NHTSA Complaint #11435992 — 2017 TESLA MODEL S
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11435992 |
| Vehicle | 2017 TESLA MODEL S |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door from the outside. In fact unless they started breaking in only one door would work. My chances don’t sound that great! I contacted Tesla with my concerns and they have provided me with a quote for replacement. I think they should cover the repair and recall all Model S to replace known defective handles. My car has version 2.5 of the defective design. The replacement I paid for is the 3.0 design which allegedly finally fixes the defect. I’m a Tesla shareholder and I know it would be expensive but everyone should have working door handles.
Related Complaints for the 2017 TESLA MODEL S
Other STRUCTURE:BODY Complaints
#11606371
on 1 occasion the front trunk opened on its own, on 2 occasions the rear trunk opened on its own. The last occasion w...
#11575851
While in autosteer, I pressed on the brakes which normally deactivates the autosteer while coming to a stop. In this ...
#11540405
The driver side door handle does not present itself. It is now stuck and doesn't open. I need to press the door handl...
#11526516
Rear bumper assembly separated and blew off into traffic while driving the legal speed limit (85MPH) on Texas Interst...
#11500941
Driver side door will not open from the outside of the car. The latch is not releasing inside. However the door can b...
Recent Complaints for the 2017 TESLA MODEL S
#11718165
UNKNOWN OR OTHER
I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...
#11714816
SUSPENSION
I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...
#11710572
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572
LANE DEPARTURE: WARNING
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572
UNKNOWN OR OTHER
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...