2017 TESLA MODEL S Unknown Or Other Problems

I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The front control arm bushings are failing, with visible cracking and tearing, as documented by a certified mechanic. These failures directly compromise vehicle steering, handling, and safety, creating a high risk of loss of control or accident. Tesla has issued a known service bulletin related to this issue, yet refused to perform repairs free of charge, despite acknowledging the bulletin exists. Timeline of Communications and Attempts to Resolve: Dec 2015 – First reported issue to Tesla Service Center. Inspection was refused without a payment of $270. Tesla claimed the vehicle was out of warranty and refused free inspection or repair. Independent Mechanic Inspection – Confirmed front control arm bushings are cracked/ripped; photos were taken. Dec 27, 2025 – Email sent to [XXX] . Received a call from a local...

CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended Acceleration: While operating FSD (Supervised), the vehicle ignored a 65 mph set-point and accelerated to 80 mph. I attempted to reduce speed by pulling down on the steering stalk 4-5 times, but the vehicle ignored all manual inputs, requiring a hard disengagement. 2. Lane Departure / Path Failure: The vehicle failed to maintain lane centering, specifically crossing over the centerline into opposing traffic. This occured without warning or system-initiated steering alerts 3. False Signaling / Path Failure: I’ve seen at least two occurrences where system exhibits dangerous signaling conflicts, such as activating a right-turn signal while simultaneously executing a left-turn maneuver. One time it was on a 45–55 mph rural corridor where trailing drivers frequently overtake slower vehicles. A false right-turn signal acts as a dangerous "all-clear" for a trailing driver to pass...

I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of purchase but not disclosed by the selling dealer (Starling Ford, Titusville, FL). A certified independent EV repair facility (The Electrified Garage) inspected the vehicle on 11/17/2025 and documented the following safety defects: • failing/worn suspension components (control arms, thrust arms, cracked bushings) • torn sway-bar link boots • inoperative right-rear window regulator • driver window contacting internal wiring harness • moisture in the rear inner tail lamp • previous A/C drain blockage causing interior water intrusion These issues pose risks related to steering stability, electrical safety, visibility, and structural integrity. All of these conditions existed prior to the sale and were not disclosed. I am requesting NHTSA to log this complaint for federal safety review as these defects involve suspension, electrical moisture intrusion, and visibility issues that may...

I am reporting a traumatic incident involving a 2017 Tesla Model S (loaner) that crashed on [XXX], in Arizona while Autopilot was engaged. We were traveling eastbound at 55 mph on [XXX] near [XXX] when the vehicle suddenly pulled hard left into the median and hit a tree. I briefly lost consciousness and suffered a concussion; my passenger sustained a broken back and thumb. Smoke rose from the car, and doors wouldn't open. I’m claustrophobic—it was terrifying. I managed to exit via the front passenger door but couldn't move my friend due to possible spinal injuries. This incident changed our lives. I have chronic back pain and PTSD. My friend hasn’t worked since. Tesla has not taken accountability. I was told internal footage exists and others have seen it, but I’ve never been given access. No third party (manufacturer, police, or insurer) has inspected the vehicle—only Tesla. I tried to...

Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. Dealer refuses to confirm the data to support their conclusion that driver was at fault. Vehicle inspected by dealer owned collision center and dealer related insurance company. No warning or messages prior to auto acceleration.

Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.

Tesla Model S has a problem when the electronic actuator for the rear lift gate failed, it cannot be opened unless serviced by Tesla. This creates a safety concern - (1) - The emergency release cable is hard to locate because it is covered by plastic that is only engraved with a picture making it impossible to find a dim/dark situation. (2) The emergency cable failed to unlatch the lift gate making it impossible to open if someone is trapped inside. There is no way to open the lift gate until someone remove the trim and peel off the cover and experiment with unplug / replug the connection wire and hope it will unlock the lift gate making it impossible for most owners. (3) When the actuator failed, the instrument cluster should not just say rear lift gate is open, proceed with caution, it should provide descriptive warnings the gate...

Tesla will not let me update my software to correct the safety issue. Please compel Tesla to update my vehicle's software. I received a recall letter stating my vehicle's software needs to be updated. I checked my vehicle and the letter is correct; my software is out of date. However, when I tried to update my software the vehicle tells me that I have the most up to date software. I tried to make a service appointment three times to have the software updated. However, every time I tried to schedule an appointment, the Tesla app tells me that my vehicle has the most up to date software and "service is not required." The app will not let me make an appointment to update the software.

