NHTSA Complaint #11436612 — 2017 TESLA MODEL S

The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect