2019 JEEP CHEROKEE Engine Problems
433 NHTSA complaints on file
All Engine Complaints — Page 7
MY 2019 JEEP CHEROKEE TRAILHAWK HAS BEEN IN THE SHOP FOR THE SECOND TIME SINCE DEC 14 FOR ELECTRICAL PROBLEMS. ATTACHED IS MY 10/27/19 LETTER TO CHRYSLER DESCRIBING THE PROBLEM. BASICALLY CAR CUTS OFF WITHOUT WARNING WHILE DRIVING (EVEN ON FREEWAY) AND HAVE TO DRIFT TO A STOP AND ATTEMPT TO RESTART CAR SEVERAL TIMES BEFORE IT STARTS UP.
I BOUGHT MY JEEP ON DECEMBER 12, 2018 FROM JT'S JEEP IN LEXINGTON SC. AT ROUGHLY 400 MILES, THE START/STOP SYSTEM LIGHT ILLUMINATED AND DISPLAYED A MESSAGE FOR SERVICE.I PARKED THE JEEP AND SHUT IT OFF, AND RESTARTED. WORKED FINE AFTER THAT. AT ROUGHLY 1,600 MILES, IT DID THE SAME THING AGAIN. SAME PROCEDURE. WENT AWAY. AT 7,500 MILES I TOOK IT IN FOR SERVICE AND THEY CHECKED AND SAID NOTHING WAS WRONG. AT 8000 MILES I WAS MERGING ONTO THE INTERSTATE IN COLUMBIA SC AND STARTED TO ACCELERATE AND IT LOST ALL POWER; POWER STEERING, ACCELERATION, BRAKING, AND DISPLAYED A MESSAGE OF "ELECTRICAL SYSTEM FAULT" I MANAGED TO GET IT OFF THE ROAD AND RESTARTED, DROVE TO GA FINE. I SCHEDULED AN APPOINTMENT WITH THE LOCAL CHRYSLER DEALER HERE IN GA, THEY KEPT IT AN ENTIRE WEEK AND CLAIMED NOTHING WAS WRONG. BUT THAT THEY FIXED A RECALL THAT...
VEHICLE WILL RANDOMLY SHUT OFF WHEN DRIVING. THE CRUISE CONTROL WILL NOT KICK IN WHEN YOU ARE GOING STRAIGHT OR UP A HILL... BUT DON'T WORRY IT WILL KICK IN WHEN YOU ARE GOING DOWN A HILL! THE RADIO WILL DO WHATEVER IT WANTS FROM BLASTING MUSIC TO TURNING YOUR FAVORITE SONG OFF TO LISTEN TO AM RADIO, OR JUST LOCKING YOU OUT ALL TOGETHER . THE DEALERSHIP SAYS "IT IS JUST AN UPDATE" SORRY BUT THIS VEHICLE IS A DEATH TRAP!
2019 JEEP CHEEROKEE ENGINE KEEPS LOSING OIL I ONLY HAVE 6723 MILES ON JEEP IT TOTALLY TURNED OFF ON ME WHILE DRIVING THERE WAS NO INDICATION AT ALL THAT THE JEEP NEEDED OIL IT WAS 5 MONTHS OLD AND HAD TO ADD 3 QUARTS OF OIL TO IT SINCE THEN I HAVE HAD TO ADD AT LEAST A QUART OF OIL EVERY OTHER MONTH THIS SHOULD NOT HAPPEN ON A NEW VEHICLE RIGHT NOW I DO NOT FEEL SAFE DRIVING THE CHEEROKEE BECAUSE YOU DON'T KNOW IF IT WILL TURN OFF SPOKE TO THE DEALER THEY SAID IT SEEMS TO BE AN ISSUE WITH THAT ENGINE BUT THERE IS NO RECALL ON IT OR NOTHING THEY CAN DO SO I SHOULD KEEP OIL IN THE JEEP TO HAVE IF IT HAPPENS AGAIN. THIS IS NOT A ACCEPTABLE ANSWER ESPECIALLY SINCE IT CAN TURN OFF AT ANYTIME WITH OUT WARNING THIS...