I received a recall notice (NHTSA recall no: 23V-838) early February 2024 about a recall related to Autosteer, increasing the risk for collision. The remedy specified was that I will be receiving an OTA firmware update and it should be remedied as long as the vehicle is running 2023.44.30 software version or later (free of charge). But until today, I have not received this update and my vehicle (as of 4/27/2024) is running 2022.8.10.20 . The reason the Tesla service center is giving me is that this is because my vehicle is on MCU1 (infotainment version) and I might need to pay around ~$2000 to upgrade the hardware to MCU2 to get the new software version. I have concerns that even though the letter says I will start receiving updates in Dec 2023, I havent received it yet and is risky.

Autopilot drove me off the road during turning right on Hwy 183 on April 4, 2023. 9:04 pm. My tesla Model S was on Autopilot and Car went off the road during right turn and about to hit the red light pole.

Tesla has failed to provide the software updates to fix the recalls on my and ALL other MCU1 cars that have FSD paid for. This is because Tesla has not delivered sent FSD to these cars, and hopes owners will pay $2,000 to upgrade to MCU2. Tesla has LIED that all cars with FSD paid for will be upgraded to the required hardware necessary to use FSD. This has now became a safety issue as recalls are not being addressed!! Tesla States vehicles should be running software version 2023.44.30 or later... We are stuck at 2022.8.10!

Upon use of the vehicle defroster feature in cold weather, my windshield cracked. There was no impact to the windshield. The vehicle cabin is bound by glass and spontaneously cracking glass during normal use of the vehicle is not safe.

Center screen is leaking gel and is discolored.

1. Component; Tesla tried to push version 2022.8.10.12 (currently am on version 2022.8.10.8) This caused MCU 2.5 to no longer communicate with the Instrument cluster screen. 2. Saftey; a. Instrument cluster doesn't indicate whether vehicle is in Drive or Reverse mode. 3. & 4. On 7/19/23 Tesla Tech confirmed issue and duplicated issue. 5. Issue commenced shortly before 7/15/23 when the software update was pushed by OTA from Tesla. The warning lights on the Instrument cluster have been photographed and provided to Tesla prior to the tech scheduled appointment 7/19/23. Auto was working fine before the sw update, now Tesla wants $2,800 for me to update the hardware.(first quoted $1500 then see chat incresing pricing. Yesterday when driving car on freeway at 55 mph, the IC showed only going 8mph no matter what speed I was going.

When using the automated cruise control or full self driving, it will unexpectedly phantom brake. Seems to happen more when there is full sun. I have the latest updates. Did much better when cloudy, but it would still phantom break a few times during a 12 hour trip. But when in full sun, it did brake 10+ times.

I was driving at low speed when I suddenly felt a very loud pop and snap. I thought I had a flat tire. The car pulled to the left. I had trouble pulling over and thought I was going to hit someone. I was able to come to a stop abruptly. I checked for a flat and had none. I called Tesla after limping the car home because I could not see a flat. The car had a broken control arm and had completely pulled the left wheel against the frame. Almost like I got something really hard but I hadn't. I had just pulled away from a stop sign when the snap took place. I was put at risk as well as my child. I couldn't control my vehicle. There were no warning messages. The vehicle was repaired by tesla and they didn't even call me to tell me...

The car, which was equipped by Tesla's Full Self-Driving Beta software v11.3.3, attempted to make a premature left lane change in preparation for a left turn at the light, which almost put me in front of a pickup truck waiting in the center turn lane. Please find the attached dash cam video on this link: https://share.icloud.com/photos/0e9EMY-_AQSWXtCRe9YedeE7A

Windshield cracked after using Defrost. Had no chips or blemishes on the windshield prior to the incident. Outside temperature was 18F, car was covered in 1in snow from the night before; ran defrost for 20 minutes.Removed snow with plastic bristled brush, drive 5 miles and let it sit after shut down. Came back to see two foot long cracks near the defrost vent.

I have a video taken from the front camera of my Tesla S showing the entire incident that I can upload. On Dec 26, 2022 my beta FSD was engaged. The Tesla made a left hand turn onto the highway and then erratically ran off the road jumping the curb on a university sidewalk damaging wheels and tires. I suffered a right knee contusion from the impact of the hit.

