NHTSA Complaint #11684568 — 2021 TESLA MODEL Y

The main vehicle computer (MCU) failed. The problem first appeared in May 2024 with intermittent rear camera malfunctions. It has since worsened. Most recently (08/28/25), the center display went completely black and the vehicle became inoperable — I could not start or move it. This left me stranded in a dangerous neighborhood late at night and required the car to be towed. When the display fails, I lose access to the rear camera, climate controls (including defrost), and turn signal indicators. These are safety-critical systems, and in this case the failure also disabled the ability to drive the vehicle entirely. The problem has been reported to Tesla. They inspected the vehicle but claimed the earlier camera malfunction was unrelated to the current computer failure. No independent mechanic has inspected it. The failures are ongoing and reproducible. No warning lights or alerts appeared before the system shut down. The vehicle is available for inspection upon request. Being that this issue originally arose back in May, 2024- it should fall under Tesla’s warranty which expired in December 2024.