I JUST PURCHASED THIS VEHICLE 3 DAYS AGO WITH 17,600 MILES. , I HAVE BEEN EXPERIENCING THE VEHICLE CUT OFF WHEN AT A STOPPED POSITION EVEN IF THE GEARS ARE IN DRIVE. TODAY I ATTEMPTED TO TURN ON THE VEHICLE BUT SHOWED NO SIGN OF POWER, I WAITIED AND TRIED AGAIN. ONCE I GOT THE VEHICLE TO RUN THE CHECK ENGINE LIGHT CAME ON. I DO KNOW THERE WAS A RECALL FOR THIS EXACT SAME ISSUE AND MY VEHICLE SEEMS TO NOT HAVE BEEN REPAIRED.
ENGINE STALLED AS I WAS ACCELERATING WHEN MAKING A TURN. WARNING ON THE DASH SAID THAT THE VEHICLE CANNOT BE SHIFTED WHILE MOVING, BUT I HADN'T TOUCHED THE SHIFTER- IT WAS LOCKED IN DRIVE. THIS IS THE SECOND OCCURRENCE OF THIS TYPE OF ENGINE STALL IN 4 MONTHS. THE FIRST TIME I ONLY HAD 1200 MILES ON THE CAR, THIS TIME 3400 MILES. WHEN ENGINE QUIT I LOST POWER STEERING. ENGINE RESTARTED OK.*DT THE CONSUMER STATED THE MESSAGE ON THE DASHBOARD DISPLAY THAT THE CAR CAN'T SHIFT TO PARK WHILE IT'S MOVING AND ENGINE HAS STALL, HADN'T TOUCHED THE SHIFT LEVER. *TP
STALLING IN THE ENGINE AND KNOCKING INTO THE ENGINE. THERE IS ALSO A STALL UPON ACCELERATION.
WHEN DRIVING MY CAR, THE CAR HESITATES AS I TURN CORNERS, THE CAR SHAKES WHEN YOU START IT UP AND MOST IMPORTANTLY THE CAR CUT OFF WHILE I WAS DRIVING ALONG A BUSY STREET. I WAS IN RUSH HOUR TRAFFIC AND WAS ALMOST REAR ENDED BECAUSE OF IT. THIS SAME ISSUE HAPPENED IN EITHER OCTOBER OR NOVEMBER. I MADE AN APPOINTMENT, I SPOKE TO THE PERSON AT THE DEALERSHIP AND THEY TOLD ME I PROBABLY NEEDED AN OIL CHANGE. I GOOGLED THE VEHICLE AND FOUND THERE WAS A RECALL THAT WOULD CAUSE THE SAME PROBLEMS I WAS HAVING. I PRESENTED TO THE DEALER THEY SAID THEY DIDN'T KNOW ABOUT IT BUT IT WAS SUPPOSEDLY RESOLVED. ALMOST ONE YEAR LATER I'M HAVING THE SAME ISSUE. IT'S DANGEROUS. I SPOKE WITH THE DEALERSHIP AND THEY SAID THE ENGINE WAS DESIGNED TO CUT OFF TO PROTECT THE ENGINE IF THE OIL IS LOW....
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE SHUT OFF AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.
TWICE THIS WEEK MY CAR HAS SUDDENLY DIED WHILE DRIVING IT AND WOULD NOT START BACK UP, BATTERY LIGHT COMES ON. I HAVE HAD TO WAIT BEFORE TRYING TO START AGAIN AND GOT IT STARTED BY PUSHING THE GAS DOWN WHILE TURNING THE KEY. LUCKILY I HAVE BEEN ON MY DIRT DRIVEWAY BOTH TIMES. I'D BE TERRIFIED IF THIS HAPPENED ON A BUSY HIGHWAY, I'M GETTING MORE AND MORE DISAPPOINTED WITH THIS VEHICLE.
