NHTSA Complaint #11475477 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11475477
Vehicle	2017 TESLA MODEL S
Component	SUSPENSION
Date of Incident	July 12, 2022
Date Filed	July 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

With no prior warnings while driving onto a main road with my wife and daughter I heard a thud in the rear of car at which time the car suddenly stopped. The driver's screen flashed "Suspension Failure". I could not drive the car to a safe location. I called local police who arrived and blocked traffic and my car was towed to nearby Tesla Service. The car has been at Tesla Service for past 11 days with no "diagnosis" and I received texts that they are awaiting parts and expect completion of repairs by evening of 7/26/2022.

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