2019 JEEP CHEROKEE Engine Problems

433 NHTSA complaints on file

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All Engine Complaints — Page 5

#11396021 |
CAR SHUT OFF WHILE DRIVING ON THE FREEWAY. THANKFULLY COASTED TO THE SIDE OF THE FREEWAY WITH MINIMAL USE OF THE STEERING WHEEL. I PUT IT IN PARK AND GOT IT TO START AGAIN. THEN IT OCCURRED AGAIN A FEW MINUTES LATER AFTER I HAD EXITED THE FREEWAY ON A SIDE STREET. AGAIN PUT THE CAR IN PARK AND THEN GOT IT TO RESTART AGAIN. VERY DANGEROUS. ALL OF THIS WITH A BABY IN THE BACKSEAT.*DT THE CONSUMER STATED THE VEHICLE WAS SERVICE ON 2/15/21 AND THE ONLY DEFECT FOUND WAS A LOOSE BATTERY TERMINAL.
#11395790 | Fire
BACKED INTO DRIVEWAY, VEHICLE STARTED SMOKING THEN I SAW FLAMES RESULTING IN MY WHOLE FRONT EMD GOING UP IN FLAMES. NO WORK DONE NO PROBLEMS ORNINDICATION OF THIS PRIOR TO THIS HAPPENING. FIRE DEPT HAD TO COME AND PUT OUT FIRE
#11395042 |
FAST FORWARD TO NOV OR DEC OF 2020- MY VEHICLE DID THE SAME THING, COMPLETELY SHUT DOWN WHILE I WAS DRIVING ON THE EXPRESSWAY. ON I35 GOING ABOUT 65-70 MPH. AGAIN, I CALLED THE DEALERSHIP WAS TOLD IT SOUNDED LIKE A MAINTENANCE PROBLEM.. A FEW WEEKS LATER, MY TEENAGE DAUGHTER WAS DRIVING TO PICK UP HER SISTER AT PRACTICE SHE CALLED ME TERRIFIED BECAUSE THE VEHICLE SHUT DOWN MID DRIVE AND WHILE SHE WAS AT TRAFFIC LIGHT I SHOWED THE SERVICE TECH THE VIDEO OF THE VEHICLE DOING THIS& HE TOLD ME THAT I NO LONGER HAD WARRANTY-IT WAS GOING TO COST ME $150 JUST FOR THE DIAGNOSTICS. I LEFT MY VEHICLE THERE FOR 3 DAYS, IN THOSE 3 DAYS I GOT SALESMAN CALLS ASKING TO TRADE IT IN AND NO CALLS FROM SERVICE NOTIFYING WHAT WAS BEING DONE TO MY CAR. THEN GET A CALL FROM SERVICE SAYING IT...
#11395040 |
WHILE IDOL AT LIGHT DOVE & 29TH ST MCALLEN TEXAS VEHICLE TURNED OFF AND STALLED (RECALL ID#286936) IN HEAVY CONSTRUCTION ON INTERSECTION INCREASED THE UNSAFE CONDITION FOR MY PASSENGERS (ALL CHILDREN) THEN STARTED I DROVE ACROSS THE INTERSECTION- MID DRIVE STEER WHEEL LOCKED LIGHTS BLINKINING VEHICLE ENGINE SHUT DOWN WHILE DRIVING VEHICLE CALLED DEALERSHIP SAID TO BRING IT IN THERE WERE A LOT OF RECALLS ON ABOUT THIS OR I NEEDED AN OIL CHANGE. THAT DAY I WAS DIAGNOSED WITH SINGLES AND ENDED UP SPENDING THE NEXT 2 WEEKS AT HOME. ALL OF THESE APPEAR TO BE RECALL AND CREATED UNSAFE CONDITIONS NOT ONLY FOR MYSELF, MY CHILDREN, AND THEIR TEAMMATES (MY OTHER PASSENGERS) BUT FOR OTHER DRIVERS IN HEAVY TRAFFIC AND CHILDREN RIDING THEIR BIKES I HAD TO HONK TO CATCH THEIR ATTENTION AND PUT ON MY HAZARDS LIGHTS SO THE VEHICLES BEHIND ME WOULD NOTICE I WAS STALLED...
