2017 TESLA MODEL S Structurebody Problems

13 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

Structurebody Issues in the 2017 TESLA MODEL S

13 structurebody complaints have been filed with NHTSA for the 2017 TESLA MODEL S. Of these, 6 involved a crash, 0 involved a fire, and 5 resulted in injury.

13
Complaints
6
Crashes
0
Fires
5
Injuries
0
Deaths

All Structurebody Complaints

#11606371 |
on 1 occasion the front trunk opened on its own, on 2 occasions the rear trunk opened on its own. The last occasion was on August 3. all these events occurred with in 3 weeks. The car was brought to a service center where the problem was misdiagnosed since the incident on August 3 was after the service call.
#11575851 | Crash
While in autosteer, I pressed on the brakes which normally deactivates the autosteer while coming to a stop. In this particular case the car did not brake upon command and the car maintained acceleration thru a stop light and veered into a median causing a collision with a curb causing structural damage to the frame of the vehicle. I have put in a claim with both my insurance and Tesla and advise that the brakes did not activate in a timely fashion upon disengaging from Autosteer thus causing the collision and was advise by Tesla that I would be responsible to cover the damages when the accident was caused by the vehicle not disengaging. I was only advised after the fact of the recall for the very reason I complained to Tesla in the first place and have been waiting 5 months for a resolution.
#11540405 |
The driver side door handle does not present itself. It is now stuck and doesn't open. I need to press the door handle a certain way in order to open the door. This is a safety issue because in the case of an accident somebody who is not aware how to open the door maybe confused. This has not been inspected by a dealer. There is no police case or report related to this.
#11526516 |
Rear bumper assembly separated and blew off into traffic while driving the legal speed limit (85MPH) on Texas Interstate highway. Road conditions were dry and windy. The vehicle had had no known or observable damage prior to this incident and had been maintained and inspected annually by Tesla.
#11500941 |
Driver side door will not open from the outside of the car. The latch is not releasing inside. However the door can be open from the inside. The handles present themselves but it seems to be an issue with the latch releasing so the door can open. This can lead to a really bad outcome if it was an emergency situation. There has already been one fatality because of this known defect and I don't want to become another statistic. Tesla needs to recall all vehicles that are having this issue and fix it.
#11435992 |
I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door...
#11300180 | Crash
I WAS ATTEMPTING TO PARK, THE CAR WAS TRAVELING AT PERHAPS 2 MILES/HOUR, WHEN THE CAR SUDDENLY ACCELERATED, CLIMBED A BURM, HIT A TREE, AND STOPPED ON THE OTHER SIDE OF THE BURM IN THE MIDDLE OF THE STREET.
#11229124 | Crash
WHILE ATTEMPTING TO PARK THE CAR IN A PARKING SPACE THE CAR ACCELERATED ON IT'S OWN AND CRASHED OVER A SMALL CONCRETE RETAINING WALL AND CRASHED INTO ANOTHER VEHICLE. MY CAR AND THE CAR THAT WAS STRUCK WERE TOTALED.
#11144857 |
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT THE GLASS ROOF OF THE VEHICLE WAS CRACKED ALL THE WAY TO THE POWER LIFTGATE. THERE WERE NO SENSORS WHERE THE GLASS MET THE GLASS ROOF, WHICH CAUSED A POSSIBLE HAZARD FOR THE VEHICLE OCCUPANTS. THE VEHICLE WAS TAKEN TO TESLA (115 KISCO AVE, MT KISCO, NY 10549, (914) 218-8900) AND THEY STATED THAT THEY WOULD NOT COVER THE REPAIRS. THE DEALER ADMITTED THAT THERE THERE WAS A SAFETY HAZARD REGARDING THE LIFTGATE AUTOMATICALLY CLOSING, WHICH COULD SEVER A HAND OR FINGER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,350.
#11121147 | Crash
I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.
#11089262 | Crash
WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.
#11065563 | Crash
AT OUR DRIVEWAY ON SUN. 1/14/18, COMING BACK FROM SHOPPING A FEW MINUTES BEFORE FOUR PM, SUDDENLY THE CAR TOOK OFF BY ITSELF. IT ACCELERATED TREMENDOUSLY WITH THE SPEED WHICH WAS FELT AROUND 65-80 M/HR, HITTING OUR HEAVY GARAGE DOOR, WHICH WAS CLOSED AT THE TIME, WENT THROUGH THE GARAGE, HIT MY PARKED PORSCHE AND PUSHED IT TO THE LEFT TO THE WATER HEATER. IT THEN HIT AND BROKE THE WALL BETWEEN OUR GARAGE AND COURTYARD, BROKE AND PUSHED OUR CONCRETE PLANTER AND STOPPED HALFWAY BETWEEN THE GARAGE AND OUR FAMILY ROOM WINDOWS IN THE COURTYARD.I FIRMLY BELIEVE THAT THIS WAS THE RESULT OF UNINTENDED ACCELERATION. THIS IS OUR NEW AND SECOND TESLA MY WIFE AND I OWNED AND DROVE.WHEN MY WIFE TALKED TO LOCAL TESLA REPRESENTATIVE, HE REFUSED TO GIVE US ANY COMPUTER GENERATED REPORT.THE CAR STILL ON THE WALL BETWEEN GARAGE AND COURTYARD. WE UNDERSTAND, TESLA HAS A...
#10970820 |
HERE IS A REPORT FROM AN OWNER OF A BRAND NEW MODEL X THAT HAS A CRACKED IN HALF A-PILLAR. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/HELP-A-PILLAR-DEFECT-FOUND.88657/ PHOTOGRAPHS ARE ATTACHED. SNIP "I PICKED UP MY S90D LAST FRIDAY AND WAS SUPER HAPPY ABOUT IT, THERE WAS SOME TRIM MIS-ALIGNMENT ON DELIVERY BUT NOTHING SERIOUS. TODAY, I WAS SHOWING OFF THE CAR TO MY BROTHER IN-LAW AND NOTICED SOMETHING VERY WRONG WITH THE A-PILLAR. ON THE PASSENGER SIDE WHERE IT TOUCHES THE FRONT OF THE WINDSHIELD, THE ALUMINIUM WAS ACTUALLY CRACKED AND THERE IS A GAPING HOLE TO THE INSIDE! THERE IS NO WAY THAT I WOULD HAVE ACTUALLY CAUSED THIS AND YOU CAN SEE THAT THEY PAINTED THE CRACK PART AS WELL. I HAVE EMAILED MY DELIVERY PERSON AND AM SUPER SAD ABOUT THIS AS I DON'T KNOW HOW THEY CAN ACTUALLY REPLACE THAT PART WITHOUT RIPPING APART THE CAR. THIS CRACKED PART IS OBVIOUSLY UNACCEPTABLE...

