NHTSA Complaint #11482615 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11482615
Vehicle 2017 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Vehicle was handling normally. I pulled into the parking lot of my bank, put vehicle in Park, and exited the vehicle to use the ATM. Within five minutes I returned to the vehicle, put it in reverse, and immediately heard a loud scraping noise like a plastic water bottle perhaps having become wedged between a tire and the wheel well. I stopped the car and looked underneath but all appeared normal. I continued backing up another three feet, again with the horrible rubbing noise. I exited the vehicle and more closely observed the right front wheel and tire, which the entire wheel/tire assembly appeared to be offset toward the rear of the car with the tire jammed up against the wheel well liner. I pulled forward into another parking space about ten feet away and called for a tow truck. After about ten minutes I observed brake fluid puddling around the tire. I Googled the symptoms and it said this was most likely failure of the suspension fore-link. This was confirmed by the dealer, who replaced the right and left front lower fore links, the wheel well liner and some other parts. Vehicle acted normally until the fore-link failed with no warning. Had this happened while driving on the freeway it would have likely shredded the tire and/or resulted in an accident. Vehicle had about 54,700 miles on it. I have NEVER had any suspension failure like this on any vehicle I have ever owned and several of my vehicles have been high mileage vehicles with over 200-300,000 miles on them.

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