NHTSA Complaint #11420419 — 2017 TESLA MODEL S

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	11420419
Vehicle	2017 TESLA MODEL S
Component	VISIBILITY
Date of Incident	January 1, 2020
Date Filed	June 10, 2021
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated the failure. The failure mileage was 18,000. Parts distribution disconnect.

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