NHTSA Complaint #11377016 — 2019 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11377016
Vehicle 2019 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

WHILE DRIVING MY VEHICLE I WAS ON AN OFF RAMP GOING 45MPH WHEN THE ENGINE QUIT WORKING. WITH DIFFICULTY I WAS ABLE TO GET THE VEHICLE TO THE SIDE OF ROAD. WHEN I ATTEMPTED TO START IT. IT TOOK A WHILE TO START UP THE VEHICLE. I CALLED.TO.GET AN APPOINTMENT FOR THE JEEP TO BE SEEN. THE PROBLEM OCCURED EVERY DAY UNTIL IT WAS SEEN AT THE DEALERSHIP. THE VEHICLE HAS 19 K AND OIL.IS CHANGED ON OR.BEFORE RECOMMENDATIONS. THE DEALERSHIP.STATED THAT THE OIL.WAS CHANGED AND WAS.OIL LEVEL IS LOW. THE DEALER STATED IT IS COMMON FOR JEEP WITH 2.4 L ENGINE TO BURN 1 QT OIL EVER 1000 MILES. THIS IS RIDICULOUS. NO VEHICLW DOES THAT. THE WORST PART IS THE OIL LIGHT NEVER.COMES ON. THE DEALER WAS SNEAKY AND.CALLED.WHERE I GET MY OIL.CHANGED TO SEE IF I WAS GETTING MY OIL CHANGED REGULARLY. THERE IS A.WELL.DOCUMENTED PROBLEM WITH THE 2 4 L TIGERSHARK MOTOR.

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