The emergency trunk release does not work when the cinch motor fails on the power tailgate. Part is scheduled to be replaced by Tesla.

open recall is being refused of service.

My car hardly functions anymore and the Tesla service center is saying I need a new Infotainment Upgrade. This issue causes the car to not function properly.

Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The day

Fingers can get caught in the retracting door handles which retract if the key fob is pressed while fingers are in the door handle

My vehicle had a 360-degree dashcam safety recording feature, and a safety feature called Sentry which warns people who are too close to the car or bump the car that it is recording them. Tesla removed the feature from my car, presumably because it did not work with the hardware (they quickly upgraded the next cars), and now shows the Sentry feature in the software and even pretends like it is recording, but it is not. The feature was removed on all HW 2.0 MCU 1 vehicles even though it's paid for in the Advanced Autopilot package. Tesla should have to recall these cars and put in the appropriate hardware that all cars built shortly after my car have once they learned that the equipment they put in was not sufficient for what was advertised. I have recordings from my vehicle from when the feature was there that I can...

The display screen, which controls the vehicles defrost, a key road visibility function, repeatedly freezes during driving, incapacitating the defrost, heat and cooling systems .This presenta an extreme risk to life and limb that needs immediate attention action that Tesla refuses to address. Tesla has replaced the recalled chip, however, the problem persists and they claim it’s the age of computer and I would have to upgrade it at my expense. They claim my full car warranty doesn’t cover this as a pre-owned vehicle. Given that this is still related to the recall issue with the Tesla computer, they need to repair this at their expense by replacing the unit as they have with others in the past. Please help all affected Tesla owners before someone dies by representing us again as huge multinational company more interested in hitting sales targets than customer safety.

Went to back into charger and back up camera still showed photo from where car was parked at home before I started my trip. I noticed a car behind me in mirror but picture showed no cars (and wrong location).

The backup camera stopped working. I took the vehicle to the Tesla dealership and had to have the camera replaced. I am aware that there is a recall on Model 3 Tesla’s for a camera issue. I have also seen multiple sites online where Tesla drivers report issues with the backup camera for Model S vehicles.

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

There is an unresolved eMMC memory chip recall, but all my appointments to have it corrected were canceled, reasoning lock of parts. Tesla claims to have delivered software solution, however my center screen restarts frequently, and during that process several functions do not work. Among them A/C, defroster, heat... The reboot process is initiated automatically and takes anywhere from 3 to 12 minutes. After my recent appointment was canceled i was informed not to make further appointments for this recall.

My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.

My vehicle is the subject of Recall No. 21V-035 (SB2121001). At the time that I received notice of this recall, about 1 year ago, I had already complained to Tesla about the board malfunctioning for approximately 4-5 months. Each time I contact the Mfr, Tesla, about this issue, they continue to claim unavailability of parts for multimedia display board. They do, however, have an upgraded board that they would put in for a $1500 charge (https://www.tesla.com/support/infotainment). If they have no plans to offer replacement parts for my defection board, should they not be forced to put in the compatible part at no charge even though it is being sold as an "upgrade" (which they hope will get them around having to foot the bill for Recall replacements). After all, it's only an upgrade if the original board functions as designed...which it does not. The car was sold with a set...

I am asking [XXX] a mgr. at Centinela Tesla for a refund of the money I spent on an upgrade for the model S which after being installed began shutting down intermittently. Tesla's system records all shutdowns of the cars screens, so If Tesla does not have records of the cars screens shutting down prior to the upgrade, this would indicate it did begin with the upgrade.  The NHTSA made a recall for an issue with the back up cameras which was when TESLA offered me a 1500.00 dollar upgrade instead of the free NHTSA recall fix, saying it was better.  A [XXX] at Torrance Tesla said he saw 2 shutdowns recorded in the week prior and did not have time to look up beyond that week.. [XXX] gave me a free accessory saying sorry for your problems but this is all I can do.  The receipt for the free...

My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).

