NHTSA Complaint #11422032 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11422032
Vehicle	2017 TESLA MODEL S
Component	SUSPENSION
Date of Incident	June 20, 2021
Date Filed	June 23, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.

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