MY JEEP ISN'T EVEN A YEAR OLD, AND MY JEEP HAS FAILED FIVE OIL ASSUMPTION TESTS. I GO BACK TO THE DEALER EVERY 1,000 MILES AND IT BURNS TWO AND A HALF QUARTZ OF OIL WITHIN 1,000 MILES! IT DOESN'T LEAK, IT BURNS.
THIS IS THE 2ND TIME THE 2019 JEEP CHEROKEE COMPLETELY LOST POWER AND SHUT OFF WHILE DRIVING. ALL WARNING DASH LIGHTS CAME ON AFTER PULLING OFF THE ROAD PUT IN PARK AND RESTART. WARNING SAYS TRAN NEED SVC. ACC/FCW LIMITED FUNCTIONALITY. FRONTEND AND REAR COLLISION DISABLED. THE SHIFTER IS LOUD AND CLUNKY WHEN PUTTING IN GEAR. DEALERSHIP SAID WHEN IT HAPPENED 3MONTHS AGO THERE WAS NOTHING THEY COULD FIND WRONG. PLEASE HELP B4 IT SHUTS OFF AND SOMEONE GETS HURT. THANK YOU
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT HESITATED, SPUTTERED, AND DID NOT ACCELERATE SEVERAL TIMES. THE VEHICLE WAS VERY HOT ON THE DRIVER'S SIDE BY THE CONTACT'S FEET. BAXTER CHRYSLER DODGE JEEP RAM LINCOLN (6601 TELLURIDE DR, LINCOLN, NE 68521, (402) 817-7449) ADVISED THE CONTACT TO DROP OFF THE VEHICLE AND PICK UP A LOANER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,348.
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE...
THIS HAS HAPPENED ON TWO OCCASIONS ONCE ON THE HIGHWAY IN TRAFFIC AND YESTERDAY 8/28/19. BOTH TIMES WHILE THE CAR WAS IN DRIVE SITTING IN TRAFFIC THE CAR WOULD STOP AND THE PARKING BRAKE WILL ENGAGE AND AFTER FOLLOWING THE INSTRUCTIONS ON THE DASH THE BRAKE WILL NOT CUT OFF. BOTH TIMES I HAD TO PUT MY CAR IN PARK IN THE MIDDLE OF TRAFFIC TO TURN IT COMPLETELY OFF AND RESTART IT. I BOUGHT THIS CAR LAST OCTOBER 12TH, THIS HAS BEEN A KNOWN ISSUE WITH CHRYSLER PER YOUR SITE SINCE OCTOBER 19TH OF LAST YEAR. IT STATES CHRYSLER WAS SUPPOSED TO REACH OUT TO PURCHASERS REGARDING THIS ISSUE AND NOW ALMOST A YEAR LATER I HAVE HEARD NOTHING. IT'S COMPLETELY UNACCEPTABLE AND I RISK MY LIFE EVERYDAY I STEP FOOT IN THIS CAR.
THE ENGINE WOULD COMPLETE SHUT OFF WHILE IN MOTION AND REQUIRE ME TO FULLY REMOVE THE KEY AND RESTART THE VEHICLE IN ORDER TO GET TO A SAFE LOCATION. HAPPENED MULTIPLE TIMES AND THE DEALERSHIP SERVICE CENTER CAN'T FIND THE PROBLEM WITH IT.
TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.
VEHICLE HAS HAD TWO EPISODES OF SHUTTING DOWN WHILE DRIVING. I HAD NO BRAKES OR STEERING AND NEARLY WENT THROUGH A STOP SIGN IN TO TRAFFIC.I COULD NOT FIND THE REPAIR BILL FOR THE FIRST EPISODE. CAR HAD TO BE TOWED ONCE. THE OTHER TIME I WAS ABLE TO GET IT RESTARTED. ENGINE IDLES ROUGH, LURCHES FORWARD WHEN TAKING FOOT OFF THE BRAKE, AND OCCASIONALLY HAS LOUD ENGINE NOISE WHEN IDLING. WHEN ACCLERATING IN THIS VEHICLE IT RATTLES. VEHICLE SPEEDS UP WHEN GOING DOWN HILLS WITH CRUISE CONTROL AND THEN ENGINE HAS A HIGH REVING SOUND TO THE POINT IT SOUNDS LIKE ITS IN NEUTRAL OR IS GOING TO EXPLODE. ALSO HAD ISSUES WITH THE STOP START LIGHT COMING ON AS MALFUNCTIONING AND THE ENGINE LIGHT. *DT
"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.
