NHTSA Complaint #11422366 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11422366
Vehicle	2017 TESLA MODEL S
Component	SUSPENSION
Date of Incident	June 14, 2021
Date Filed	June 25, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2017 Model S 75D, Suspension Defect. Pulling out of my garage, I heard a snap when I turned the steering wheel. I drove about 1 mile and could hear clicking. Did not receive an error message from the car, but I came back home and made an appointment with Tesla Repair. I tried to drive it to the appointment, but the entire front end of the car dropped and scraped as I pulled it out of my garage. I called Tesla Roadside assistance and had it towed to the Tesla repair shop. I never received any warning or messages from the car system.

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