2017 TESLA MODEL S Unknown Or Other Problems

95 NHTSA complaints on file

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All Unknown Or Other Complaints — Page 2

#11388865 |
INFOTAINMENT EXTREMELY SLOW MANY TIME IT FREEZES OR BLACK OUT. IT HAS BEEN HAPPENING SINCE DAY, I ALWAYS TAKE IT TO THE DEALER FOR REPAIR AN THEY SAYS THAT EVERYTHING IS OK JUST CLOGGED UP DUE TO DATA. SOME ELECTRNIC DEVICE IS NOT WORKING PROPERLY, THEY DON'T WANT TO FIX IT.
#11388710 |
REOCCURING DISPLAY ISSUES. BLANKING OUT OF SCREEN. IMAGES ON THE DISPLAY THAT WILL NOT DISAPPEAR UNLESS RE-BOOTED, LOSS OF ENVIRONMENTAL CONTROLS SUCH AS FAN AND AC, OCCASIONAL LOSS OF ALL SOUND (BLINKERS, MEDIA, ETC. THE VEHICLE WAS IN MOTION ON OCCASION AND ALSO WHEN INITIALLY STARTING THE VEHICLE. THE UNSAFE CONDITION IS LOSS OF ACCESS TO MOST OF THE VEHICLE CONTROLS AS THE DISPLAY BLACKING OUT MAKES CRITICAL CONTROL ACCESS PROBLEMATIC. ATTACHED ARE IMAGES BELOW. I HAVE DISCUSSED THIS WITH TESLA SERVICE CENTER. THEY ADVISED THAT THIS IS A SOFTWARE ERROR. THEY DO NOT IDENTIFY THE ERROR OR WHEN IT WILL BE CORRECTED. I HAVE MADE SEVERAL REQUESTS WITH THE TESLA SERVICE CENTER IN AUSTIN TEXAS TO HAVE THIS RESOLVED. THEY INDICATE THAT THE REVIEW OF LOGS BASED ON THE DATES AND TIMES OF THE INCIDENTS DO NOT INDICATE A HARDWARE MALFUNCTION SUCH AS THE DISPLAY OR EMMC CHIP. PLEASE...
#11388764 |
WHILE IN MOTION OR STATIONARY, THE TOUCHSCREEN CAN BECOME UNRESPONSIVE OR SHOW SIGNIFICANT LAGS WHICH IMPACT THE USE OF GPS, BACKUP CAMERA, CLIMATE CONTROLS ESSENTIALLY ALL CONTROLS THAT ARE ACCESSED VIA THE TOUCHSCREEN. I HAVE CONTACTED TESLA SERVICE SEVERAL TIMES OVER THE PAST TWO YEARS AND NO RESOLUTION HAS BEEN MADE. THE VEHICLE IS UNDER WARRANTY, BUT THEY WON'T REPLACE THE MCU BECAUSE THEY SAY "THIS IS TO BE EXPECTED."
#11388316 |
A PHANTOM EMERGENCY BRAKING EVENT OCCURRED TWICE ON MONDAY, DECEMBER 21, 2020 WHILE DRIVING FROM DALLAS TO HOUSTON BETWEEN THE HOURS OF 12PM - 4PM CST. I ALSO EXPERIENCED THREE BLANK SCREEN EVENTS DURING THIS SAME TRIP. THE MEDIA CONTROL UNIT (MCU) CONTROLLING THE MAP, RADIO, AIR CONDITIONING, BLINKER SOUNDS ALSO CEASED OPERATING. THE SECOND OCCURRENCE OF BOTH THE PHANTOM EMERGENCY BRAKING AND BLACK SCREEN EVENT OCCURRED ON SATURDAY, JANUARY 9, 2021 SHORTLY AFTER 10AM CST. THE SUDDEN PHANTOM EMERGENCY BRAKING EPISODE I EXPERIENCED AT HIGHWAY SPEED FROM DALLAS TO HOUSTON WAS EXTREME. I SIMPLY DO NOT FEEL SAFE USING THE CRUISE CONTROL OR AUTOPILOT IN THIS VEHICLE. SOMETHING IS VERY WRONG. HOWEVER, TESLA MESSAGE TO ME STATES 'WE ARE HAPPY TO REPORT THAT YOUR HARDWARE VITALS FOR THE MEDIA CONTROL UNIT AND EMMC ARE IN GREAT SHAPE AND DO NOT REQUIRE REPLACEMENT'. I HAVE ATTACHED A PRINT SCREEN OF...