2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL...
I WAS DRIVING DOWN THE HIGHWAY AS I WAS MAKING A LEFT TURN ACROSS TRAFFIC AT INTERSECTION THE VEHICLE SHUT OFF WITHOUT WARNING THEREFORE TRAFFIC IN ALL DIRECTIONS WAS COMING AT ME DUE TO NO SIGN THAT THE VEHICLE WAS GOING TO STOP UNEXPECTDLY.
THE ENGINE SHUTS OFF WITHOUT WARNING WHEN OIL LEVEL RUNS LOW. HOWEVER, THERE IS NO INDICATOR SHOWING OI LEVEL IS LOW. CAR WAS DRIVEN JUST 3500 MILES FROM DATE OF PURCHASE AND ENGINE HAS A CONFIRMED OIL CONSUMPTION ISSUE. THIS OIL CONSUMPTION ISSUE IS A KNOWN DEFECT AND ENGINE IS DESIGNED TO SHUT OFF AUTOMATICALLY WITHOUT WARNING WHILE THE CAR IS IN MOTION!
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP (LOCATED AT 1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718) 979-0934) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ON THE FIRST VISIT. THE SECOND TIME THE VEHICLE WAS BROUGHT IN THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE OIL PUMP, BUT NO REPAIRS WERE MADE. ON THE THIRD VISIT, THE OIL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. ON THE FOURTH VISIT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
WHEN SLOWING TO A STOP, MY CAR'S ENGINE SHUT OFF AND THE CAR DISPLAYED THE BATTERY WARNING LIGHT. I WAS ABLE TO RESTART THE CAR WITHOUT ISSUE AFTER A FEW SECONDS.
CAR TURNED OFF WHILE DRIVING DUE TO LOW OIL PRESSURE. THE VEHICLE WAS ONLY4,000 MILES INTO THE OIL CHANGE. NO WARNING THE CAR WAS TURNING OFF, AND I WAS IN THE MIDDLE OF A VERY BUSY ROAD WHEN IT TURNED OFF. THIS DESIGN IS A FLAW AND ONE THAT WILL CAUSE SERIOUS ACCIDENTS.
THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVERSE IN PARK. THE SAME HAS HAPPENED IN DRIVE. THE AUTO ENGINE SHUT OFF DOESN'T WORK PROPERLY AS THE COMPUTER GETS CONFUSED AS TO WHICH GEAR IT IS IN WHEN IT STARTS UP. THE RADIO LIKES TO TURN ITSELF ONCE IN A WHILE SO I'D SAY THATS MECHANICAL ALTHOUGH THE LEAST OF MY WORRIES. I RECENTLY EXPERIENCED PARKING IN MY FRONT YARD .. THE "D" STARTS BLINKING IN DRIVE AND THE VEHICLE STARTS INDEFINITE REVERSING...... THIS SUV ALSO HAS BAD FUEL EFFICIENCY GETTING 12 MILE PER GALLON ON FREEWAY AND ROAD. NOT SAFE.
THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVERSE IN PARK. THE SAME HAS HAPPENED IN DRIVE. THE AUTO ENGINE SHUT OFF DOESN'T WORK PROPERLY AS THE COMPUTER GETS CONFUSED AS TO WHICH GEAR IT IS IN WHEN IT STARTS UP. THE RADIO LIKES TO TURN ITSELF ONCE IN A WHILE SO I'D SAY THATS MECHANICAL ALTHOUGH THE LEAST OF MY WORRIES. I RECENTLY EXPERIENCED PARKING IN MY FRONT YARD .. THE "D" STARTS BLINKING IN DRIVE AND THE VEHICLE STARTS INDEFINITE REVERSING...... THIS SUV ALSO HAS BAD FUEL EFFICIENCY GETTING 12 MILE PER GALLON ON FREEWAY AND ROAD. NOT SAFE.
IN MOTION. PROBLEM WITH VEHICLE, ANY SPEED, ESPECIALLY CRUISE CONTROL ON. SPEED SET AT [EX) 25 MPH, TRAVELING DECLINE JEEP DOWNSHIFTS FROM 6TH. GEAR TO 3RD. GEAR. RPM JUMPS TO 4200 FROM 1500 RPM. ENGINE STARTS RACING AS TURBO KICKS IN. TRANSMISSION UP SHIFTS TO HIGHER GEARS. RPM STAYS HIGH, VEHICLE DOUBLES ITS SPEED. OCCURS ANY SPEED. ANY HILL. ON INTERSTATE WITH GRADES. NO MATTER WHAT ROADWAY OR SURFACE. DID THIS THE FIRST DAY WE BOUGHT IT. MY WIFE DIDN'T TELL ME IT CONTINUED. I FOUND STILL OCCURRED WHEN I TOOK FOR 3000 MILE SERVICE. SHE SAID SHE JUST AVOIDED CRUISE CONTROL. IT WILL DO THIS ON A GRADE ALSO IF CRUISE IS OFF. LONGER GRADES. AT THE 3000 MILE SERVICE I INFORMED DEALER DUTCH MILLER AND CALLED FCA JEEP I REGISTERED A CASE #.THAT DAY IN JUNE. DEALERSHIP DIDN'T FOLLOW THROUGH WITH JEEP, OR VISA VERSA. JEEP COULDN'T REACH...
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO WORLD JEEP (681 STREWSBURY AVE, STREWSBURY, NJ) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE BATTERY ELECTRICAL CABLE. THE CABLE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
VEHICLE HESITATES WHEN ACCELERATING, CAUSING A LAG IN MOTION. HAVE HAD ISSUES WHERE LACK OF ACCELERATION HAS PLACED MY WIFE AND I INTO A DANGEROUS SITUATION OF BEING IN AN ACCIDENT, LIKE WHEN TRYING TO MERGE IN TRAFFIC. THIS HAS BEEN HAPPENING SINCE MY WIFE BOUGHT THE VEHICLE IN NOVEMBER, 2018. TOOK IN TO THE JEEP DEALER IN COLORADO SPRINGS AND WAS TOLD THAT NOTHING COULD BE DONE UNTIL JEEP DECIDES TO ISSUE A SOFTWARE UPDATE. HAVE SEEN SIMILAR COMPLAINTS (HUNDREDS OF THEM) POSTED ON NHTSA AND CARCOMPLAINTS.COM . CHRYSLER/JEEP NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS INJURED OR KILLED.
BRAND NEW JEEP RAIL HAWK 34 MILES AT TIME OF PURCHASE 410 MILES KNOCK SENSOR AND CHECK ENGINE 1812 MILES ETC AND MAP SENSOR 2325 MILES ETC THE LAST TWO TIMES LOST ALL THROTTLE AND NO POWER GOING UP VAIL PASS IN CO. ALMOST REAR ENDED BY A SEMI AND HAD TO PULL OVER ON THE SHOULDER, LIMP MODE.