#11395044 |
JAN (2X) & 3X THE FRST WEEK IN FEB. EXPRESSED CONCERNS BECAUSE I'VE BEEN TOLD ON NUMEROUS DIFFERENT OCCASIONS THAT IT WAS GOOD TO GO& ONCE I DRIVE IT I WOULD FEEL SO CONFIDENT, BECAUSE HE ALREADY TOOK IT FOR A DRIVE. BUT I NEEDED TO BRING BACK OIL CHANGE IN ABOUT 300 MILES AND THEN THEY'LL DO ANOTHER TEST TO SEE IF THAT IS ANOTHER RECALL ISSUE. I PURCHASED A BRAND NEW VEHICLE WITH 29 MILES FROM YOUR DEALERSHIP BECAUSE I DO NOT HAVE THE TIME TO BE WORRIED ABOUT VEHICLE ISSUES ESPECIALLY SINCE MY BOTH MY DAUGHTERS ARE LEARNING TO DRIVE IN THIS VEHICLE. MY 15 YEAR OLD PREGNANT DAUGHTER DRIVES THIS VEHICLE MORE THAN I DO BECAUSE I'M AT THE OFFICE AND SHE RUNS MY ERRANDS AND I DO NOT FEEL COMFORTABLE EVEN ALLOWING THEM TO BE A PASSENGER LET ALLOW DRIVE IT TO AND FROM THEIR...
#11395045 |
AFTER LEAVING MY VEHICLE AT THE DEALERSHIP OVER NIGHT AND BEING TOLD I JUST NEED TO MAKE SURE I COME BACK IN 300 MILES TO RUN ANOTHER TEST SO THEY CAN CHECK THE LEVELS OF THE OIL , I EXPRESSED MY CONCERNS WITH THE SERVICE ADVISOR ABOUT FEARING FOR THE SAFETY OF MYSELF, MY AGING MOTHER, CHILDREN, UNBORN GRANDCHILD, AND HER FATHER ; SERVICE ADVISOR ASSURED ME ONCE I DROVE VEHICLE MY FEARS WILL ALL BE AT EASE BECAUSE IT WAS ALREADY TEST DRIVEN AND WAS "GOOD TO GO SAFELY" I RECLUCTANTLY AGREED AND WHEN GOT IN MY CAR IT DID NOT START AND ON THE 3RD TIME IT STRUGGLED TO GET ON AND SOUNDED LOUDER THAN I HAVE EVER HEARD IT -I WENT BACK INTO THE SERVICE DEPT AND REFUSED TO TAKE IT LIKE THAT
#11394603 |
MY 2019 JEEP CHEROKEE SHUTDOWN WHILE DRIVING, ON A CITY STREET,CAUSING ME GREAT PANIC, WHICH COULD HAVE BEEN A SERIOUS ACCIDENT, I WASN'T ABLE TO GET OFF THE ROAD. TOOK 3 TRYS TO GET IT STARTED AGIN.I CALLED DEALER, TOOK IT RIGHT OVER, MECHANIC SAID OIL WASN'T TOUGHING DIP STICK. NO WARNING LIGHTS OF ANY KIND CAME ON, TO LET ME KNOW THERE WAS A PROBLEM, THIS IS A MAJOR SAFETY ISSUE!, AND NEEDS TO BE FIXED!
#11394305 |
THE VEHICLE WAS IN MOTION ON THE INTERSTATE, 5 DAYS AFTER BEING BROUGHT IN FOR INSPECTION, AND THE ENGINE COMPLETELY DIED. 2.4L ENGINE FOR THIS MODEL MUST BE RECALLED!
#11390010 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. OCCASIONALLY, THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE CONTACT STATED THAT THE AT ONE POINT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED APPROXIMATELY 4-5 TIMES. THE CONTACT TOOK THE VEHICLE TO TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, TURNERSVILLE, NJ 08081, (856)316-7958) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
#11389654 |
SLOWING TO A STOP LIGHT AND VEHICLE STALLED OUT LOSING ALL POWER. THE VEHICLE HAS ALREADY HAD THE RECALLS ASSOCIATED COMPLETED AND HAD A RECENT OILS CHANGE. THE DAY AFTER THE RECALLS, THE CAR STALLED AGAIN BEFORE COMING TO A FULL STOP. TWICE IT WAS ON A HIGHWAY, ONCE IN A DRIVEWAY, ONCE IN AN INTERSECTION COMING OFF A BRIDGE. TWICE IN MOTION OTHERS WERE AT A STOP. I LOST COUNT AND THE ISSUE IS INCONSISTENT. MOST RECENT 1/24/21
#11388499 |
WHEN COMING TO A STOP LIGHT OR TO TURN MY VEHICLE SHUTS OFF AND NOW AS I WAS TRYING TO LEAVE THE PARKING LOT IT COMPLETELY SHUT OFF AND WOULD NOT START BRAKE BECAME HARD TO THE POINT WERE THE PEDDLE DIDN'T MOVE AND THE ENGINE LIGHT WAS FLASHING AS WELL AS THE BATTERY LIGHT. WHEN ENTERING THE FREEWAY AND WAITING TO MERGE MY VEHICLE SHUT OFF LUCKILY I WAS ABLE TO START IT BACK UP AGAIN.