#11387979 |
TOUCHSCREEN GLITCHES THAT LED TO THE LOSS OF SEVERAL SAFETY-RELATED FEATURES INCLUDING BACK UP CAMERA, SENSORS, CLIMATE CONTROL
#11388110 |
MY VEHICLES MAIN SCREEN CONSISTENTLY DOES NOT WORK. THE SCREEN IS IMPORTANT BECAUSE IT HOSTS MY BACK UP CAMERA, THE PIN CODE NEEDED TO TURN ON THE VEHICLE TO PUT IT DRIVE, MY BLUETOOTH SETTINGS, AC FUNCTIONALITY, ETC. THE SCREEN HAS ON MULTIPLE OCCASIONS FROZE ( WHILE PROVIDING NAVIGATION) SIMPLY NOT TURNED ON AND HAD TO BE RESET USING MANUAL CONTROLS, AND RESTARTED WHILE MID DRIVING AND THEREFORE NOT ABLE TO PROVIDE DIRECTIONS MID DRIVE. THE ISSUE HAS BEEN BROUGHT UP TO TESLA AND THEY SIMPLY DID A FIRMWARE RESET WHICH RESOLVED NO ISSUE. THESE ISSUES HAVE OCCURRED WHILE DRIVING, PARKED, ON FREEWAY, CITY DRIVING, ALL SITUATIONS. I JUST GOT THE VEHICLE BACK IN AUGUST AND HAVE HAD MULTIPLE ISSUES OTHER THAN THIS. BUT THIS ISSUES HAS BEEN REOCCURRING THROUGHOUT MY SHORT TIME OWNING THE VEHICLE
#11383493 |
VEHICLE INTERIOR HEATING SYSTEM DOES NOT WORK PROPERLY. ONLY BLOWS HOT AIR AT "HI" TEMPERATURE, ANY OTHER TEMPERATURE BLOWS COLD AIR. THIS IS EFFECTING THE DEFROSTING FEATURE AS WELL. IT WILL TAKE 2-3 MINUTES TO DEFROST THE WINDSHIELD WHILE MOVING, MAKING VISIBILITY 0, AND DANGEROUS TO DRIVE.
#11382830 |
THE CENTER SCREEN/CONSOLE CRASHES AND STAYS OFF FOR LONG PERIODS OF TIME WHEN STARTING THE CAR AND WHEN DRIVING.
#11377132 |
THE TOUCHSCREEN IN THE CAR FREEZES RESULTING IN MANY FUNCTIONS NOT WORKING SUCH AS NAVIGATION, RADIO, TURN SIGNALS, AND SO ON. THE ISSUE OCCURS RANDOMLY IRRESPECTIVE OF IF THE VEHICLE IS PARKED OR IN MOTION. TESLA SERVICE HAS NOT TAKEN ANY ACTION EVEN THOUGH THE ISSUE HAS BEEN REPORTED SEVERAL TIMES WITH A SERVICE REQUEST. THEY KEEP TELLING ITS A SOFTWARE ISSUE AND AN UPDATE WILL COME TO RESOLVE IT
#11376820 |
TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.
#11376894 |
MY MCU IS CONTINUING TO POWER OFF WHILE I'M DRIVING AND THE SMALL SCREEN TAKES LONGER TO BOOT UP. THIS ALSO HAPPENS WHEN SURFING STILL BEFORE I START OUT OF MY GARAGE.
#11376446 |
WHILE IN MOTION, THE LARGE SCREEN GOES BLACK AND ALL AUDIO IS LOST, EVEN THE SOUND THE BLINKER MAKES. I CAN NOT RESTART IT, IT JUST TAKES TIME AND USUALLY RESTARTS ITSELF. BUT WHENEVER IT RESTARTS ITSELF, AUDIO STILL DOES NOT WORK. SOMETIMES IT NEVER COMES BACK ON DURING THE DRIVE. IT APPEARS TO BE THE MCU AND EMMCU CHIP. APPARENTLY TESLA KNOWS ABOUT THIS, I HAVE HAD MY CAR IN FOR SERVICE AND HAVE ASKED THAT THE CHIP BE REPLACED. THEY HAVE SO FAR REFUSED AND KEEP DIAGNOSING THE ISSUE WITH NO RESOLVE. THEY WANT ME TO UPGRADE TO AN INFOTAINMENT SYSTEM, WHICH THEY SAY WILL FIX THE ISSUE, BUT THATS $2500.
#11376212 |
TOUCH SCREEN IS COMPLETELY BLACK MULTIPLE TIMES PER WEEK. USUALLY AT BEGINNING OF TRIPS, BUT OCCASIONALLY SUDDENLY OCCURS IN THE MIDDLE OF TRIPS. BLACK OUT CAN LAST UPWARDS OF 10 MINUTES (PER SMARTPHONE STOP WATCH). TOUCHSCREEN BLACKOUT LIMITS ACCESS TO FOG LIGHT CONTROLS, BACK UP CAMERA, GARAGE CONTROLS, PASSENGER AIRBAG STATUS INDICATOR, AND ALL AUDIBLE WARNINGS INCLUDING EMERGENCY BRAKE ALERT AND TURN SIGNAL NOISES. THE VEHICLE IS COVERED UNDER TESLA'S NEW EXTENDED WARRANTY. I REQUESTED SERVICE ON 10/17. WAS SCHEDULED TO BRING CAR IN ON 11/12 (NEXT AVAILABLE). THEY SAID IT WAS DONE ON 11/13 AFTER ONLY COMPLETING A DIAGNOSTIC AND A FIRMWARE FLASH. NO HARDWARE MODIFICATIONS WERE COMPLETED. SAME SYMPTOMS REOCCURRED ON 11/23. I CONTACTED THEM THAT SAME DAY AND THEY GAVE ME AN APPOINTMENT OF 12/18. TODAY (11/24) THEY CONTACTED ME TO RECOMMEND I CANCEL THE APPOINTMENT AS THE ISSUE IS (THEY SAY) SOFTWARE BASED AND THEY "FOUND...
#11376039 |
I HAVE REACHED OUT TO TESLA TO FIX THE PROBLEMS I'VE BEEN HAVING WITH MY MCU, MULTIPLE TIMES. THEY ALWAYS TRY TO COME UP WITH SOME EXCUSE NOT TO REPLACE IT WITH THE MCU2. ONE SERVICE TECH ACTUALLY TOLD ME THAT MY PROBLEMS WOULD BE SOLVED IF I PURCHASED THE 'INFOTAINMENT UPGRADE' THAT GIVES ME THE NEW MCU. ANOTHER TECH TOLD ME THAT THE MCU ISN'T COVERED UNDER WARRANTY AT ALL. I REFUSE TO PAY $2500 FOR AN 'UPGRADE' TO FIX MY PROBLEMS, WHEN THIS SHOULD BE THEIR RESPONSIBILITY. I HAVE HAD MULTIPLE CAMERA FAILURES RESULTING IN DRIVER AID FUNCTIONALITY BEING REDUCED OR ELIMINATED ALL TOGETHER, AND THE ONLY WAY TO FIX IT IS BY RECALIBRATING THE CAMERAS. I HAVE HAD DOOR HANDLES STOP WORKING AT RANDOM TIMES, THAT END UP REQUIRING A FULL RESET OF THE CAR TO REPAIR. MY CENTRAL SCREEN CRASHES/REBOOTS AT RANDOM, WHETHER OR NOT THE...
#11375164 |
THE MCU SCREEN GOES BLANK REPEATEDLY. IT REQUIRES A REBOOT. WHEN THIS OCCURS LOSS OF NUMEROUS VEHICLE FUNCTIONS OCCURS WHICH CREATES SAFETY ISSUES. CONTROL OF DEFOGGING, REAR BACK UP CAMERA ETC ARE SOME OF THE LAST SAFETY FEATURES. CURRENTLY HAS ONLY OCCURRED IN STATIONARY VEHICLE
#11374990 |
MCU STILL FAILING AFTER HAVING IT REPLACED.
