2017 TESLA MODEL S Suspension Problems
107 NHTSA complaints on file
Suspension Issues in the 2017 TESLA MODEL S
107 suspension complaints have been filed with NHTSA for the 2017 TESLA MODEL S. Of these, 14 involved a crash, 0 involved a fire, and 5 resulted in injury.
107
Complaints
14
Crashes
0
Fires
5
Injuries
0
Deaths
All Suspension Complaints
I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was next to a Firestone and the mechanic told me the rear control arm broke off. Had I have been driving even for 2 more minutes, the wheel would have came off completely. When I pulled in, there was no noise, vibration, or any other indication that something was wrong. I know for a fact I didnt hit any curbs or large potholes. It was a normal drive.
I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of purchase but not disclosed by the selling dealer (Starling Ford, Titusville, FL). A certified independent EV repair facility (The Electrified Garage) inspected the vehicle on 11/17/2025 and documented the following safety defects: • failing/worn suspension components (control arms, thrust arms, cracked bushings) • torn sway-bar link boots • inoperative right-rear window regulator • driver window contacting internal wiring harness • moisture in the rear inner tail lamp • previous A/C drain blockage causing interior water intrusion These issues pose risks related to steering stability, electrical safety, visibility, and structural integrity. All of these conditions existed prior to the sale and were not disclosed. I am requesting NHTSA to log this complaint for federal safety review as these defects involve suspension, electrical moisture intrusion, and visibility issues that may...
Upon purchasing the vehicle, I discovered multiple critical safety defects that were not disclosed at the time of sale and were confirmed by an independent EV specialist (Electrified Garage). These defects include worn and failing front and rear suspension components (control arms, thrust arms, and cracked/damaged bushings), a failing sway bar link boot, and a malfunctioning window that makes contact with the internal wiring harness. The suspension defects create instability over bumps and uneven roads, producing clunks, shifting, and vibration that affect steering control and overall stability. These issues present a risk of suspension failure while driving, which could cause loss of control. The window/wiring contact also poses a potential electrical hazard if the harness becomes damaged. The independent inspection documented that these defects existed before I took possession of the vehicle. The dealer did not disclose any of these issues, and the defects were not visible during a standard...
Car rattles when driven and makes loud sounds when going over bumps. Took to Tesla with 50k miles on it and they said it needs new air spring modules on front left and right. Did not do repair as it was over $3000. My car was built in the Fremont factory, the same as the cars in china that were recalled for the same reason. My car was a Tesla fleet car when I purchased it May of this year. Tesla had to know there was a problem and that’s why they wholesaled it to a different car dealership to be sold.
Rear suspension control arm broke. Causing the rare right wheel to fold in.
When getting into my vehicle for work, my vehicle appeared to be lopsided with the passenger side of the vehicle being considerably lower than the driver’s side. Luckily I noticed this right away and was able to back up safely into my parking spot. I brought it into the Tesla service center and they confirmed that the rear Suspension system/Air compressor/Air Spring Module on both sides are faulty and need to be replaced. They also stated that this was a “non-passenger facing alert” that they don’t believe was a new issue because I believe they stated the alert was visible 30 days prior when I had the vehicle in the service center for a different non-safety issue. After many days of research I see that this exact suspension issue thousands of Tesla owners more specifically Tesla owners of Model S/X years 2013-2018 see very frequently and in the state of...
In February 2022, I struck a downed tree limb which caused damage to my vehicle. The vehicle was repaired at a Tesla Service Center and the entire front suspension was replaced and paid for by my insurance. The car seemed to drive fine after this incident. In December 2023, I took the car in to a Tesla Service Center for an unrelated issue (the coolant level was low). After completing the service, I received a call from the service center stating that the service technician noticed that the vehicle was "swaying heavily to the right" and that it was not safe to drive. The service center performed diagnostic work and told me that the left fore link had detached from the ball assembly and that both the left and right fore links showed excessive wear. The service center initially told me that I would need to pay for this repair....
Left lower rear control arm is broken. Luckily it happened as I entered the garage. Could have been catastrophic on highway driving. There was no warning message of light.
While parking the left suspension fore link completely broke. The car only has 50k miles on it. I believe it is this issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
As I was backing up out of a parking spot, I was turning the wheel when I heard a pop and a ugly grinding noise coming from my front driver side wheel well. Initially, I thought I ran over something, but did not observe and debris under the vehicle. I proceeded to slowly pull forward and continued to hear grinding, but not as bad. When I turned, the grinding continued. I got out again to observe that my wheel had caught the back half of my wheel well cover and ripped it off, sitting in the wheel well still. A firm tug pulled the cover from the well and I could see the wheel was not situated in the center of the wheel well. After contacting the manufacturer, they towed the vehicle and I learned that the control arm had snapped and they would need to replace the whole front...
I was driving at low speed when I suddenly felt a very loud pop and snap. I thought I had a flat tire. The car pulled to the left. I had trouble pulling over and thought I was going to hit someone. I was able to come to a stop abruptly. I checked for a flat and had none. I called Tesla after limping the car home because I could not see a flat. The car had a broken control arm and had completely pulled the left wheel against the frame. Almost like I got something really hard but I hadn't. I had just pulled away from a stop sign when the snap took place. I was put at risk as well as my child. I couldn't control my vehicle. There were no warning messages. The vehicle was repaired by tesla and they didn't even call me to tell me...
Suspension aft link assembly is faulty and broke down so quickly. Causing car noise and shaking and it’s clearly a safety issue. Lot of other drivers have complained about same problem
On January 6, 2023 I was backing out of a parking space and turning slightly. There was a deafening squeal. The car did not initially make noise when driven forward, but the noise did return with braking, and then also with turning while in Drive. The Tesla service facility has advised that the car needs new lower control arm(s) and fore -links therefore also an alignment because of the new parts. Apparently they stock these parts, and this may be a bad sign. The car is currently being repaired at the Tesla service facility in Henrietta, NY. The car was built in January 2017 and we are the original owners. It currently has 59,883 miles.
The contact owns a 2017 Tesla Model S. The contact stated while driving approximately 45 MPH, the contact felt like the vehicle had fallen into a pothole; however, the rear passenger’s side wheel had detached. Due to the failure, the vehicle swerved to the left and then right. The contact then stated that he was able to navigate the vehicle off the road into a parking lot. The contact stated that the vehicle was towed to his residence and then towed to the dealer to be diagnosed. The contact was informed that the rear suspension failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.
While parking, i heard some noises underneath the front wheel area and turns out the tires are rubbing against the wheel well liner and the pins that were holding the wheel well in place were popping off. When driving off, i noticed the alignment was off and felt the car shifting around in a weird way so i pulled over into a parking lot and can see the liner nearly ripped off. Took it to the tesla service center and turns out the fore links on driver side is broken and also recommended the passenger side be replaced add it is starting to Crack. The car had 60k miles.
While reversing into a parking spot, like I have over 1000 times in this car, I heard a loud crack and scrape. When the tow driver got the car up we were able to see it was a Lower A-arm failure in outward loaded bearing stress. This seems like a common problem with these cars as a simple google search found many other drivers with similar issues.
The car was left parked for 12h in a parking lot were I work. Whilst driving there and upon exiting the car, nothing out of the ordinary was observed. Getting back in the vehicule, the car seemed ok. Upon backing up the car, a loud sound plus weird wheel camber on the rear driver's side wheel were observed. Upon verification, it looks like a tie rod broke. Given the condition (no excessive load on the car, car parked, not significant impact that we are aware of, the sudden break), it tends to point to a fatigue fracture.
Driver side fore link snapped causing wheel to move in hazardous conditions
The left fore link broke while backing out of a parking spot. It's not available for inspection. If it had broken at a higher speed it could cause a loss of control. This is a known issue. The broken fore link has been replaced by a non-Tesla repair shop. There was no warning this would happen.
When backing up at a low rate of speed (<10 miles per hour), I heard a loud grinding noise. When I got out of the car, I noticed that my driver's side wheel was out of proper position. Forward driving caused grinding or rubbing noises. When I took the vehicle in for service, I was quoted a repair for front fore links (lower control arms) for driver's and passenger side. Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: Driver's side fore link. I'll ask for the replaced part to be returned. Q: How was your safety or the safety of others put at risk? A: Minimal risk was observed as I was completing a parking maneuver in my own driveway. A failure at a higher rate of speed might have caused loss of control. Q: Has the problem been reproduced or...
Vehicle was handling normally. I pulled into the parking lot of my bank, put vehicle in Park, and exited the vehicle to use the ATM. Within five minutes I returned to the vehicle, put it in reverse, and immediately heard a loud scraping noise like a plastic water bottle perhaps having become wedged between a tire and the wheel well. I stopped the car and looked underneath but all appeared normal. I continued backing up another three feet, again with the horrible rubbing noise. I exited the vehicle and more closely observed the right front wheel and tire, which the entire wheel/tire assembly appeared to be offset toward the rear of the car with the tire jammed up against the wheel well liner. I pulled forward into another parking space about ten feet away and called for a tow truck. After about ten minutes I observed brake fluid puddling around...
while pulling out of our garage, the aluminum left hand fore assembly cracked and a piece fell on the driveway. The left front tire then rubbed up against the wheel well, which made the car undriveable.
Suspension links are failing after only 50k miles causing tires to rub wheel well liner.
Front driver’s side suspension fore link snapped while traveling at low speed(possibly while turning). Wheel slid back and hit rear wheel arch during braking, compromising braking & controllability of the vehicle. The car was inspected and repaired by Tesla. The car only has 60K miles, but I was charged nearly $700 to replace. No warning lights indicated a problem.
With no prior warnings while driving onto a main road with my wife and daughter I heard a thud in the rear of car at which time the car suddenly stopped. The driver's screen flashed "Suspension Failure". I could not drive the car to a safe location. I called local police who arrived and blocked traffic and my car was towed to nearby Tesla Service. The car has been at Tesla Service for past 11 days with no "diagnosis" and I received texts that they are awaiting parts and expect completion of repairs by evening of 7/26/2022.
The suspension failed when I was backing out of a parking spot. As I drove to the Tesla service center for the diagnosis, I could hear rattle and clanging. Tesla notified me the suspension forelink LH and RH had to be replaced.
Front left forelink broke No prior accidents. No large pot holes
The left front fore link assembly broke while I was driving approximately 30mph. See photo. The car made a bad vibration noise when braking or driving over a bump. I was barely able to drive it back home. The car did not have braking ability. I had to have it towed to the nearest Tesla Service Center (80 miles from my home). If this failure had happened at high speed, I imagine this could have resulted in an accident. I had the car repaired, and Tesla had a replacement part different from the original part, and also replaced the right side. It seems they are very aware of this part’s failure. Between the towing and repair, the total cost was approximately $1725.
Las Vegas,NV approximately 9:00AM an unknown motorist cut me off on surface streets. I had to apply brakes hard manually not in driving assist mode in an hard panic stop to avoid collision. When I resumed driving I heard crunching and scraping sounds coming from driver side front wheel. I pulled over and inspected an noticed tire was close to wheel well. I the drove carefully to nearby Tesla dealership. Problem was diagnosed as a fore link failure. It is important to note there was no impact whatsoever. I don’t think suspension components should fail after hard braking at approximately 40 mph.
The fore link on the front left wheel (driver side) seems to have snapped. It got disconnected from the wheel when parking the car. Steering became impossible with the wheel wobbling and causing strong grinding noises. I had heard strange noises and weird snaps before when turning the wheel to get out of my garage a couple of times over the past few months but the car seemed to drive fine so I didn't get worried further. When I went for brunch on Sunday (02/06/22) and pulled into the parking lot of the restaurant I heard strong noises and received shocks through the steering column and I knew something was _very_ wrong. I took a couple of photos (see attached) and noticed what seemed to be the problem (wheel control arm - fore link). I called a tow truck and was glad I didn't run into the issue while on...
I backed out of my driveway and heard something loose from the front part of the car. It wasn’t concerning enough to stop, thought it might be something moving around in the frunk. I drove to an appointment 3 miles away, parked, took out the tow bar from the frunk. After the appointment, I backed out, once the wheel was turned fully, I heard a snap. I got out and looked at passenger front tire. It was in contact with the rear wheel well. I straightened the steering wheel to pull the car back into the spot, but the tire was still rubbing on the wheel well. It had to be towed to tesla service center. It was diagnosed as a broken suspension forelink. I believe this could have been very unsafe if I had been driving at higher speeds. I also wonder about my drivers side forelink as well,...
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair...
While backing out of a parking space turning the steering I felt the car lurch and then heard a grinding noise from the left front tire area. Car was un-driveable and the front wheel moved forward and backward in the wheel well causing the tire to rub.
The contact owns a 2017 Tesla Model S. The contact state that while driving at slow speeds over minor bumps in the road, an abnormal clunking noise would emit from the vehicle. He also stated that as the failure was intermittent and that no warning light would appear on the instrument panel during the failure. The contact had taken the vehicle to a service center where a service manager requested to ride along with the contact to evaluate the failure. The service manager was able to diagnose the failure and the service center replaced the fore link assembly on the driver’s side as well as other parts on the suspension. The contact questioned why the passenger’s side fore link assembly was not repaired. The contact was informed that the passenger’s side had no visible damage. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage...
What component or system failed or malfunctioned, and is it available for inspection upon request? Front suspension failed while driving on highway at about 60MPH. How was your safety or the safety of others put at risk? Car was hard to steer on highway when the the front suspension failed. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed that front suspension failed and did the replacement. See the attached receipts for details. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
I was parallel parking and as I was turning the steering wheel I heard a loud think. Without thinking too much about it, I continued to try to park and get my car out of the way. There began to feel pressure on the front tire so I got out to evaluate the issue. I saw that the tire was attached to the arch liner of the vehicle. I quickly ran back into the car to straighten out the wheel. I then noticed the car was able to drive but when applying the break, the tire would touch/move onto the arch liner. I called roadside assistance and when they arrived, we evaluated that the force link in the suspension snapped. He asked if I hit anything but there was absolutely no impact, contact, potholes associated with this break. It seems to be faulty mechanics. Thankfully I was parking and not...
- What component or system failed or malfunctioned - Front suspension Fore Link - Fore Link Assy - How was your safety or the safety of others put at risk? - Yes - Has the problem been reproduced or confirmed by a dealer? - Yes - Has the vehicle or component been inspected by the manufacturer? - Yes - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No There is a TSB for this issue. However my car was just outside the recall window.
Backing up into a parking space I heard a loud pop, soon after driving back home I noticed something felt loose on the LH side , come to find out my left fore link had snapped , my vehicle has low miles not even 25k and it snapped ! What if this would have happens at higher speeds! Supper scary! There needs to be a remedy to this!! RECALL!!
Front passenger fore link broke while driving. Normal daily driving. Miles 29,426. Tesla is charging me for the repair even though it’s a known defect. Have photos to prove it.
Reversing out of my driveway and front driver side suspension control arm broke. Wheel smashed into wheel well crumpling in some sections and damaging other car paneling. Car was unable to drive and partially blocked street until towed. No warning lights or errors were present before or after the incident. Vehicle has not been inspected by anyone yet. Safety was not greatly compromised aside, but had failure had occurred on busier street or higher speeds could have been catastrophic.
Front RH side lower control arm unexpectedly snapped without any outside collision or driving error. Moving at low speed. Avoided catastrophic incident being on a local road and not the highway.
2017 Model S 75D, Suspension Defect. Pulling out of my garage, I heard a snap when I turned the steering wheel. I drove about 1 mile and could hear clicking. Did not receive an error message from the car, but I came back home and made an appointment with Tesla Repair. I tried to drive it to the appointment, but the entire front end of the car dropped and scraped as I pulled it out of my garage. I called Tesla Roadside assistance and had it towed to the Tesla repair shop. I never received any warning or messages from the car system.
The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.
My car with nearly 17,621 miles only had a part come off the suspension system off drivers side. Appeared to be an aluminum part that cracked in half while pulling from the garage. This car never was in a wreck. The suspension failed and my tire backed into the plastic casing which eroded the tires causing extensive damage. If this had occurred on the highway, this would have certainly caused a fatality to myself, family and other cars on the road. It appears this has happened to many prior owners of this vehicle, mainly model X and S around this time frame. I do not want to become a statistic before a recall is reached. As a physician, I am very concerned for my family and others that may be driving a dangerous vehicle.
FRONT DRIVER SIDE CONTROL ARM/FORE LINK ASSEMBLY SNAPPED AND BROKE WHILE PULLING OUT OF A PARKING SPOT. LOW SPEED, STANDARD PAVEMENT. FELT LIKE I HAD RUN OVER A NAIL WHERE THE FRONT OF THE CAR LIFTED UP SLIGHTLY, POPPED, SOUNDED LIKE A TIRE POP, BUT THEN WOULD CONTINUE TO DRIVE. I DROVE IT HOME, BUT COULD FEEL THE CAR WASN'T RIGHT. STEERING WASN'T VERY RESPONSIVE.
HERE IS ANOTHER TERDSLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39311673?TENANT=US&ROWNUMBER=21 THE FRONT WHEEL HAS FALLEN OFF BECAUSE ALL THE BALL JOINTS HAVE POPPED APART.\ THE BACK WHEEK HAS GONE WHOMPY BECAUSE THAT IS JUST WHAT TERDSLAS DO. I SUPPOSE AN INVESTIGATION IS OUT OF THE QUESTION. YOURS DISGUSTEDLY KEEF
THE WHEEL CONTROL ARM BROKE FOR NO REASON. IT SEEMS TO BE DEFECTIVE FROM THE TIME IT WAS MADE, IT HAPPENED WITH A POPPING SOUND WHEN PARKING
PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER JUNKYARD TESLA SINCE THE VIN OF THE CAR I AM WHINGING ABOUT IS UNOBTAINABLE. HERE IS THE LOVELY 3 WHEELED TESLA. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38899714?ROWNUMBER=22 THE BACK WHEEL AND ENTIRE SUSPENSION HAS WRENCHED ITSELF OFF. ALL OF THE MONKEY METAL GIBLETS ARE STRETCHED AND SNAPPED. THESE SUSPENSIONS ARE ABSURDLY WEAK. YOU KNOW WHAT TO DO. RECALL THIS DEATH-MOBILE RIGHT NOW. THIS HAS BEEN A PUBLIC SERVICE ANNOUNCEMENT BY THE LEGENDARY KEEF WIVANEFF. THANK YOU FOR YOUR ATTENTION. BEST REGARDS KEEF PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER JUNKYARD TESLA SINCE THE VIN OF THE CAR I AM WHINGING ABOUT IS UNOBTAINABLE. HERE IS THE LOVELY 3 WHEELED TESLA. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38899714?ROWNUMBER=22 THE BACK WHEEL AND SUSPENSION HAS BEEN TWISTED OFF. THIS IS NOT CRASH DAMAGE. IT IS SELF DESTRUCTION CAUSED BY MONKEY METAL SUSPENSION GIBLETS. PLEASE RECALL THESE DEADLY ABOMINATIONS. THANK YOU....
FRONT SUSPENSION MAKES A KNOCKING NOISE GOING 30 MPH OR SLOWER ON SMALL BUMPS IN THE ROAD, TESLA REPLACED FRONT STRUTS UNDER WARRANTY IN MAY OF 2020, IS LITTLE BETTER BUT THE KNOCKING IS STILL THERE
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SUSPENSION DISABLED MESSAGE WAS DISPLAYED AND THE VEHICLE WAS LOWERED CAUSING DIFFICULTY TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO TESLA OF MATHEWS LOCATED AT 9140 E. INDEPENDENCE BLVD, MATTHEWS, NC 28105, WHERE THE FRONT SUSPENSION WAS REPLACED. APPROXIMATELY ONE MONTH LATER, THE REAR SUSPENSION EXPERIENCED THE SAME FAILURE AND THE VEHICLE WAS REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Other 2017 TESLA MODEL S Problem Areas
Electrical System
103 complaints
Unknown Or Other
95 complaints
Forward Collision Avoidance Adaptive Cruise Control
46 complaints
Steering
45 complaints
Vehicle Speed Control
35 complaints
Forward Collision Avoidance Automatic Emergency Braking
27 complaints
Exterior Lighting
26 complaints
Service Brakes
25 complaints
Visibilitywiper
15 complaints
Structurebody
13 complaints
Wheels
13 complaints
Lane Departure Assist
12 complaints
Forward Collision Avoidance Warnings
9 complaints
Power Train
9 complaints
Visibility
9 complaints
Back Over Prevention
8 complaints
Back Over Prevention Warnings
8 complaints
Fuelpropulsion System
8 complaints
Lane Departure Warning
8 complaints
Air Bags
5 complaints
Back Over Prevention Rearview System Braking
3 complaints
Electrical Systemadasautonomousself Drivingsoftware
3 complaints
Engine
3 complaints
Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit
3 complaints
Forward Collision Avoidance
3 complaints
Lane Departure Blind Spot Detection
3 complaints
Latcheslockslinkagesdoorslatch
3 complaints
Electrical System Instrument Clusterpanel
2 complaints
Equipmentelectricalinfotainment
2 complaints
Seats
2 complaints
Back Over Prevention Sensing System Camera
1 complaint
Electrical Systemhorn
1 complaint
Electrical Systempropulsion Systemtraction Batterythermal Managementfan
1 complaint
Electronic Stability Control Esc
1 complaint
Lane Departure
1 complaint
Lane Departure Lane Keep Automatic Steering
1 complaint
Latcheslockslinkages
1 complaint
Latcheslockslinkagestrunk Lidlatchemergency Mechanical Release
1 complaint
Parking Brake
1 complaint
Steeringelectric Power Assist System
1 complaint