NHTSA Complaint #11703481 — 2021 TESLA MODEL Y

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11703481
Vehicle 2021 TESLA MODEL Y
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Tesla's Full Self Driving (FSD) stopped my car on trolley tracks today, and would have stayed on the tracks for a minute if I hadn't taken control and driven off the tracks. This occurred in downtown San Diego, where the trolley (light rail) has many level street crossings. They are well marked. You are not supposed to enter the zone around the tracks until the vehicle ahead of you has moved far enough for you to be able to cross the tracks and get safely past them. I was using FSD. It drove my Tesla onto the tracks before the car ahead of me had given me room to get off the tracks. The line of traffic was stopped for a red light. I would not have been able to drive forward until the light changed, perhaps over a minute. So, I took over and manually drove the car into the adjacent lane, which luckily was empty, and off the tracks. If a train had come while FSD was still in control, this would have killed me, and perhaps other nearby people. There was no warning message or other indicator.

Related Complaints for the 2021 TESLA MODEL Y

Other UNKNOWN OR OTHER Complaints

#11710416 I parked my Tesla vehicle in a friend’s driveway. When I returned and opened the driver’s door, I entered the vehicle...
#11709822 I noticed the windshield washer nozzle on the passenger side isn't either working or not there. I reached out to Tesl...
#11708085 Picked up car from tesla service on 12/30/2025. On [XXX] at around [XXX] I had pressed the car break and suddenly acc...
#11705202 In May 2025, Tesla pushed an over-the-air (OTA) software update overnight while the vehicle was parked. When the vehi...
#11699553 I dropped my kids to school and started reversing the car without seatbelts. Thinking that I will get out of the park...

Recent Complaints for the 2021 TESLA MODEL Y

#11719252 STEERING Both torn bushing and broken links at 29k miles.
#11719252 SUSPENSION Both torn bushing and broken links at 29k miles.
#11719252 WHEELS Both torn bushing and broken links at 29k miles.
#11718843 LANE DEPARTURE: ASSIST The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843 LANE DEPARTURE: WARNING The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
Check any vehicle history by VIN - Free vehicle history report