#11375077 |
2017 TESLA MODEL S. CENTER SCREEN FREEZES UP AND DASH LIGHTS GO BRIGHT TO DARK. ISSUE; WHEN CENTER SCREEN LOCKS UP YOU CAN'T USE THE FOLLOWING- DEFROSTERS, AIR CONDITIONING, HEATER, GARAGE DOOR REMOTE, NAVIGATION, BACK UP CAMERA, AUTO POILET WARNING GOES ON AND OFF WITH OUT ME TOUCHING IT.. VERY DANGEROUS AND SCARY . I HAD IT IN TWICE FOR THE SAME PROBLEM AND WAS TOLD IT WAS A SIMPLE SOFT WEAR UPDATE. FINALLY HAVE AN APPOINTMENT BUT IT TOOK OVER TWO WEEKS. NOW I AM TOLD THAT IF THERE WAS AN UPGRADE I NEED TOO PAY OUT OF POCKET FOR THE COMPANIES FAULTY ISSUES. SERIOUSLY! THIS HAPPENS MOVING AND STATIONARY. HAPPENS MULTIPLE TIMES WEEKLY
#11366476 |
CENTRAL SCREEN (MEDIA CONTROL UNIT - MCU) CONTINUES TO SHUT DOWN AND RESTART WHICH CAUSES LOSS OF AIR BAG, CLIMATE (INCLUDING DE-FOGGING), REAR CAMERA AS WELL AS MEDIA CONTROLS/GPS. TESLA REPAIR INDICATES THAT IT IS A DEFECT THAT CAN ONLY BE FIXED BY UPGRADING TO THEIR NEW MCU2 AT A LARGE COST. REPLACING WITH SAME SYSTEM WILL NOT FIX ISSUE. THIS RESTARTING/REBOOTING OCCURS WHEN DRIVING AND WHEN IDLE WITH NO WARNING. TESLA CLAIMS IT DOES NOT AFFECT DRIVING BUT IT COMPLETELY SHUTS DOWN ABILITY TO CHARGE, USE CLIMATE CONTROL(INCLUDING WINDOW CLEARING) AND SAFETY CONTROLS LIKE AIRBAGS. THIS HAPPENS APPROXIMATELY 1X DAILY WHEN DRIVING CAR STARTING AFTER TESLA INSTALLED SOMETHING RELATED TO FULL SELF DRIVING OPTION.
#11360643 |
MCU FAILURE. IT IS BECOMING ALMOST A DAILY ISSUE WITH THE MCU BEING VERY SLOW AND OCCASIONALLY THE WHOLE SCREEN GOES BLACK WITH NO HVAC CONTROL AND PIXELATED SCREEN WITH POOR NAVIGATION.
#11342516 |
MCU1 FAILURE; REQUIRES REBOOTING SEVERAL TIMES WEEKLY TO START UP. SPORADICALLY DOESN'T CHARGE ON SCHEDULE OR FROM THE APP. NEED TO START THE CHARGE FROM IN THE CAR, SEAT HEATERS SPORADICALLY COME ON, CLIMATE CAN'T BE CONTROLLED; STAYS WHERE IT IS, CAN'T CONNECT TO CAR VIA APP, LOCATION OF CAR GETS STUCK.
#11342538 |
THE MAIN TOUCHSCREEN ON MY TESLA MODEL S HAS FAILED MULTIPLE TIMES IN THE LAST MONTH. WHEN IT FAILS, I AM UNABLE TO USE BACKUP CAMERA, ADJUST HEADLIGHTS OR CLIMATE CONTROL, ALL OF WHICH CONSTITUTE A HAZARD. I AM WAITING FOR TESLA SERVICE TO DIAGNOSE THE FAULT.
#11339644 |
MY TESLA WAS BUILT WITH MCU V1.0. IT SLOWS DOWN AND FAILS TO RESPOND FEW TIMES. I HAVE TO PARK AND THEN INTERACT WITH IT. ALSO, HEARING THAT THIS MCU FAILS AFTER CERTAIN PERIOD. ALREADY THERE ARE SEVERAL REPORTS FROM CARS BUILT 2 YRS BACK (2015 - MINE IS 2017) THAT WHEN MCU FAILS, IT DOES OPERATE ALOT OF ITEMS THAT COULD POSE SAFETY ISSUE. I AM CONCERNED THAT THIS WAS INSTALLED PURPOSELY BY TESLA SO THEY CAN CHARGE TO MAKE THE UPGRADE BY THE FEAR OF THE SAFETY ISSUE.
