NHTSA Complaint #11394286 — 2017 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11394286
Vehicle	2017 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	March 29, 2019
Date Filed	February 2, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE CONTACTED TESLA MULTIPLE TIMES FOR CENTER SCREEN NOT REBOOTING AFTER PARKING AT SHOPPING CENTER OR AT HOME. THIS STARTED IN MARCH 2019 AND THE PROBLEM HAS NOT BEEN RESOLVED. THIS HAPPENED AGIN A FEW DAYS AGO AND I REPORTED IT TO TESLA. NO RESPONSE SO FAR. CAN NOT DRIVE THE CAR UNTIL THE SCREEN LIGHTS ON. AT ONE TIME I WAS TOLD MODULE NEEDED TO BE CHANGED BUT HAVE HAD NO ACTION FROM TESLA SO FAR.NEED YOUR HELP IN RESOLVING THIS PROBLEM.

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