NHTSA Complaint #11700358 — 2021 TESLA MODEL Y
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11700358 |
| Vehicle | 2021 TESLA MODEL Y |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
Detailed Description of the Defect: Friday Incident: While picking up my son from school, the vehicle abruptly disabled multiple safety and driver-assist features. The car rolled backward on a slight incline, failed to display any surrounding vehicles on the FSD visualization, and retained accelerator input even after I removed my foot from the pedal. The vehicle continued to speed up slightly in Drive and Reverse without my input. Soft resets did not resolve the issue. Monday Incident (Collision Caused by Malfunction): On Monday morning, the same malfunction occurred. As I reversed into my garage with the door opening, the car again held the accelerator input after I lifted my foot, causing the vehicle to continue moving backward unexpectedly. The vehicle struck my garage door, causing property damage and a dent to the trunk. This was not driver error. It was unexpected propulsion after pedal release — an extremely dangerous condition.
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