due to welded nut not present

#11717262 — February 11, 2026 — Received a notice that steering assist may be reduced. Other model year Ys have been recalled due to the same issue...

#11713780 — January 27, 2026 — Lower front control arms are bad. Was told by tire company they need replaced. Quote about 2k

Recent Complaints for the 2021 TESLA MODEL Y

#11719252 — SUSPENSION — February 19, 2026 — Both torn bushing and broken links at 29k miles.

#11719252 — WHEELS — February 19, 2026 — Both torn bushing and broken links at 29k miles.

#11718843 — LANE DEPARTURE: ASSIST — February 18, 2026 — The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...

#11718843 — LANE DEPARTURE: WARNING — February 18, 2026 — The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...

#11718296 — SUSPENSION — February 16, 2026 — Vehicle experienced front suspension lateral link failure. The links separated from the sub-frame due to improperly s...