THE INSTRUMENT PANEL GOES DARK AND INOPERABLE AT TIMES WHEN DRIVING. ALERTS ARE NOTED THAT VEHICLE SAFETY WARNINGS ARE DISABLED. WE’VE TRIED TO REMEDY WITH THE DEALER NOW ON SEVERAL OCCASIONS AND WE’VE BEEN CHARGED FOR APPOINTMENTS ONLY TO FIND OUT THAT THIS IS A VEHICLE RECALL. DESPITE ALL THESE ATTEMPTS TESLA PALM SPRINGS DEALER KEEPS SAYING THEY WILL LET US KNOW WHEN PARTS TO REPAIR BECOME AVAILABLE. OTHER RATTLING REPAIRS IN CENTER COUNSEL ARE DELAYED PENDING THIS RECALL CORRECTION. BUT WE NEVER HEAR BACK FROM THE DEALER ABOUT THIS CORRECTION. IT SEEMS EXCESSIVE ON THE TIME WAITING TO GET THE COMPONENT/PART TO CORRECT THIS ISSUE. WHAT CAN BE DONE? IT SEEMS LIKE A SAFETY ISSUE TO KEEP DRIVING THE CAR WITHOUT THIS CORRECTION.

MY TESLA MODEL S HAS THE V1 HARDWARE, ALSO KNOWN AS MCUV1, WITH THE DAUGHTERBOARD EMMC REPLACEMENT FROM THE PREVIOUS RECALL RUNNING ON FIRMWARE 2020.48.37.1. THE SOUND FOR THE ENTIRE CAR WILL CUT OUT. IT MIGHT COME BACK, BUT EVEN A REBOOT OF THE CAR DOES NOT SOLVE ANYTHING. THESE SOUNDS MAY INCLUDE BLINKER NOISE, SPEED LIMIT CHIMES, LANE DEPARTURE WARNING, AUTOPILOT ENGAGE/DIS-ENGAGE CHIMES, GEAR WARNINGS, COLLISION SAFETY CHIMES, EARLY BRAKING WARNING, AND A LOT MORE SAFETY-RELATED SOUNDS. THIS HAPPENS EVERY TIME I DRIVE THE CAR, NOT JUST THE REPORTED DATE. I HAVE BROUGHT IT IN FOR REPAIRS NUMEROUS TIMES, BUT THIS HAS NEVER BEEN ADDRESSED. I AM ONLY TOLD TO WAIT FOR A NEW FIRMWARE UPGRADE, WHICH I HAVE BEEN FOR YEARS NOW SINCE I FIRST REPORTED THE ISSUE TO TESLA. THIS ONLY HAPPENS WITH MCUV1 CARS AND THEY HAVE REFUSED TO PROVIDE A FREE HARDWARE UPGRADE EVEN AFTER...

I COMPLAIN THAT TESLA FAILED TO REMEDY THE DEFECT OF MALFUNCTIONING EMMC BY REPLACING VCM DAUGHTERBOARD (SEE THE LETTER RECEIVED) WITHIN A REASONABLE TIME FRAME. SINCE LAST NOVEMBER I HAVE RECEIVED A NUMBER OF LETTERS FROM TESLA INFORMING THE RECALL AND NOTHING HAPPENED.

MY CAR WAS RECALLED DUE TO THE 8GB EMMC RECALL AND THIS IS MY SECOND TESLA. THEY HAVE MY OLD VIN NUMBER AND NOT MY NEW VIN AND THE ACCOUNT HAS AN ISSUE FINDING THE RECALL. I NEED HELP.

RECALL NUMBER 21V035 IS NOT BEING HONORED BY TESLA SERVICE CENTER. I HAVE CONTACT TESLA CUSTOMER SUPPORT AND THEY SUGGESTED I CONTACT YOU. PRIOR TO THIS I HAD ARRANGED A SERVICE APPOINTMENT BASED ON COMMUNICATION FROM TESLA ABOUT THE MALFUNCTIONING PART. SERVICE CENTER REFUSED TO HONOR TESLA CORPORATE COMMUNICATION TO CONSUMER

THE WHEEL CONTROL ARM BROKE FOR NO REASON. IT SEEMS TO BE DEFECTIVE FROM THE TIME IT WAS MADE, IT HAPPENED WITH A POPPING SOUND WHEN PARKING