#11387811 |
WHEN COMING TO A STOP IN THE VEHICLE, THE 2019 JEEP CHEROKEE (BOUGHT USED AT 52,000MI) AT 59,000MI NOW POWERS OFF RANDOMLY. APPARENTLY THIS IS DUE TO A SOFTWARE ISSUE THAT WAS RECALLED, BUT I DO NOT SEE MY VIN AVAILABLE FOR SERVICE. THIS IS UNACCEPTABLE AS I AM AFRAID OF A NEWISH CAR TURNING OFF WHILE ON THE ROAD.
#11387106 |
CAR WITH 60,000 MILES ON IT IS CONSUMING LARGE AMOUNTS OF OIL. NO LOW OIL WARNING OR ANYTHING. INSTEAD THE VEHICLE STALLS COMPLETELY WHILE DRIVING. THIS IS A MAJOR SAFETY CONCERN. I WAS MERGING ONTO A MAJOR HIGHWAY YESTERDAY WHEN THIS HAPPENED AND THE CAR BEHIND ME HAD TO SWERVE INTO THE DITCH IN ORDER TO NOT HIT ME. HOW IS THIS ALLOWED TO BE JEEPS STANDARD PRACTICE FOR LETTING YOU KNOW YOUR OIL IS LOW. AND WHY ON EARTH DOES A NEW CAR BURN THROUGH OIL?
#11387173 |
A COUPLE TIMES NOW MY JEEP HAS SHUT DOWN ALL ELECTRICAL SPELL PROPULSION EVERYTHING IN THE MIDDLE OF TRAFFIC WHILE DRIVING WHILE SLOWING DOWN AND IT'S VERY DANGEROUS ESPECIALLY THIS MORNING WHEN I WAS IN AN INTERSECTION WITH A SEMI BEARING BARRELING DOWN ON ME AND I HAD NO STEERING NO BRAKES NO PROPULSION NOTHING THEN THE D FOR DRIVE ON THE DASH STARTED BLINKING ALL SERVICING IS UP TO DATE AND NOW THERE IS A WARNING LIGHT
#11386689 |
WHEN SLOWING DOWN AND STARTING BACK UP TO SPEED THE ENGINE AND TRANSMISSION ARE NOT IN SYNC CAUSING A HESITATION TO OCCUR NOT ALL THE TIME BUT SOMETIMES WHEN YOUR COMING ON TO THE INTERSTATE AND YOU GO TO ACCELERATE THIS HESITATION OCCURS WITCH GOOD BE DANGEROUS.
#11385580 |
AROUND 2:30 AM ON DECEMBER 30, 2020 I WAS DRIVING HOME ON THE FREEWAY. IT WAS RAINING A LITTLE BIT BUT NOTHING TO WHAT I HAVE DRIVEN IN BEFORE. I SET MY CAR TO CRUISE AT 65 MPH WHEN ALL OF A SUDDEN MY STEERING WHEEL STARTED LOCKING UP. I FOUND THAT MY STEERING WHEEL WOULD NOT TURN THE WAY I WANTED IT TO AND WAS VEERING LEFT. I HAD TO USE SOME FORCE TO KEEP IT STRAIGHT AND NOT GET INTO OTHER LANES. I THOUGHT I WAS OKAY UNTIL A LIGHT LIT UP ON MY DASHBOARD. I BELIEVE IT WAS THE ENGINE LIGHT BECAUSE AS I HEARD IT GO OFF AND FLASH AT ME, MY CAR STARTED TO STALL UP AND THEN GO REPEATEDLY. AS IF IT WAS HARD FOR IT TO GRASP ON TO MOVING FORWARD. LAST NIGHT WAS THE SCARIEST NIGHT OF MY LIFE AND I HAND...