#11339624 |
COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.
#11338736 |
THE MCU1 ON MY TESLA HAS HAS GONE COMPLETELY DARK WHILE DRIVING THE VEHICLE. BEFORE GOING COMPLETELY BLACK, I LOST NAVIGATION, BLINKERS WERE NOT OPERATIVE, ENTERTAINMENT WENT OUT, A CRYPTIC MESSAGE APPEARED INDICATING THAT I NEEDED TO CHARGE MY CAR IMMEDIATELY. BEFORE GOING COMPLETELY BLACK, ALL CLIMATE FUNCTIONS STOPPED. THIS HAS HAPPENED 3 TIMES IN THE LAST 7 WEEKS. TESLA SERVICE ASSURED ME THAT NOTHING WAS WRONG AND THAT A SIMPLE RESET AND CLEARING SOME DATA WOULD SOLVE THE PROBLEM. I THINK THAT THIS LOSS OF FUNCTION IS A SIGN OF A FAILING MCU AND THAT TESLA IS REFUSING TO ACKNOWLEDGE IT. A REPLACEMENT COST $1,000..........AND IT IS REPLACED WITH A REFURBISHED UNIT THAT IS EXACTLY THE SAME AS THE UNIT THAT FAILED IN THE FIRST PLACE!
#11337287 |
VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER...
#11332000 |
MEDIA CONTROL UNIT (MCU1) HAVING PROBLEMS, DOESN'T VIDEOS RECORD PROPERLY, LOT OF PIXCELLATION, HANGS UP ABRUPTLY, YELLOW LINES OBSERVED
#11331153 |
COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR
#11330628 |
THE MCU IN MY CAR SIMPLY STOPPED WORKING. I COULD DRIVE IT BUT HAD NO SPEEDOMETER, NO SIGNALS, NOTHING THAT IS CRITICAL TO DRIVING SAFELY. IT WOULD NOT START CONSISTENTLY AND I WAS AFRAID IT WOULD STOP IN THE MIDDLE OF THE HIGHWAY ON MY WAY HOME. THE MCU IS THE CENTRAL COMPUTER IN THE CAR THAT CONTROLS EVERYTHING. *TR
#11330708 |
MY MAIN SCREEN WOULD COMPLETELY GO BLACK RANDOMLY AND WHEN THAT HAPPENS MY INSTRUMENT CLUSTER IN FRONT OF ME WOULD ALSO GO BLACK AND AS A RESULT I CAN'T SEE HOW FAST I'M GOING OR MY BLIND SPOTS OR ANYTHING REALLY. IT'S THE MCU THAT CONTINUES TO HAVE THIS PROBLEM AND TESLA WON'T REPLACE IT. *TR
#11312142 |
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. PLEASE NOTE THAT THE VIN OF A RANDOM TESLA MODEL S HAS BEEN USED TO ENABLE ME TO FILE THIS COMPLAINT. HERE IS A FRESHLY UPLOADED YOUTUBE VIDEO OF SOME KIDS FOOLING AROUND WITH AUTOPILOT AND PUTTING MANY LIVES AT RISK. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GXGLMMMFKUA DESPITE SEVERAL FATALITIES AND THE SCATHING NTSB REPORT PEOPLE ARE STILL DOING DANGEROUS THINGS. NOTHING HAS BEEN DONE TO CORRECT THE MISCONCEPTION THAT AUTOPILOT IS SELF DRIVING AND THAT IT IS SAFE TO RELY ON IT. THIS PUBLIC MISCONCEPTION WAS DELIBERATELY ENGINEERED BY ELON MUSK. AUTOPILOT SHOULD BE GEOFENCED SO THAT IT IS IMPOSSIBLE TO USE IT ON UNDIVIDED ROADS. DRIVER MONITORING SHOULD BE IN PLACE TO PREVENT THE KIND OF STUPIDITY SHOWN IN THIS VIDEO. SINCE IT IS IMPOSSIBLE TO UNDO THE WIDELY HELD BELIEF THAT AUTOPILOT IS PERFECTLY SAFE AND INDEED SAFER THAN A HUMAN DRIVER THE ONLY...
