NHTSA Complaint #11470660 — 2021 TESLA MODEL Y ELECTRICAL SYSTEM

Complaint Details

ODI Number	11470660
Vehicle	2021 TESLA MODEL Y
Component	ELECTRICAL SYSTEM
Date of Incident	June 23, 2022
Date Filed	June 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Every two weeks or so, the screen goes blank. When parked, you can do a vehicle reset and after 2 or 3 tries the screen with turn back on and the car is able to be driven. Sometimes, the screen will go blank while driving. This will require the driver to pull aside, power down the vehicle, and try to reset it. This is a huge safety issue when the screen goes blank when driving. Tesla says there's nothing wrong, or try a reset, or the next update will solve it. When there is a bug like this on an EV it is a huge safety issue.

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