NHTSA Complaint #11418116 — 2017 TESLA MODEL S

LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA

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Complaint Details

ODI Number	11418116
Vehicle	2017 TESLA MODEL S
Component	LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident	October 1, 2020
Date Filed	May 22, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE INSTRUMENT PANEL GOES DARK AND INOPERABLE AT TIMES WHEN DRIVING. ALERTS ARE NOTED THAT VEHICLE SAFETY WARNINGS ARE DISABLED. WE’VE TRIED TO REMEDY WITH THE DEALER NOW ON SEVERAL OCCASIONS AND WE’VE BEEN CHARGED FOR APPOINTMENTS ONLY TO FIND OUT THAT THIS IS A VEHICLE RECALL. DESPITE ALL THESE ATTEMPTS TESLA PALM SPRINGS DEALER KEEPS SAYING THEY WILL LET US KNOW WHEN PARTS TO REPAIR BECOME AVAILABLE. OTHER RATTLING REPAIRS IN CENTER COUNSEL ARE DELAYED PENDING THIS RECALL CORRECTION. BUT WE NEVER HEAR BACK FROM THE DEALER ABOUT THIS CORRECTION. IT SEEMS EXCESSIVE ON THE TIME WAITING TO GET THE COMPONENT/PART TO CORRECT THIS ISSUE. WHAT CAN BE DONE? IT SEEMS LIKE A SAFETY ISSUE TO KEEP DRIVING THE CAR WITHOUT THIS CORRECTION.

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