#11300901 | Crash
RECENTLY I READ AN ARTICLE TITLED 'US AGENCY EXAMINING TESLA UNINTENDED ACCELERATION .' AND I WOULD LIKE TO REPORT THAT I HAVE HAD THE EXACT SAME PROBLEM WITH MY TESLA S. THREE MONTHS AFTER PURCHASING MY TESLA, I WAS PARKING MY CAR WHEN ALL AT ONCE IT ACCELERATED AND HIT THE CAR IN FRONT OF ME IN THE PARKING LOT. IT HAPPENED A TOTAL OF 3 TIMES IN THE FIRST 16 MONTHS THAT I OWNED THE CAR. I CONTACTED TESLA NUMEROUS TIMES AND AFTER GOING BACK AND FORTH WITH THEM, THEY TOLD ME THAT IT WAS MY FAULT BECAUSE THEY SAID THAT I MIXED UP THE BRAKE AND GAS PEDALS. IT WAS THE WEIRDEST FEELING HAVING THE CAR ACCELERATE ALL AT ONCE. I DID NOT MIX UP THE PEDALS. IN THE PREVIOUS 50+ YEARS OF DRIVING, NOTHING LIKE THIS EVER HAPPENED TO ME AND THEN ALL AT ONCE, ONLY 3...
#11300180 | Crash
I WAS ATTEMPTING TO PARK, THE CAR WAS TRAVELING AT PERHAPS 2 MILES/HOUR, WHEN THE CAR SUDDENLY ACCELERATED, CLIMBED A BURM, HIT A TREE, AND STOPPED ON THE OTHER SIDE OF THE BURM IN THE MIDDLE OF THE STREET.
#11267723 |
MODEL S HAS LOST RANGE COMPARED TO WHAT WAS ADVERTISED. ALSO MANY PROBLEMS WITH BALL JOINTS THAT CAN CAUSE DIFFICULT STEERING
#11141432 |
WITH THE CURRENT RELEASE V9, IN A SPECIFIC LOCATION, UNDER AUTOPILOT THE VEHICLE ATTEMPTS TO SUDDENLY VEER OFF THE ROAD TO THE RIGHT, IN A VIOLENT ACTION. MANUALLY CORRECTING CAUSES AUTOSTEER TO DISENGAGE BUT CRUISE CONTROL REMAINS ON EXASSERBATING THE SITUATION. CONDITIONS: 2 LANE HIGHWAY, TRAVELING AT 45 MPH. PAINTED CENTER LINE JOGS SLIGHTLY TO ACCOMMODATE CENTER TURNING LANE. TRAVELLED THIS ROAD SAFELY ON AUTOPILOT FOR OVER A YEAR WITHOUT INCIDENT. NOW IT HAPPENS EVERYTIME. ATTEMPTS TO CONTACT TESLA, THUS FAR HAVE RESULTED IN NO RESPONSE.
#11102673 |
WHEN ANY FORM OF MUSIC PLAYBACK FAILS (USB, RADIO, ETC) THE AUDIO ALERT FUNCTIONALITY OF THE CAR ALSO IS DISABLED. ANY AUDIO ALARMS (EVERYTHING FROM BLINKER SOUNDS TO EMERGENCY BRAKE WARNINGS) CEASE TO FUNCTION UNTIL THE MUSIC PLAYBACK RECOVERS FROM ITS ERROR.
#11092151 |
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.