#11384956 |
ENGINE TURNED OFF ROUNDING A CORNER WITH NO WARNING. WAS ABLE TO RESTART VEHICLE AND GET BACK HOME SLOWLY. THE OIL WAS BARELY ON THE DIPSTICK AT THE BOTTOM WHEN I CHECKED IT. I HAD TO ADD 3 QUARTS OF OIL TO GET IT BACK TO THE NORMAL LEVEL. THIS OCCURRED APPROXIMATELY 2600 MILES AFTER AN OIL CHANGE. ON AVERAGE, THIS VEHICLE REQUIRES THE ADDITION OF APPROXIMATELY 1 QUART OF OIL EVERY 900 MILES. EXTREMELY HIGH OIL CONSUMPTION. NO SIGNS OF A LEAK ANYWHERE IN MY GARAGE OR ON THE VEHICLE. HAVE NOT HAD ANY OTHER PROBLEMS WITH THE VEHICLE OTHER THAN HAVING TO ADD A QUART OF OIL EVERY 2ND-3RD FILL UP AT GAS STATION.
#11384967 |
JEEP ENGINE SHUT OFF WHILE ON MOTION ON CITY STREET AND DRIVING AT LOW SPEED THIS HAPPENED TWICE EARLY ON MORNING THERE WAS NO TRAFFIC SO WIFE JUST STIRRED TO THE SIDE AND RESTART THE JEEP. I CALL JEEP AND THEY CHECK IT AND SAY THAT THE ENGINE WAS LOW ON OIL AND THAT WAS THE RESON IT SHUT OFF.THEN BLAMED ME FOR NOT TAKING THE JEEP TO CHANGE THE OIL AT 3000 MILES, BUT THE SAME DEALER HAD TALL ME TO CHANGED EVERY 5000 MILES. AN OIL COMSUMSION TEST STARTED AND SO FAR IT SHOWS THAT IT CONSUMED 1 QUARTER OF OIL ON 1300 MILES , DEALER RECOMEND A SECOND OIL COMSUMSION TEST.
#11384562 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE VEHICLE HESITATED WHILE THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WA TAKEN TO DEACON JONES CHRYSLER DODGE JEEP RAM (1109 N BRIGHTLEAF BLVD, SMITHFIELD, NC 27577, (919) 934-2101) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE OIL WAS REPLACED IN THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,161.
#11384618 |
WHEN THE CAR COMES TO A STOP OR WHEN I SLOW DOWN TO A SLOW SPEED, THE ENGINE EITHER SHUTS OFF OR STALLS ON ME.
#11383586 |
VEHICLE CONTINUES TO SHUT OFF WHILE DRIVING. TOOK VEHICLE TO REPAIR SHOP, ALTHOUGH THEIR EMPLOYEE WITNESS THIS SHUT DOWN FOUR TIMES, TECHNICIAN WAS UNABLE TO IDENTIFY WHY.
#11377443 |
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
#11377231 |
JEEP STALLS WHEN OIL IS LOW, BATTERY LIGHT COMES ON, I HAVE TO PULL OVER, RESTART MY CAR, AND IT RATTLES. STALLS WHEN I TURN, AND BATTERY LIGHT COMES ON.
#11376999 |
USES EXCESSIVE OIL ABOUT 1 QUART ABOUT EVERY 1,500 MILES. WE HAVE THE 2.4 L ENGINE. WE PURCHASED A NEW VEHICLE NEVER EXPECTING THAT WE WOULD HAVE TO ADD OIL BETWEEN OIL CHANGES.