THE CENTRAL SCREEN WENT BLANK I TOOK TO THE DEALER THEY TRIED TO FIX IT IT HAPPENED TWICE THE WIPERS AND AC CONTINUED TO RUN EVEN WHEN I GOT OUT OF THE CAR LAST TIME IT HAPPENED AT THE REPAIR SHOP THE ODOMETER MILEAGE JUMPED FROM 21 000 TO 58 000 I TOOK THE CAR BACK TO REPAIR SHOP AND THEY SAID IT IS A COMPUTER GLITCH AND FIXED (?) THE PROBLEM AND MILEAGE WAS ADJUSTED I AM WONDERING IF MILEAGE CAN BE ADJUSTED BY THE DEALER , I THINK IT IS ILLEGAL. INTERMITTENTLY THE CAMERAS ARE FOGGING EVEN WHEN IT IS NOT COLD. NO CLEAR EXPLANATION GIVEN BY THE CREW AT REPAIR PLACE

CENTER CONSOLE SCREEN FREEZE AND GOES BLACK FILED MULTIPLE COMPLAINTS BUT DIDNT GET A PROPER ANSWER FROM TESLA THEY SUGGESTED TO PAY 2500 FOR NEW MCU 2, ITS VERY FRUSTRATING AS THEY DON'T RESPOND TO CALLS, THIS ISSUE HAPPENS VERY OFTEN AND ALL THEY GIVE ME IS AN EXCUSE

I HAVE CONTACTED TESLA MULTIPLE TIMES FOR CENTER SCREEN NOT REBOOTING AFTER PARKING AT SHOPPING CENTER OR AT HOME. THIS STARTED IN MARCH 2019 AND THE PROBLEM HAS NOT BEEN RESOLVED. THIS HAPPENED AGIN A FEW DAYS AGO AND I REPORTED IT TO TESLA. NO RESPONSE SO FAR. CAN NOT DRIVE THE CAR UNTIL THE SCREEN LIGHTS ON. AT ONE TIME I WAS TOLD MODULE NEEDED TO BE CHANGED BUT HAVE HAD NO ACTION FROM TESLA SO FAR.NEED YOUR HELP IN RESOLVING THIS PROBLEM.

CENTER CONSOLE GETS BLACK SCREEN OCCURRENCES AND LOSS OF AUDIO HAS HAPPENED AT LEAST 15-20 TIMES. PURCHASED CAR FROM TESLA IN MID OCTOBER. SCREEN ISSUES SINCE HAVING THE CAR AND NO AUDIO, TESLA STATES TO PATIENTLY AWAIT FE UPDATE HAVE HAD THE CAR SERVICED MULTIPLE TIMES FOR THE ISSUE. SEVERAL APPOINTMENTS CANCELED BY TESLA STATING THERE IS NO FIX AND TO PERFORM RESET ON CAR WHICH IM NOW DOING EVERY 5-10 DAYS.THIS HAS HAPPENED WHILE VEHICLE WAS STATIONARY IN PARK AND HAVE HAD TO DRIVE MULTIPLE TIMES ON THE FREEWAY AND SURFACE ROADS WITH NO SCREEN OR AUDIO. HAS OCCURRED 11-17-20, 11-28-20, 12-8-20, 12-19-20, 1-2-21, 1-8,21,. WHEN BLACK SCREEN OCCURS NO WARNING CHIMES OR AUDIO PRESENT. TESLA REFUSES TO ADDRESS THE HE ISSUE DESPITE BEING AWARE OF IT AND HAVING BEEN GIVING EXACT DATES OF OCCUPANCIES PICTURES OF BLACK SCREEN ETC.

THE TESLA MODEL S MAIN SCREEN BLACKED OUT, CAUSING ME TO NOT HAVE ACCESS TO ANY OF THE CAR'S CONTROL SYSTEM OTHER THAN TO DRIVE IT (NO BACKUP CAMERA, CLIMATE CONTROL, MUSIC, DOOR LOCKING, SUSPENSION ADJUSTING, TURN SIGNAL CHIMING, AND OTHER ESSENTIAL SAFETY FEATUES). WHEN I TOOK IT TO TESLA, THEY IDENTIFIED THE PROBLEM BUT TOLD ME TO FIX THE ROOT OF IT, I'D HAVE TO PAY FOR AN "MCU2 UPGRADE" OF OVER $1000 EVEN THOUGH THEY KNOW THE COMPUTER CHIP IS BAD (AND WILL GO BAD AGAIN). THIS HAPPENS SOMETIMES WHILE THE CAR IS PARKED AND OTHER TIMES WHEN IN MOTION.

