2019 JEEP CHEROKEE Engine Problems

433 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

All Engine Complaints — Page 8

#11196847 |
CAR STALLING WHILE DRIVING
#11193855 |
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO...
#11193679 |
MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN...
#11193185 |
ISSUE STARTED AT 3,500 MILES. WHEN MAKING A RIGHT OR LEFT TURN A CHIME WOULD GO OFF AND THE BATTERY OR ENGINE LIGHT WOULD COME ON, THE D FOR DRIVE WOULD FLASH ON THE CONSOLE, AND VEHICLE WAS BASICALLY STALLED. TRYING TO ACCELERATE DID NOTHING. HAD TO TURN CAR OFF AND BACK ON. DEALERSHIP SAID IT WAS LOW ON OIL AND CAR WENT INTO SELF-PRESERVATION MODE. HAPPENED TWO MORE TIMES BEFORE I HIT 7,500 MILES. DEALER KEPT ADDING OIL EACH TIME. WAS TOLD THIS ENGINE HAD A HARDER THAN NORMAL BREAK IN PERIOD UP TO 7,500 MILES. WAS TOLD TO COME BACK FOR OIL CHANGE IN ANOTHER 5,000 MILES. OIL WAS CHECKED AT 1,000 AND 2,000 MILES AND WAS NOT LOW. AT 4,100 MILES THE ISSUE STARTED AGAIN AND HAPPENED THREE TIMES DRIVING TO WORK AND THEN ONCE GOING TO THE DEALER. THE JEEP IS BACK AT THE DEALERSHIP.
#11192726 |
CAR RADIO/COMPUTER TURNS OFF SEVERAL TIMES WHILE DRIVING, WON'T RECONNECT TO CARPLAY (WHICH HAS NAVIGATION) UNTIL YOU STOP THE VEHICLE AND RESTART THE ENGINE, CAR DOES NOT REGISTER FOB ACTION (UNLOCK, RESTART, OPEN TAILGATE, ALARM) AND THE BATTERIES WERE GOOD AND THE CAR DIDN'T GIVE ALERT THAT NO FOB WAS DETECTED. ONCE I FINALLY GOT IN THE CAR, THE ENGINE WOULDN'T START.
#11192768 |
FOR THE THIRD TIME, THE VEHICLE HAS LOST POWER AT HIGHWAY SPEED. IT STARTS COASTING AND THE MOTOR RUNS BUT DEPRESSING THE GAS PEDAL HAS NO EFFECT. THE LAST TIME IT HAPPENED, WE WERE ON A CURVING MOUNTAIN ROAD AND ALMOST GOT RUN OVER BY AN 18 WHEELER. THIRD TIME THIS HAS HAPPENED AND THE DEALER HAS NOT BEEN ABLE TO FIX. THIS HAS TO STOP, BRAND NEW CAR STALLING AT HIGHWAY SPEEDS. EACH TIME WE WERE AT HIGHWAY SPEEDS. MULTIPLE LIGHTS COME ON THE DASHBOARD, SEE ATTACHED PHOTO.
#11191195 |
RIGHT AFTER LEASES THE NEW CAR , DRIVE DOWN TO HIGHWAY ENGINE LIGHT ON STARING WHEEL NOT MOVING , STOP THE CAR SIDE OF HIGHWAY, TOW THE CAR TO OTHER JEEP DEALER ,DAY AFTER THEY CALLED ITS WORKING BUT DIDN'T KNOW WHAT IS PROBLEM. TALK TO ORIGINAL DEALERS TO ASK CHANGE OTHER NEW ONE BUT THEY DINED.
#11190668 |
THE VEHICLE'S ELECTRICAL SYSTEM DOES NOT WORK PROPERLY. THE UCONNECT SCREEN FADES IN AND OUT TO TOTAL BLACKNESS. YOU CANNOT READ ANYTHING. THERE IS NO WAY TO CHANGE ANY OF THE SETTINGS. I HAD TO TURN THE CAR OFF, START IT AGAIN TO GET THE SCREEN TO COME ON. IT IS DANGEROUS WHEN YOU ARE DRIVING AND HAVE TO GUESS WHAT IS HAPPENING ON THE SCREEN. THE RADIO DOES NOT WORK RIGHT. I START THE CAR AND IT EITHER COMES ON FULL BLAST VOLUME, AND THEN FADES OUT TO NO SOUND, OR IT JUST HAS NO SOUND AT ALL. I FOLLOWED THE OWNER'S MANUAL TO RESET THE UCONNECT SYSTEM USING THE UCONNECT MENU RESET BUTTON. THAT DID ABSOLUTELY NOTHING! I CANNOT TRUST THE CAR OR THE SCREEN IN THE UCONNECT SYSTEM. THE SECOND ISSUE AND IT IS A BIG ONE! THE CAR STALLS WHEN YOU STEP ON THE ACCELERATOR! I...
#11190599 |