Other 2017 TESLA MODEL S Problem Areas

Suspension 107 complaints Electrical System 103 complaints Unknown Or Other 95 complaints Forward Collision Avoidance Adaptive Cruise Control 46 complaints Steering 45 complaints Vehicle Speed Control 35 complaints Forward Collision Avoidance Automatic Emergency Braking 27 complaints Exterior Lighting 26 complaints Service Brakes 25 complaints Visibilitywiper 15 complaints Wheels 13 complaints Lane Departure Assist 12 complaints Forward Collision Avoidance Warnings 9 complaints Power Train 9 complaints Visibility 9 complaints Back Over Prevention 8 complaints Back Over Prevention Warnings 8 complaints Fuelpropulsion System 8 complaints Lane Departure Warning 8 complaints Air Bags 5 complaints Back Over Prevention Rearview System Braking 3 complaints Electrical Systemadasautonomousself Drivingsoftware 3 complaints Engine 3 complaints Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit 3 complaints Forward Collision Avoidance 3 complaints Lane Departure Blind Spot Detection 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Electrical System Instrument Clusterpanel 2 complaints Equipmentelectricalinfotainment 2 complaints Seats 2 complaints Back Over Prevention Sensing System Camera 1 complaint Electrical Systemhorn 1 complaint Electrical Systempropulsion Systemtraction Batterythermal Managementfan 1 complaint Electronic Stability Control Esc 1 complaint Lane Departure 1 complaint Lane Departure Lane Keep Automatic Steering 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkagestrunk Lidlatchemergency Mechanical Release 1 complaint Parking Brake 1 complaint Steeringelectric Power Assist System 1 complaint
Check any vehicle history by VIN - Free vehicle history report