#11377016 |
WHILE DRIVING MY VEHICLE I WAS ON AN OFF RAMP GOING 45MPH WHEN THE ENGINE QUIT WORKING. WITH DIFFICULTY I WAS ABLE TO GET THE VEHICLE TO THE SIDE OF ROAD. WHEN I ATTEMPTED TO START IT. IT TOOK A WHILE TO START UP THE VEHICLE. I CALLED.TO.GET AN APPOINTMENT FOR THE JEEP TO BE SEEN. THE PROBLEM OCCURED EVERY DAY UNTIL IT WAS SEEN AT THE DEALERSHIP. THE VEHICLE HAS 19 K AND OIL.IS CHANGED ON OR.BEFORE RECOMMENDATIONS. THE DEALERSHIP.STATED THAT THE OIL.WAS CHANGED AND WAS.OIL LEVEL IS LOW. THE DEALER STATED IT IS COMMON FOR JEEP WITH 2.4 L ENGINE TO BURN 1 QT OIL EVER 1000 MILES. THIS IS RIDICULOUS. NO VEHICLW DOES THAT. THE WORST PART IS THE OIL LIGHT NEVER.COMES ON. THE DEALER WAS SNEAKY AND.CALLED.WHERE I GET MY OIL.CHANGED TO SEE IF I WAS GETTING MY OIL CHANGED REGULARLY. THERE IS A.WELL.DOCUMENTED PROBLEM WITH...
#11376065 |
2019 JEEP CHEROKEE WITH 2.4L MULTIAIR ENGINE IS CONSUMING OIL AT APPROXIMATELY 1 QUART / 1,000. WITHOUT ANY INDICATION THE VEHICLE WILL STOP WHILE DRIVING WHEN THE OIL LEVEL IS LOW. THIS LAST OCCURRED WHILE BRAKING TO MAKE A LEFT TURN ON A DIVIDED HIGHWAY. NO WARNING OR INDICATION THAT THE LEVEL IS LOW IS FORCING US TO CHECK THE OIL LEVEL CONSTANTLY TO MAKE SURE THE LEVEL IS NOT LOW ENOUGH TO CAUSE THIS CONDITION. THE VEHICLE HAS HAD THIS OCCUR MULTIPLE TIMES IN THE FIRST 33K MILES AND SEEMS TO HAVE BEEN CONSUMING MORE OIL LATELY.
#11375000 |
THE VEHICLE WILL STALL FOR NO APPARENT REASON. THE MOST RECENT OCCURRENCE HAPPENED IN THE TURN LANE AT A BUSY INTERSECTION, ON A HILL, IN THE RAIN. THE CAR ONLY RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WILL ALSO LOSE STEERING FOR NO REASON WHILE DRIVING. THE BATTERY LIGHT WILL COME ON WITH THE ISSUES DESCRIBED ABOVE. ALSO, THE CAR WILL CHIME WHILE DRIVING, WITH NO TROUBLE INDICATION ON THE DASHBOARD.
#11373066 |
ENGINE BURNED ONE QUART OF OIL IN 458 MILES. AFTER 2 QUARTS DOWN ENGINE WILL STALL
#11372914 |
OIL SEEPING FROM OIL PAN, SIDE COVER, HEAD GASKET AND A TICKING NOISE THAT SOUNDS LIKE LIFTERS
#11372393 |
THE STARTER WENT BAD AROUND 40,000 MILES. SOMETIMES IT STARTS OTHER TIMES IT TAKES HOURS TO START. I ALWAYS GET A NOTIFACTION THAT SAYS STARTER PROTECTION MODE ENGIN WARMING AFTER A FEW FAILED START ATTEMPTS. THE CAR STALLS OUT OFTEN. ANY TURNS SHUT THE CAR OFF. OIL MUST BE ADDED TWICE A MONTH TO FIX THE STALL ISSUE. HALF THE TIME IT SAYS 4 WHEEL DRIVE AND CRUISE CONTROL UNAVAILABLE. THIS JEEP IS A LEMON. A DISASTROUS PURCHASE. SHOULD BE A RECALL ON THE STARTERS AS MANY PEOPLE HAVE THE SAME PROBLEM. 2 YEAR OLD CAR COSTING ME 900 TO FIX STARTER IS A JOKE.
#11372472 |
NHTSA PERSONNEL - I WANT TO REPORT A SERIOUS (SAFETY) PROBLEM WITH OUR 2019 JEEP CHEROKEE. IN THE LAST 2-3 WEEKS, MY WIFE HAS EXPERIENCED A SUDDEN STALLING OF THE CAR WITHOUT ANY WARNING OR NOTIFICATION. THIS IS A SERIOUS PROBLEM SINCE SHE WAS ON THE ROAD ON HER WAY TO TAKE OUR KIDS TO SCHOOL. LUCKILY, NO ONE WAS BEHIND HER AND SHE WAS ABLE TO RESTART THE CAR. TODAY (10/30), I CALLED OUR LOCAL JEEP/DODGE DEALERSHIP TO SCHEDULED AN APPOINTMENT FOR THIS ISSUE. AS I WAS DESCRIBING THIS PROBLEM, THE SERVICE REP TOLD ME TO CHECK THE OIL LEVEL OF THE CHEROKEE DUE TO A KNOWN "OIL CONSUMPTION PROBLEM." SURE ENOUGH, I CHECKED THE OIL LEVEL IN THE CAR AND THERE WAS HARDLY ANY OIL. SOON AFTER, I WENT TO WALMART AND BOUGHT 5 QT OF 0W20 SYNTHETIC OIL. DROVE THE CAR AFTERWARDS AND NO STALLING OCCURRED. PLEASE...
#11365470 |
GOOD EVENING! I PURCHASED THIS 2019 JEEP CHEROKEE LATITUDE PLUS WITH ONLY 10 MILES ON IT. THE FIRST 1000 MILES WE HAD ISSUES WITH THE START/STOP FEATURE. THE CAR COMPLETELY SHUT OFF WHILE IN DRIVE. I TOOK IT IN AND THE DEALERSHIP SAID THERE WERE 40 FAULT CODES. THEY CLEARED THEM AND MOVED ON. IT HAPPENED AGAIN BUT THIS TIME, THE CHECK ENGINE LIGHT CAME ON. THEY CLEARED THAT CODE AGAIN. THE THIRD TIME I TOOK IT IT WAS WHEN THE CAR SHUT OFF AGAIN BUT THIS TIME THE BATTERY LIGHT CAME ON AND MULTIPLE LIGHTS WERE FLASHING. I TOOK IT IN AND THEY SAID THERE WAS A LOOSE BATTERY AND WIRE. THEY FIXED IT AND NOW WE ARE HAVING PROBLEMS WITH THE RADIO. THE SCREEN KEEPS FLICKERING AND MAKE BEEP NOISES. IT HAS EVEN FROZEN UP ON US. WE HAVE DOCUMENTED ALL OF THIS WITH VIDEOS AND I WOULD...
#11365071 |
THE VEHICLE STALLS WHILE DRIVING AND ENGINE SHUTS DOWN. WILL START BACK UP BUT STALLS WHEN TAKING A TURN WORST
#11363677 |
VEHICLE BURNS A TREMENDOUS AMOUNT OF OIL.MINIMUM OF 2 QUARTS BETWEEN OIL CHANGES.ALSO VEHICLE LURCHES WHEN PUT INTO GEAR ON FIRST FEW STARTUPS OF DAY.
#11362730 |
I HAD JUST HAD MY VEHICLE 6 WEEKS DRIVING FROM A STOP TO ANOTHER STOP. CAR STARTED CHUGGING THOUGHT I HADN'T GIVEN ENOUGH GAS THEN I THOUGHT IT POWERED DOWN AT THE STOP .LIGHTS WENT OUT ON BOTH CLUSTERS WENT TO ACCELERATE CHUGGED COULDN'T GET ACROSS STREET CHECK ENGINE LIGHT CAME ON I COASTED TO THE SIDE AND IT WOULDN'T START WAITED 15 MIN INCHED HOME ABOUT 3 MILES CALLED DEALER SENT A TOW TO PICK CAR UP HAD IT FOR A WEEK HAS SAME PROBLEM. THEY SAID TO BRING IT BACK 500 MILES WHEN IT HAPPENED HAS 3500 NOW AFRAID TO DRIVE. I NEED A VEHICLE CAN'T LEAVE FOR EXTENDED TIME AND NOTHING IS DONE
#11362575 |
CAR STALLS WHILE WHILE IDLING. CAR HAS TO BE PUT BACK INTO PARK AND IT TAKES A FEW TRIES BEFORE THE ENGINE STARTS AGAIN. DEALER INSPECTED THE ELECTRICAL SYSTEM AND REPLACED THE BATTERY 3 MONTHS AGO.
#11360626 |
I SUSPECT THAT SOMEONE IS TAKING OVER MY CAR USING THE OBD2 PORT. I WAS AT AN APPOINTMENT ON MONDAY AND AROUND 7:00 PM I HEARD MY CAR LOCKED AND I HAD MY CAR ALREADY LOCKED. WHEN I RETURNED TO THE CAR, THE CAR RADIO SCREEN WAS JUMBLED UP AND THE CAR BEGAN TO SHAKE AFTER U TURNED ON THE CAR. I HAD TO TURN THE CAR OFF AGAIN IN ORDER TO REMOVE THE SCRAMBLED ICONS ON THE SCREEN. THIS HAS HAPPENED BEFORE SINCE WORKING AT CATALENT IN HARMANS MD. I HAD A COUPLE OF PHONE CALLS THAT OCCURRED PRIOR TO THE INCIDENT HAPPENING WHICH WAS ABOUT 10 MINUTES PRIOR TO MY CAR LOCKING OR THE INDICATION OF IT LOCKING WHEN THE HORN WENT OFF TWICE. MY CAR WAS PARKED RIGHT IN FRONT OF THE BUILDING LOCATED IN ROSEDALE MARYLAND, 8767 PHILADELPHIA RD SUITE C, ZIP CODE 21237. THE CAR...
#11360655 |
THE JEEP STARTED STALLING WHEN IN MOTION/ DRIVING ABOUT A MONTH AGO, IT USUALLY HAPPENED WHEN BRAKING TO STOP AND THE JEEP WILL NOT TURN BACK ON. IT TAKES ABOUT THREE TIMES TO TURN OVER AND START BACK UP. YESTERDAY WHILE DRIVING ON A BUSIER ROAD THE JEEP STARTED THROWING ERRORS STAYING SYSTEMS WERE NOT WORKING, THE CHECK ENGINE LIGHT CAME ON AND THEN WHEN I TRIED TO DRIVE IT THROUGH THE STOP LIGHT THE VEHICLE WOULD NOT SHIFT OR ACCELERATE. I GOT IT PULLED OVER IN A GAS STATION PARKING LOT AND TURNED THE VEHICLE OFF. THE VEHICLE WOULD NOT TURN OVER THE FIRST COUPLE OF TIMES AND THEN IT FINALLY DID. NOT WHEN I TRY TO REMOTE START THE VEHICLE IT WILL NOT STAY RUNNING. EVERY TIME I HAVE HAD THIS HAPPEN I HAVE BEEN DRIVING ON A CITY STREET AND I AM LUCKY I HAVE NOT BEEN...
#11360726 |
ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE HAS STALLED OUT OR DIED. EITHER WHILE DRIVING AT LOW SPEEDS OR TURNING LEFT/RIGHT THE SAME THING HAPPENS. WITHOUT NOTICE, LIGHT INDICATORS FOR BATTERY, AUTOMATIC START, AND NOW ENGINE POPS ON WHILE THE STEERING LOCKS UP AS THE JEEP STALLS. I'VE TAKEN IT TO THE DEALERSHIP TWICE ONLY FOR THEM TO SAY THERE AREN'T ANY ACTIVE RECALLS FOR MY JEEP AND THAT THEY DON'T KNOW WHAT IS THE CAUSE FOR THE VEHICLE TO STALL WHILE DRIVING. I SERVICE MY VEHICLE REGULARLY AND KEEP UP WITH THE MAINTENANCE. I PURCHASED THIS VEHICLE IN AUGUST OF 2018 ON ONLY HAVE 34,588 MILES. THIS MAKES NO SENSE AND I FEAR THAT MY AND THE PASSENGERS IN MY JEEP LIVES ARE AT RISK FROM THE MALFUNCTIONS OF THIS JEEP ENGINE SYSTEM. THE MANUFACTURE HAS BEEN NO HELP FOR THE NUMEROUS CUSTOMER COMPLAINTS THAT ARE...
#11360228 |
VEHICLES STALLS COMPLETELY AND DOES NOT WANT TO START IT TAKES ABOUT 3 ROUNDS OF SECURITY MODE OF SECONDS BEFORE IT WILL RESTART AGAIN.
#11354834 |
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
#11354493 |
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER....
#11354156 |
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
#11353932 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND JERKED INTERMITTENTLY WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER DODGE CHRYSLER JEEP (3314 STADIUM BLVD, JONESBORO, AR 72404) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE OIL NEEDED TO BE CHANGED EVERY 3,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
#11353938 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT...
#11353840 |
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
#11353130 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT NOTICED THE OIL LEVEL WAS LOW. THE CONTACT CALLED LANDERS CHRYSLER DODGE JEEP RAM (315 GOODMAN RD E, SOUTHAVEN, MS 38671 (662) 349-3006) AND WAS INFORMED THERE WERE NO RECALLS ASSOCIATED WITH VIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000. INVALID VIN.
#11352849 |
LESS THAN A YEAR INTO THE PURCHASE OF A BRAND NEW 2019 JEEP CHEROKEE, THE AUTO START-STOP FAILED COMPLETELY DURING DAILY RIDES (BEFORE THEN, IT USED TO WORK PERFECTLY -- AT THE RED LIGHT FOR EXAMPLE). TOOK IT TO THE DEALERSHIP SERVICE CENTER WHERE I HAD BOUGHT MY CAR FROM, THEY TOLD ME THE FEATURE FUNCTIONS ON A SEPARATE BATTERY AND THAT THEY COULD DO NOTHING CRAZY BUT MANUALLY (TEMPORARILY) RECHARGE WHATEVER BATTERY THEY WERE REFERRING TO. THE SERVICE MANAGER ALSO CLUELESSLY TOLD ME TO GIVE IT A FEW HOURS AFTER EACH RIDE UNTIL THE BATTERY RESPONSIBLE FOR THE AUTO START-STOP FUNCTIONALITY RECHARGES ITSELF. ALTHOUGH I FOLLOWED THEIR INSTRUCTION, I GOT ZERO RESULT. TODAY AT THE TIME OF WRITING THIS COMPLAINT, IT IS GETTING CLOSE TO TWO YEARS AFTER MY PURCHASE AND THERE OCCURS ANOTHER ANNOYING BUG: THE MAIN BATTERY KEEPS DYING ON ME EVERY TIME I WANT TO START...
#11352391 |
CAR WILL STOP WHEN IN A LOW GEAR. THE VEHICLE WILL TURN OFF AND HAS TO BE PUT BACK INTO PARK, THEN RESTARTED. ALSO THE VEHICLE IS NOW NOT TURNING COMPLETELY OFF WHEN IN PARK. HAVE HAD TO DISCONNECT THE BATTERY TO TURN CAR OFF.
#11351982 |
WHILE MAKE A RIGHT TURN FROM A CITY STREET INTO MY RESIDENTIAL AREA THE VEHICLE TURNED OFF IN MID TURN.

Other 2019 JEEP CHEROKEE Problem Areas

Power Train 661 complaints Electrical System 324 complaints Unknown Or Other 241 complaints Steering 116 complaints Service Brakes 93 complaints Vehicle Speed Control 77 complaints Air Bags 40 complaints Fuelpropulsion System 37 complaints Electronic Stability Control Esc 27 complaints Forward Collision Avoidance Automatic Emergency Braking 22 complaints Wheels 20 complaints Exterior Lighting 16 complaints Structurebody 15 complaints Engine And Engine Cooling 10 complaints Suspension 9 complaints Visibilitywiper 7 complaints Forward Collision Avoidance Adaptive Cruise Control 6 complaints Seat Belts 6 complaints Lane Departure Blind Spot Detection 5 complaints Service Brakes Hydraulic 5 complaints Forward Collision Avoidance Warnings 4 complaints Parking Brake 3 complaints Power Trainautomatic Transmission 3 complaints Power Traindrivelinedifferential Unit 3 complaints Seats 3 complaints Back Over Prevention 2 complaints Back Over Prevention Rearview System Braking 2 complaints Back Over Prevention Warnings 2 complaints Electrical System12v24v48v Battery 2 complaints Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit 2 complaints Fuel System Gasoline 2 complaints Structurebodyhood 2 complaints Tires 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Back Over Prevention Camera System 1 complaint Electrical System Instrument Clusterpanel 1 complaint Engine And Engine Coolingengineoillubricationfilterscreen 1 complaint Engine And Engine Coolingexhaust System 1 complaint Equipment 1 complaint Equipmentappliancetvradiospeakers 1 complaint Equipmentelectricalinfotainment 1 complaint Exterior Lightinghazard Flashing Warning Lightsswitch 1 complaint Forward Collision Avoidance 1 complaint Forward Collision Avoidance Sensing System Camera 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Lane Departure Assist 1 complaint Lane Departure Warning 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Service Brakes Airdiscrotor 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Structure 1 complaint Structurebodydoor 1 complaint Tirestreadbelt 1 complaint Traction Control System 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilityglass Siderear 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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