NHTSA Complaint #11643673 — 2021 TESLA MODEL Y

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11643673
Vehicle 2021 TESLA MODEL Y
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Alerts regarding vehicle steering, stability, emergency braking, lane control traction, received all at once and the Tesla AI advisor indicated others were reporting the same. No other vehicles in lanes around us showed up on the vehicle LCD screen as normally they do too. Car did not brake normally (foot off accelerator and no braking) and handling seemed different although we were very cautious. Tried to resolve with screen reboot and multiple drives as AI Advisor suggested and it did not self resolve. Contacted Tesla service and they suggested HCU was faulty (hydronic control unit) and ABS modulator. Also wanted to look at vehicle low voltage circuit. They scheduled me for a first available $1600 service on Feb 26th (in 9 days). See attached. Seems like a significant safety issue and defect and should be recalled before some gets hurt, especially if others are seeing this too.

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