2017 TESLA MODEL S Visibility Problems

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing at 5 MPH, the back over prevention camera showed a completely black screen. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

The contact owns a 2017 Tesla Model S. The contact stated that he received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and the vehicle was taken to the local Tesla Service Center for recall repair however, upon picking up the vehicle, the center display screen turned black and was no longer operative. The vehicle was taken back to the Tesla Service Center where it was diagnosed that the computer chip that allowed the vehicle audio and radio to operate needed to be updated. The dealer informed the contact that he needed to pay out-of-pocket for the repair. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 13,715.

The contact owns a 2017 Tesla Model S. The contact stated that while driving at various speeds, the center display would inadvertently turn blank and the dashboard lights would turn off. The manufacturer was notified of the failure and advised the contact to turn off the center display and turn it back on. The contact stated that the center display software was reset but failure reoccurred several times while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. Parts distribution disconnect.

The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated the failure. The failure mileage was 18,000. Parts distribution disconnect.

The contact owns a 2017 Tesla Model S. The contact stated while driving 70 mph, the instrument panel went blank and the contact was unable to control any electronic features inside the vehicle. The contact stated that the Back Over Prevention warning light was illuminated. The contact stated he experienced the failure several times per week. The contact took the vehicle to the local dealer and was informed that the software needed to be updated. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact took the vehicle to the local dealer and was informed the vehicle was not eligible for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT TESLA LOCATED AT 3248 LIONSHEAD AVE, CARLSBAD, CA 92010, (760) 305-4041) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE SCREEN WENT BLACK OCCASIONALLY WHILE DRIVING OR STARTING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 45,000.