ENGINE STALLS INTERMITTENTLY WHILE IN MOTION TURNING LEFT AND INTERMITTENT DELAY BETWEEN PUSHING THE GAS PEDAL AND HAVING ACCELERATION START WHEN TRAVELING AT MODERATE SPEED. ENGINE ALREADY REPLACED UNDER WARRANTY WITH THE SAME SYMPTOMS OCCURRING. ENGINE REPLACED AT 5K MILES, SYMPTOMS REPEATING AT 8K MILES. *DT*JB
MY VEHICLE STALLS UPON ACCELERATION Z I'VE BEEN TOLD IT WAS BAD GAS AS WELL AS NEEDING AN OIL CHANGE, BUT THE PROBLEM CONTINUES. *BF CONSUMER STATED MY CURRENT MILEAGE IS RIGHT AT 15,000. I FIRST NOTICED THE STALL ISSUE SHORTLY AFTER PURCHASING THE VEHICLE IN JULY OF 2018. I RECEIVED A NOTICE OF A RECALL THAT COULD CAUSE THE VEHICLE TO STALL. IT REQUIRED REPROGRAMMING AND THAT WAS DONE IN OCTOBER. I HAVE NOTICED THE STALLING AT VARIOUS TIMES SINCE THEN. MY LAST OIL CHANGE WAS IN APRIL AT JUST UNDER 10,000. I GO BY THE OIL LIFE INDICATOR ON MY INSTRUMENT PANEL AND I HAD IT CHANGED WHEN I HAD ABOUT 15% LEFT ON MY OIL LIFE. THERE IS NOT CHIME OR WARNING THAT POPS UP WHEN THE STALL HAPPENS. I AM USUALLY ACCELERATING AFTER HAVING TO SLOW DOWN OR STOP. THE RPMS REDLINE, BUT THE VEHICLE FEELS...
VEHICLE WITH 23 K MILES WITH OIL CONSUMPTION AND COOLANT PROBLEMS, WITH NO INDICATOR WARNING OF LOW OIL OR COOLANT LEVEL. THIS VEHICLE COULD SHUT OFF WITH NO WARNING, WHICH COULD CAUSE AN ACCIDENT. THIS IS A BRAND NEW VEHICLE THAT NOW WILL HAVE TO GO THROUGH OIL CONSUMPTION PROGRAM. ACCORDING TO NUMEROUS ONLINE COMPLAINTS, THIS ISSUE HAS BEEN ONGOING. THIS COULD BE A POTENTIALLY HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND/OR RECALLED IMMEDIATELY.
I NOTICED A LAG IN A INCREASE IN SPEED & STALLING IN THE ENGINE WHEN THE VEHICLE IS IN OPERATION.
SLOWED DOWN BEFORE AN INTERSECTION AND WHEN I ACCELERATED, THE ENGINE QUIT AND I LOST POWER STEERING IN THE MIDDLE OF THE INTERSECTION. HAVE HAD THE CAR FOR ONLY ONE MONTH, 1200 MILES ON IT. THIS IS A DANGEROUS SITUATION.
THIS VEHICLE IS USING 4 QT OF OIL FOR EVER 3800 MILES TRAVELED. IT HAS A CAPACITY OF 5.5 QTS. THE OIL WARNING LIGHT DOES NOT COME ON WHEN THE OIL IS LOW. MY EXPERIENCE WITH THIS IS WHEN I WAS MAKING A HARD LEFT TURN THE CAR SHUT OFF WHILE DRIVING ON A BUSY 3 LANE ROADWAY. WHEN THIS HAPPENS, ALL THE WARNING LIGHTS BLINK SUCH AS OIL, BATTERY, TRANSMISSION. I HAD TO PUT THE VEHICLE IN PARK AND RESTART THE ENGINE. THE CAR WAS BRAND NEW. ONLY 3800 MILES ON IT. WHEN I CALLED THE DEALER THEY SAID TO CHECK THE OIL. IT WAS 4 QTS LOW. THIS HAS HAPPENED AGAIN JUST RECENTLY AT 19990 MILES ON THE VEHICLE.
MY 2019 IS ABOUT TO HAVE IT'S 3RD OIL CHANGE, APPARENTLY IT'S SUPPOSED TO GO EVERY 3,000 MILES TO GET AN OIL CHANGE. WHEN I CALLED THE DEALERSHIP THE GUY THAT'S IN SERVICES DIDN'T CARE OF MY CONCERN REGARDING THE CHEROKEE TURNING OFF WHILE DRIVING DURING TRAFFIC ESPECIALLY IN THE FREEWAYS, ALL HE KEPT SAYING YUP YUP YUP. HE KEPT TELLING ME HE HAS A PAPER STATING THAT JEEP CHEROKEES NEW MODELS ARE BUILT LIKE THAT NOW. ALL HE OFFERED WAS TO DO AN OIL CONSUMPTION TEST WHICH I HAVE TO MAKE AN APPT FOR AND GO EVERY 1,000 MILES TO GET IT READ. I MENTIONED THAT THE COMPASS HAS THE SAME TYPE ENGINE, HOWEVER, WITH THE COMPASS I WOULD GO 5,000 MILES OR MORE. I CANNOT CONTINUE TO PAY FOR A CAR THAT PUTS ME AND MY FAMILY AT RISK FOR ACCIDENT. MY CAR TURNS OFF COMPLETELY ALL THE...
EVERYTHING DOWN TO THE ENGINE HAS BEEN REPLACED AND STILL HAVING PROBLEMS WITH THE IDLE BEING HIGH SITTING OR MOVING, USUALLY A VERY QUITE VEHICLE IS NOW LOUD, SMELLS LIKE GAS IS LEAKING, AUTO SHUT OFF WORKS SOMETIMES, THE UNLOCK BUTTON ON THE HANDLE MOST TIMES WON'T UNLOCK, WHEN THERE'S NO ONE IN THE JEEP AND THE BUTTON IS PUSHED ON THE HANDLE IT SAYS TO PUSH BREAK TO START THE VEHICLE WHILE STILL TRYING TO UNLOCK THE DOORS AND OUTSIDE OF THE VEHICLE, HESITATES TO TAKE OFF AT TIMES WHILE PULLING OUT FROM A STOP SIGN OR TO PASS SOMEONE
I PURCHASED A 2019 JEEP CHEROKEE AND IN LESS THAN 3,000 MILES THE CAR BROKE DOWN. IT GAVE NO INDICATION, JUST COMPLETELY SHUT OFF WHILE I WAS DRIVING IN THE MIDDLE LANE OF A FAST-PACED HIGHWAY AND ALMOST KILLED ME. THE DEALERSHIP TOLD ME IT WAS LOW ON OIL AND THEY ASSUMED SINCE THE CAR WAS SO NEW THEN MAYBE IT HADN'T BEEN PROPERLY FILLED. AS THE VEHICLE APPROACHED 6,000 MILES, THE ISSUE OCCURRED AGAIN AND THE CAR WAS STALLED IN THE LEFT LANE OF A SMALL ROAD, BLOCKING TRAFFIC. NOW THEY TELL ME THAT THERE WAS A DEFECT WITH THE ENGINE AND THAT IT IS BURNING TOO HOT AND, THEREFORE CONSUMING THE OIL AT A FAST RATE. I CAN'T TELL YOU HOW SHELL SHOCKED I WAS TO HAVE MY BRAND NEW JEEP VEHICLE STALL TWICE ON ME IN THE MIDDLE OF TRAFFIC AND HAD NO IDEA HOW DANGEROUS THE...
ON 6/8/2019, I PULLED THROUGH MY GATE, LEFT THE VEHICLE IN PARK TO CLOSE THE GATE WHICH TAKES A FEW SECONDS. MY VEHICLE COMPLETELY SHUT DOWN. RESTARTED, AC WAS OFF, AUDIO ALSO OFF. DROVE FOR ABOUT 35 MILES, MADE 2 STOPS, ALL OK. NEXT LEG OF TRIP APPROX 20 MILES, COMING INTO ANOTHER TOWN AND APPROACHING TRAFFIC LIGHT. AT THE LIGHT AS I STOPPED, THE VEHICLE AGAIN SHUT DOWN IN DRIVE AT THE STOP LIGHT IN CONSIDERABLE AMOUNT OF TRAFFIC. THIS WAS NOT THE AUTO STOP/START, IT SHUT DOWN AGAIN. HAD TO PUT IN PARK, IT DID RESTART, AND AGAIN, AC OFF, AUDIO OFF. PROCEEDED TO MY NEXT STOP WHERE THE VEHICLE TRIED TO SHUT DOWN AS I PULLED INTO PARKING SPOT, I WAS ABLE TO COMPLETE PARKING. UPON RETURNING TO THE VEHICLE, IT STARTED, BUT NOW HAVE BACK UP CAMERA FAILURE WHICH HAS NOT WORKED SINCE THAT EPISODE. THIS...
VEHICLE RANDOMLY STALLED WHILE DRIVING. HAD OIL CHANGED BY DEALER VERY RECENTLY. UNKNOWN CAUSE. BASED ON RECALLS FOR RELATED VEHICLES, POSSIBLY CAUSED BY FAULTY TRANSMISSION OR ELECTRICAL SYSTEM. OCCURRED AFTER STOPPING AT A STOP SIGN, AND THEN ACCELERATING UP TO 45 MPH ON A BUSY ROAD. SHORTLY AFTER ACCELERATING, THE TOUCHSCREEN WENT OUT, THE VEHICLE STALLED, AND THE BATTERY LIGHT CAME ON. WAS LUCKILY ABLE TO PULL OFF ON A SMALL AREA AT THE SIDE OF THE ROAD TO LET OTHER CARS PASS. WAS ONLY ABLE TO GET GOING AGAIN AFTER TURNING OFF THE ENGINE AND RESTARTING IT.
JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.
AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL...
WHILE OPERATING MY 2019 JEEP CHEROKEE THE VEHICLE HAS STALLED WHILE IN MOTION ON 3 OCCURRENCES. EACH TIME IT STALLED THE VEHICLE WAS UNABLE TO BE RESTARTED. IT HAS HAD TO BE PUSHED OUT OF TRAFFIC TO A SAFER LOCATION AND THEN TAKEN BACK TO THE DEALERSHIP. MULTIPLE REPAIRS HAVE BEEN MADE BY THE DEALERSHIP TO THE FUEL SYSTEM WITH AN ASSURANCE THAT THE PROBLEM IS RESOLVED. THE PROBLEM IS STILL ON GOING. THIS IS A SERIOUS SAFETY ISSUE THAT OCCURS WITHOUT WARNING IN A MOVING OR ACCELERATING VEHICLE AND WILL RESULT IN AN ACCIDENT. MY FAMILY DOES NOT FEEL SAFE IN THIS VEHICLE. THE VEHICLE IS < 60 DAYS OLD AND < 3000 MILES.
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR...
AT ABOUT 1200 MILES, DASHBOARD LIT UP, CAR STALLED AND NEEDED TO BE TOWED. DEALER CHANGED BATTERY. BRINGING HOME FORM DEALER, HAPPENED AGAIN. DEALER HAD IT TWO WEEKS. PICKED IT UP AND AT 1600 MILES, HAPPENED AGAIN. DEALER HAD IT THREE WEEKS AND CHANGED OUT COMPUTER. PICKED IT UP AND NEXT MORNING DASHBOARD LIT UP. STOPPED CAR BEFORE IT COULD STALL, AND HAD IT TOWED TO DEALER. AFTER TWO WEEKS I PICKED IT UP. I DON'T WANT TO DRIVE IT. 4 TIMES IN FOR THE SAME ISSUE, AND OVER 45 DAYS IN THE DEALER. DASHBOARD WARNING LIGHTS: AIRBAG, BRAKING, PARK ASSIST, ELECTRONIC STABILITY, BATTERY, LANE WARNING, ETC. IF THERE ARE WARNING LIGHTS ON THE DASH, IT LIT UP LIKE A CHRISTMAS TREE. ALL ISSUED HAPPENED WHILE THE AUTO WAS IN MOTION
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION AND THEN LUNGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,250.
TRANSMISSION JERKS FROM 1ST TO 3RD GEAR, GIVES YOU WIPE LASH,
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