NHTSA Complaint #11377132 — 2017 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11377132
Vehicle	2017 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	November 27, 2020
Date Filed	November 30, 2020
Mileage	41,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE TOUCHSCREEN IN THE CAR FREEZES RESULTING IN MANY FUNCTIONS NOT WORKING SUCH AS NAVIGATION, RADIO, TURN SIGNALS, AND SO ON. THE ISSUE OCCURS RANDOMLY IRRESPECTIVE OF IF THE VEHICLE IS PARKED OR IN MOTION. TESLA SERVICE HAS NOT TAKEN ANY ACTION EVEN THOUGH THE ISSUE HAS BEEN REPORTED SEVERAL TIMES WITH A SERVICE REQUEST. THEY KEEP TELLING ITS A SOFTWARE ISSUE AND AN UPDATE WILL COME TO RESOLVE IT

Related Complaints for the 2017 TESLA MODEL S

Other UNKNOWN OR OTHER Complaints

#11718165 — February 15, 2026 — I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...

#11710572 — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11701035 — November 23, 2025 — I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of...

#11658304 — May 1, 2025 — I am reporting a traumatic incident involving a 2017 Tesla Model S (loaner) that crashed on [XXX], in Arizona while A...

#11649563 — March 20, 2025 — Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. D...

Recent Complaints for the 2017 TESLA MODEL S

#11714816 — SUSPENSION — February 1, 2026 — I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...

#11710572 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11710572 — LANE DEPARTURE: WARNING — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11703016 — FORWARD COLLISION AVOIDANCE — December 4, 2025 — The contact owned a 2017 Tesla Model S. The contact stated that while starting the vehicle, an Autopilot disabled war...

#11701872 — ELECTRICAL SYSTEM — November 28, 2025 — This is a supplemental filing to my prior NHTSA complaint (#11697718) regarding a high-voltage isolation fault and sh...