NHTSA Complaint #11337287 — 2017 TESLA MODEL S

VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR