NHTSA Complaint #11372472 — 2019 JEEP CHEROKEE

NHTSA PERSONNEL - I WANT TO REPORT A SERIOUS (SAFETY) PROBLEM WITH OUR 2019 JEEP CHEROKEE. IN THE LAST 2-3 WEEKS, MY WIFE HAS EXPERIENCED A SUDDEN STALLING OF THE CAR WITHOUT ANY WARNING OR NOTIFICATION. THIS IS A SERIOUS PROBLEM SINCE SHE WAS ON THE ROAD ON HER WAY TO TAKE OUR KIDS TO SCHOOL. LUCKILY, NO ONE WAS BEHIND HER AND SHE WAS ABLE TO RESTART THE CAR. TODAY (10/30), I CALLED OUR LOCAL JEEP/DODGE DEALERSHIP TO SCHEDULED AN APPOINTMENT FOR THIS ISSUE. AS I WAS DESCRIBING THIS PROBLEM, THE SERVICE REP TOLD ME TO CHECK THE OIL LEVEL OF THE CHEROKEE DUE TO A KNOWN "OIL CONSUMPTION PROBLEM." SURE ENOUGH, I CHECKED THE OIL LEVEL IN THE CAR AND THERE WAS HARDLY ANY OIL. SOON AFTER, I WENT TO WALMART AND BOUGHT 5 QT OF 0W20 SYNTHETIC OIL. DROVE THE CAR AFTERWARDS AND NO STALLING OCCURRED. PLEASE HELP TO PRESSURE FCA US LLC OR JEEP TO FIX THIS ISSUE RIGHT AWAY VIA RECALL OR REWORK. ENGINES CAN BE REPLACED BUT NOT LIVES - THIS IS A SAFETY PROBLEM!! SINCERELY, [XXX] 2019 JEEP CHEROKEE OWNER (WITH ONLY 14,341 MILES) WICHITA, KS 10/30/2020 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR