NHTSA Complaint #11632238 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11632238
Vehicle	2017 TESLA MODEL S
Component	SUSPENSION
Date of Incident	May 22, 2024
Date Filed	December 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Car rattles when driven and makes loud sounds when going over bumps. Took to Tesla with 50k miles on it and they said it needs new air spring modules on front left and right. Did not do repair as it was over $3000. My car was built in the Fremont factory, the same as the cars in china that were recalled for the same reason. My car was a Tesla fleet car when I purchased it May of this year. Tesla had to know there was a problem and that’s why they wholesaled it to a different car dealership to be sold.

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