NHTSA Complaint #11517098 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11517098
Vehicle	2017 TESLA MODEL S
Component	SUSPENSION
Date of Incident	May 5, 2021
Date Filed	April 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was driving at low speed when I suddenly felt a very loud pop and snap. I thought I had a flat tire. The car pulled to the left. I had trouble pulling over and thought I was going to hit someone. I was able to come to a stop abruptly. I checked for a flat and had none. I called Tesla after limping the car home because I could not see a flat. The car had a broken control arm and had completely pulled the left wheel against the frame. Almost like I got something really hard but I hadn't. I had just pulled away from a stop sign when the snap took place. I was put at risk as well as my child. I couldn't control my vehicle. There were no warning messages. The vehicle was repaired by tesla and they didn't even call me to tell me what was wrong with it. I found out it was the control arm from the documents i was given.

Related Complaints for the 2017 TESLA MODEL S

Other SUSPENSION Complaints

#11714816 — February 1, 2026 — I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...

#11701035 — November 23, 2025 — I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of...

#11701014 — November 22, 2025 — Upon purchasing the vehicle, I discovered multiple critical safety defects that were not disclosed at the time of sal...

#11632238 — December 24, 2024 — Car rattles when driven and makes loud sounds when going over bumps. Took to Tesla with 50k miles on it and they said...

#11607791 — August 11, 2024 — Rear suspension control arm broke. Causing the rare right wheel to fold in.

Recent Complaints for the 2017 TESLA MODEL S

#11718165 — UNKNOWN OR OTHER — February 15, 2026 — I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...

#11710572 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11710572 — LANE DEPARTURE: WARNING — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11710572 — UNKNOWN OR OTHER — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11703016 — FORWARD COLLISION AVOIDANCE — December 4, 2025 — The contact owned a 2017 Tesla Model S. The contact stated that while starting the vehicle, an Autopilot disabled war...