OWN TESLA MODEL S FOR 4 YRS NOW AND FOR LAST 3 MONTHS I HAVE STARTED NOTICING THAT THE MCU (TOUCHSCREEN) DOESN'T POWER UP AND SOMETIMES I HAVE TO WAIT FOR 5-10 MINUTES FOR CAR TO POWER ON. I HAVE REPORTED 4-5 OCCURRENCES OF THIS ISSUE TO TESLA ALREADY BUT EVERYTIME THEY PUSHED BACK CITING IT IS NOT MCU RELATED. IN FACT I REPORTED THEM THAT THIS SEEMS TO BE PART OF NHTSA RECALL ISSUE SENT OUT TO TESLA ASKING TO REPLACE MCUS FOR 2017/2018 MAKES BUT TESLA HAS NOT TAKE ANY ACTION YET. I REPORTED ANOTHER OCCURENCE OF IT TODAY AGAIN AND SCHEDULED AN APPOINTMENT WITH TESLA SERVICE ON 11TH FEB,21. THIS COULD POTENTIALLY BE A SAFETY ISSUE IF THERE IS AN EMERGENCY AND MY CAR WON'T POWER UP. REQUEST NHTSA TO INTERVENE AND GET MY MCU ISSUE RESOLVED BY LIASONING WITH TESLA TEAM AS I HAVE TRIED MY...

THE CENTRAL COMPUTER (LARGE SCREEN IN THE MIDDLE) DOES NOT PERFORM WELL AND FREEZES WHILE DRIVING OR SOMETIMES WONT LET ME START. TESLA SAID NOTHING WRONG WITH IT AS ON THEIR SYSTEM DOESNT SHOW ANY SOFTWARE ISSUE AND SO THEY WILL NOT DO ANYTHING. I AM PAYING TELSA TO CHANGE THIS TO MCU2. THE DATE DOES NOT REFER TO ANY SPECIFIC DATE THIS PROBLEM OCCURED.

THE MULTI MEDIA UNIT LAG & SOMETIME BECOME SO UNRESPONSIVE. IT TAKES FOREVER TO RELOAD THE MAPS. I ASKED TESLA 3 TIMES BUT THEY KEPT SAYING THEY DONT SEE THE ISSUE AT ALL. THEY WANT ME TO PAY $2500 TO REPLACE THE SCREEN.

MY SCREEN KEEPS FREEZING AND IS BLACK CAUSING A SAFETY HAZARD AND I CAN'T DRIVE THE CAR ANYMORE. I HAVE TAKEN THE CAR TO TESLA SEVERAL TIMES BUT THEY WON'T FIX IT. THE COMPUTER IS BROKEN AND THE CHIP HAS FAILED. THE AC DOESN'T WORK, I CAN'T CONTROL MY RADIO, MY BACK UP CAMERA DOESN'T WORK, TURN SIGNALS DON'T WORK, HANDS FREE SYSTEM DOESN'T WORK, NAV SYSTEM DOESN'T WORK. TESLA NEEDS TO REPLACE MY ENTIRE NAV, ENTERTAINMENT COMPUTER TO RETURN THE CAR TO WHAT I ACTUALLY PAID FOR. THE CLOCK DOESN'T WORK, AND I CAN'T TELL HOW MUCH BATTERY LIFE I HAVE LEFT. THIS IS A DANGEROUS SITUATION AND THEY HAVE REFUSED TO REPAIR THEN COMPUTER. THIS IS AN ELECTRIC CAR AND 100% RELIES ON THE COMPUTER TO CONTROL EVEN THE SMALLEST DETAILS. I CANNOT DRIVE THE CAR AND TRY TO REBOOT THE CAR WHILE I'M DRIVING. NOTHING HAS WORKED....

MY 2017 TESLA MODEL S P100D SUFFERS FROM SEVERE DEGRADED "INFOTAINMENT" COMPUTER. TESLA HAS SAID IT IS NOT A PROBLEM WITH THE EMMC (EXISTING NTSB RECALL) IN MY CASE, BUT INSTEAD INADEQUATE PROCESSING POWER FOR THE NEW SOFTWARE, AND THEY'VE RECOMMENDED A $2500 "UPGRADE". THE SYSTEM RANDOMLY GOES TO BLANK SCREENS, FAILS TO NAVIGATE PROPERLY, FREEZES, AND IS A MAJOR DISTRACTION WHILE DRIVING. TESLA HAS OFFERED NO SOLUTION TO THE PROBLEMS.