#11065776 |
THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 I HAVE HAD TO FILE THIS UNDER MODEL S BECAUSE YOUR SITE DOES NOT YET ALLOW MODEL 3 COMPLAINTS TO BE FILED. THE FOLLOWING VIDEO SHOWS CLEARLY THAT THE MODEL 3 IS THE MOST DANGEROUS CAR ON THE ROAD. HTTPS://WWW.DAILYMOTION.COM/VIDEO/X6DWS5D THE REVIEWERS SHOW HOW ALMOST ALL OF THE IMPORTANT CONTROLS REQUIRE THE DRIVER TO TAKE HIS EYES OFF THE ROAD WHILE HE FIDDLES WITH TINY ICONS ON THE SCREEN. THIS IS THE MOST BADLY DESIGNED CAR EVER MADE IN TERMS OF DRIVER DISTRACTION. ADD THE FACT THAT THIS CAR IS AIMED AT THE YOUTH MARKET AND YOU HAVE A RECIPE FOR DISASTER. PLEASE WATCH THIS VIDEO. PLEASE TAKE ACTION BEFORE PEOPLE GET KILLED. THANK YOU. CONCERNED CITIZEN.
#11064628 | Crash
TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. IF I APPLIED THE PEDAL, I WOULD NOT BE ABLE TO APPLY MY BRAKE IN A SPLIT SECOND. TESLA REFUSED TO PROVIDE THE FORCE GIVEN TO THE PEDAL AND ANY TELEGRAPHY. TESLA SAID THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE AND SAID IT IS DRIVER'S...
#11062576 |
I GOT IN MY CAR ON 1/12/2018 AROUND 430PM PST AND WHEN I PUT THE CAR IN REVERSE THE BACKUP CAMERA PICTURE WAS A FROZEN PICTURE FROM AN EARLIER TIME, IT WAS NOT LIVE. I AM CERTAIN OF THIS BECAUSE IT WAS SHOWING MY GARAGE DOOR AS CLOSED, WHEN IT WAS IN FACT OPEN. I REBOOTED THE CAR AND THAT SEEMED TO FIX IT. THIS IS INCREDIBLY DANGEROUS. HOW AM I SUPPOSED TO TRUST THE CAMERA WHEN BACKING UP OUT OF A SPOT IN A PUBLIC SPACE? THE SCREEN COULD SHOW A CLEAR SPACE BEHIND ME WHEN IN FACT THERE IS PERSON OR CAR BEHIND ME. THE FAILURE MODE FOR THE CAMERA SHOULD BE TO SHOW NO PICTURE, NOT AN OLD ONE. THE CAR IS FEEING THE DRIVER FALSE VISUAL INFORMATION THAT COULD RESULT IN INJURY OR DEATH.
#11055311 | Crash
TESLA S TRUNK OPENS AFTER MANUAL PRESSING CLOSE BUTTON FROM INSIDE TRUCK
#11048161 | Crash
WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF 5 BY 5. I COULD NOT OPEN THE DOOR. THERE WAS SMOKE IN THE CAR (MY WIFE THINKS SMOKE MIGHT HAVE STARTED WHILE THE CAR WAS ACCELERATING"). MUSEUM STAFF CAME AND OPENED THE PASSENGER DOOR. AFTER SHE GOT OUT, FIRST THING THEY DID WAS TO OPEN...
#11047950 |
THIS IS A COMPLAINT ABOUT THE ABSOLUTE MADNESS OF TESLA AUTOPILOT. HERE IS JUST ONE MORE EXAMPLE OF HOW DANGEROUS THIS SO CALLED AUTOPILOT REALLY IS. FROM TODAY'S FORUM POSTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/NAG-REDUCED-WITH-2017-46.102558/ D21MIKE, TODAY AT 6:01 PM BERTX SAID: ↑ HOLD THE WHEEL LIGHTLY WITH ONE HAND JUST ABOVE THE FLAT PORTION AT THE BOTTOM, ALONG THE SIDE, JUST LETTING THE WEIGHT OF YOUR HAND BEAR DOWN. DON'T STEER, BUT DON'T KEEP THE AP FROM STEERING. YOU WILL NEVER, EVER GET A NAG. IF YOU NEED TO DO SOMETHING WITH YOUR HANDS, THEN DO IT AND PUT ONE BACK WHEN YOU CAN. SWITCH HANDS IF YOU NEED TO. PROP YOUR ELBOW ON THE CONSOLE. THIS IS WHAT I DO AS WELL. WORKS REALLY WELL. *** THIS IS CONTRARY TO THE ADVICE GIVEN BY EVERY DRIVING SCHOOL AND EVERY REGULATORY AUTHORITY IN THE WORLD. HAVING ONE HAND LOOSELY RESTING AT THE BOTTOM...
#11043055 |
PARK, DRIVE, PARK, DRIVE, REVERSE AND NEUTRAL INDICATORS ("P,D,R,AND N" ARE ABOUT THIS SIZE) ON DASH ARE WAY TOO SMALL FOR AGING DRIVERS. SPEED INDICATOR IS MUCH LARGER, AND THERE IS ROOM ON THE DASH TO MAKE THESE INDICATORS MUCH LARGER. I HAVE COMPLAINED TO TESLA SEVERAL TIMES. I BELIEVE THESE WOULD TAKE A SIMPLE SOFTWARE CHANGE.
#11025501 |
PLEASE NOTE - THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 WHICH DOES NOT YET APPEAR ON YOUR DATABASE. AT LEAST 50 OF THESE HAVE ALREADY BEEN RELEASED TO TESLA EMPLOYEE GUINEA PIGS AND ARE LOOSE ON THE HIGHWAYS. IT IS EXPECTED THAT THOUSANDS MORE WILL BE ON THE ROADS SOON. THE FOLLOWING VIDEO SHOWS JUST HOW MUCH OF A DANGEROUS DISTRACTION THE CENTRAL TOUCH-SCREEN IS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JL7A-9DGSB0 ALMOST EVERY FUNCTION OF THE CAR IS CONTROLLED BY THE TOUCH SCREEN. THE MAN WHO POSTED THIS VIDEO IS PROBABLY TYPICAL OF THE TYPE OF PERSON WHO WILL BE DRIVING THESE CARS. HE IS YOUNG, ENTHUSIASTIC ABOUT NEW TECHNOLOGY AND OVERCONFIDENT IN HIS ABILITIES. HE STATES THAT HE CAN SEE THE TOUCH-SCREEN OUT OF HIS PERIPHERAL VISION WHILE STILL WATCHING THE ROAD AHEAD. THIS IS ABSOLUTELY IMPOSSIBLE. A SIMPLE EXPERIMENT USING MY OWN LAPTOP WHILST SITTING IN FRONT OF A WINDOW PROVES...
#11015359 |
AUTOPILOT 2 IS VERY DANGEROUS AND HAS MAJOR ISSUES ON HILLS, TURNS AND TURN LANES THAT CAUSE CAR TO DEPART LANE, NEW AUTOPILOT 2.5 RELEASED WITHIN ONE YEAR OF AUTOPILOT 2 BUT COMPANY IS FAILING TO UPGRADE THE CURRENT UNSAFE AUTOPILOT 2

Other 2017 TESLA MODEL S Problem Areas

Suspension 107 complaints Electrical System 103 complaints Forward Collision Avoidance Adaptive Cruise Control 46 complaints Steering 45 complaints Vehicle Speed Control 35 complaints Forward Collision Avoidance Automatic Emergency Braking 27 complaints Exterior Lighting 26 complaints Service Brakes 25 complaints Visibilitywiper 15 complaints Structurebody 13 complaints Wheels 13 complaints Lane Departure Assist 12 complaints Forward Collision Avoidance Warnings 9 complaints Power Train 9 complaints Visibility 9 complaints Back Over Prevention 8 complaints Back Over Prevention Warnings 8 complaints Fuelpropulsion System 8 complaints Lane Departure Warning 8 complaints Air Bags 5 complaints Back Over Prevention Rearview System Braking 3 complaints Electrical Systemadasautonomousself Drivingsoftware 3 complaints Engine 3 complaints Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit 3 complaints Forward Collision Avoidance 3 complaints Lane Departure Blind Spot Detection 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Electrical System Instrument Clusterpanel 2 complaints Equipmentelectricalinfotainment 2 complaints Seats 2 complaints Back Over Prevention Sensing System Camera 1 complaint Electrical Systemhorn 1 complaint Electrical Systempropulsion Systemtraction Batterythermal Managementfan 1 complaint Electronic Stability Control Esc 1 complaint Lane Departure 1 complaint Lane Departure Lane Keep Automatic Steering 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkagestrunk Lidlatchemergency Mechanical Release 1 complaint Parking Brake 1 complaint Steeringelectric Power Assist System 1 complaint
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