NHTSA Complaint #10970820 — 2017 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10970820
Vehicle 2017 TESLA MODEL S
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 50 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

HERE IS A REPORT FROM AN OWNER OF A BRAND NEW MODEL X THAT HAS A CRACKED IN HALF A-PILLAR. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/HELP-A-PILLAR-DEFECT-FOUND.88657/ PHOTOGRAPHS ARE ATTACHED. SNIP "I PICKED UP MY S90D LAST FRIDAY AND WAS SUPER HAPPY ABOUT IT, THERE WAS SOME TRIM MIS-ALIGNMENT ON DELIVERY BUT NOTHING SERIOUS. TODAY, I WAS SHOWING OFF THE CAR TO MY BROTHER IN-LAW AND NOTICED SOMETHING VERY WRONG WITH THE A-PILLAR. ON THE PASSENGER SIDE WHERE IT TOUCHES THE FRONT OF THE WINDSHIELD, THE ALUMINIUM WAS ACTUALLY CRACKED AND THERE IS A GAPING HOLE TO THE INSIDE! THERE IS NO WAY THAT I WOULD HAVE ACTUALLY CAUSED THIS AND YOU CAN SEE THAT THEY PAINTED THE CRACK PART AS WELL. I HAVE EMAILED MY DELIVERY PERSON AND AM SUPER SAD ABOUT THIS AS I DON'T KNOW HOW THEY CAN ACTUALLY REPLACE THAT PART WITHOUT RIPPING APART THE CAR. THIS CRACKED PART IS OBVIOUSLY UNACCEPTABLE BUT I DON'T WANT THEM TO CAUSE MORE ISSUES RIPPING IT APART TO REPLACE IT. WHAT SHOULD I DO?" IT IS SCANDALOUS THAT SUCH A SERIOUS STRUCTURAL DEFECT COULD PASS QUALITY CONTROL. THIS IS YET ANOTHER EXAMPLE OF TESLAS BEING RUSHED OFF THE PRODUCTION LINE IN ORDER TO MEET QUOTAS WHILE IGNORING THE PRODUCTION DEFECTS. PLEASE INVESTIGATE HOW THIS CAR WAS ABLE TO ESCAPE FROM THE FACTORY. CONCERNED CITIZEN ETC.

Related Complaints for the 2017 TESLA MODEL S

Other STRUCTURE:BODY Complaints

#11606371 on 1 occasion the front trunk opened on its own, on 2 occasions the rear trunk opened on its own. The last occasion w...
#11575851 While in autosteer, I pressed on the brakes which normally deactivates the autosteer while coming to a stop. In this ...
#11540405 The driver side door handle does not present itself. It is now stuck and doesn't open. I need to press the door handl...
#11526516 Rear bumper assembly separated and blew off into traffic while driving the legal speed limit (85MPH) on Texas Interst...
#11500941 Driver side door will not open from the outside of the car. The latch is not releasing inside. However the door can b...

Recent Complaints for the 2017 TESLA MODEL S

#11718165 UNKNOWN OR OTHER I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...
#11714816 SUSPENSION I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...
#11710572 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572 LANE DEPARTURE: WARNING CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572 UNKNOWN OR OTHER CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
Check any vehicle history by VIN - Free vehicle history report