NHTSA Complaint #11144857 — 2017 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11144857
Vehicle	2017 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	October 19, 2018
Date Filed	November 2, 2018
Mileage	18,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT THE GLASS ROOF OF THE VEHICLE WAS CRACKED ALL THE WAY TO THE POWER LIFTGATE. THERE WERE NO SENSORS WHERE THE GLASS MET THE GLASS ROOF, WHICH CAUSED A POSSIBLE HAZARD FOR THE VEHICLE OCCUPANTS. THE VEHICLE WAS TAKEN TO TESLA (115 KISCO AVE, MT KISCO, NY 10549, (914) 218-8900) AND THEY STATED THAT THEY WOULD NOT COVER THE REPAIRS. THE DEALER ADMITTED THAT THERE THERE WAS A SAFETY HAZARD REGARDING THE LIFTGATE AUTOMATICALLY CLOSING, WHICH COULD SEVER A HAND OR FINGER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,350.

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