NHTSA Complaint #11484460 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11484460
Vehicle	2017 TESLA MODEL S
Component	SUSPENSION
Date of Incident	September 13, 2022
Date Filed	September 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

When backing up at a low rate of speed (<10 miles per hour), I heard a loud grinding noise. When I got out of the car, I noticed that my driver's side wheel was out of proper position. Forward driving caused grinding or rubbing noises. When I took the vehicle in for service, I was quoted a repair for front fore links (lower control arms) for driver's and passenger side. Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: Driver's side fore link. I'll ask for the replaced part to be returned. Q: How was your safety or the safety of others put at risk? A: Minimal risk was observed as I was completing a parking maneuver in my own driveway. A failure at a higher rate of speed might have caused loss of control. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes - by dealer Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: Yes - the manufacturer has reviewed the issue at their wholly-owned dealership/service center. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No

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