NHTSA Complaint #11450439 — 2017 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11450439
Vehicle	2017 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	January 26, 2022
Date Filed	February 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

There is an unresolved eMMC memory chip recall, but all my appointments to have it corrected were canceled, reasoning lock of parts. Tesla claims to have delivered software solution, however my center screen restarts frequently, and during that process several functions do not work. Among them A/C, defroster, heat... The reboot process is initiated automatically and takes anywhere from 3 to 12 minutes. After my recent appointment was canceled i was informed not to make further appointments for this recall.

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