NHTSA Complaint #11406632 — 2021 TESLA MODEL Y

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11406632
Vehicle 2021 TESLA MODEL Y
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 880 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAINTS NUMBERS 11406321 AND 11406325. SINCE THAT TIME WE HAVE HAD INCREASINGLY FREQUENT PROBLEMS WITH THE PHONE KEYS ON MULTIPLE PHONES. MY SUSPICION IS THAT THE PROBLEM I INITIALLY REPORTED IN CASE NUMBER 11406321 WAS CAUSED BY LOSS OF COMMUNICATION OF THAT PHONE. I HAVE NEVER BEEN ABLE TO RE-ESTABLISH THAT PHONE AS A PHONE KEY, AND WE ARE NOW EXPERIENCING PROBLEMS WITH MULTIPLE PHONES. I MOST STRONGLY BELIEVE THAT THERE IS A HUGE SAFETY ISSUE WITH THE PHONE KEYS. FAILURE OF THAT BLUETOOTH CONNECTION WOULD RESULT IN THE IMMEDIATE STOPPING OF THE VEHICLE.

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