2019 JEEP CHEROKEE LATITUDE 2.4 LITER 4CYL ENGINE SHUTS OFF WHILE DRIVING. IT HAS STALLED ONCE AND SHUT OFF TWICE. AUGUST 31, 2018 THE ENGINE SHUT OFF FOR THE FIRST TIME WHILE DRIVING. I REPORTED IT TO THE DEALER. NOVEMBER 2018 - JEEP ISSUES A RECALL - JEEP CHEROKEE VEHICLES EQUIPPED WITH 2.4L ENGINES. IMPROPER TRANSMISSION CALIBRATION MAY RESULT IN A STALL. CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RE-FLASH THE TRANSMISSION CONTROLLER WITH A NEW CALIBRATION, FREE OF CHARGE. THE RECALL BEGAN NOVEMBER 2, 2018. THE DEALER FIXED THIS LAST NOVEMBER 2018. YESTERDAY THE JEEP STALLED AND TODAY MARCH 21, 2019 THE ENGINE SHUT OFF WHILE DRIVING. I DROVE IT DIRECTLY TO THE DEALER TODAY. I WAS RATTLED. EACH TIME THIS HAS HAPPEN I HAVE BEEN FORTUNATE DRIVING SLOW AND IN RESIDENTIAL OR REMOTE AREAS. OTHERS HAVE NOT. THERE ARE HUNDREDS OF COMPLAINTS ONLINE. THIS IS A SERIOUS SAFETY...
#11190172 |
WHEN IN MOTION OR PARKED, TURNING ON MY HEATER, MY SCREEN SHOWS ENGINE OVER HEATING. I'VE CHECKED COOLANT AND OIL LEVELS AND ARE WELL OVER HALF FULL. . MY CAR IS LESS THAN 3 MONTHS OLD, SO THIS ISSUE SHOULD NOT BE HAPPENING. I'VE SEARCHED THE INTERNET AND IT SEEMS TO BE A REOCCURRING PROBLEM WITH JEEP CHEROKEES.
#11190210 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE INSTRUMENT PANEL INDICATORS FLASHED AS THE CONTACT DROVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS STARTED, BUT THEN SHUT OFF AND FAILED TO RESTART. THE CONTACT CALLED THE MANUFACTURER AND HAD THE VEHICLE TOWED TO FAIRFIELD CHRYSLER DODGE JEEP RAM (1409 MONTOUR BLVD, DANVILLE, PA 17821, (570) 275-3300). THE DEALER DIAGNOSED THAT THE ABS UNIT NEEDED TO BE REPLACED. AFTER TWO WEEKS, THE CONTACT DROVE THE VEHICLE AND IT STALLED TWO MILES LATER. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND BARELY MADE IT HOME. THE VEHICLE WAS TOWED AGAIN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE WIRE. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE CONTACT WANTS TO RETURN THE...
#11187201 |
THE CAR WILL STALL IN THE MIDDLE OF ROAD WITH NO WARNING. IT HAPPENS MOST OFTEN WHEN GOING UP A SLIGHT HILL AND MAKING A LEFT HAND TURN. DEALER SAYS IT IS LOW ON OIL PRESSURE(THE CAR IS 5 MONTHS OLD AND THEY SAY IT WAS 2.5 QUARTS LOW ON OIL!!) AND A SAFETY SWITCH SHUTS DOWN THE ENGINE IN THE MIDDLE OF ROAD/TRAFFIC!! I CALL THIS "SAFETY FEATURE" TO PROTECT THE ENGINE A"DANGER SWITCH" THAT ENDANGERS TRAFFIC. I BELIEVE THIS IS A MAJOR SAFETY ISSUE FOR ALL TRAFFIC BECAUSE THESE JEEPS ARE STALLING IN THE MIDDLE OF TRAFFIC. I HAVE A 45 SECOND VIDEO THAT SHOWS THE STALL. PLEASE HELP GET THIS PROBLEM SOLVED!! *DT*JB
#11184829 | Fire
ALLSTATE CLAIM ,THE OWNER [XXX] REPORTS THAT ,SUNDAY OR MONDAY LAST DROVE 2-24-19 2-26-19 TUESDAY MORNING THE HOME LOST POWER,THE VEHICLE WAS PARKED IN FRONT OF THE INSURED HOME. TUESDAY NIGHT 8:30PM SAW A GLOW, UNDER THE VEHICLE, WENT OUT AND CAR WAS ON FIRE, FIRE DEPT 15-20 MINUTES TO GET THERE DUE TO SNOW , FIRE DEPT THERE 2-3 HRS, SOMETIME AFTER 12PM A TREE FELL ONTO THE VEHICLE, THE EXTENT OF THE FIRE IS SEVERE, ENGINE COMPARTMENT , PASSENGER AND CARGO , ALMOST ALL COMBUSTIBLE MATERIAL IS BURNED UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#11184562 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING LOW SPEEDS, THE ENGINE STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AFTER NUMEROUS ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED AN APPOINTMENT WITH METRO CHRYSLER DODGE JEEP RAM (650 MEMORIAL DR C, CHICOPEE, MA 01020, (413) 783-9911) FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THEY WOULD CHECK THE OIL CONSUMPTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,500.
#11184029 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS MAKING TURNS OR IDLING AT STOP SIGNS, IT LOST POWER AND STALLED. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE AND THERE WAS AN ABNORMAL KNOCKING NOISE EMERGING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO 1-5 CHRYSLER JEEP DODGE RAM (1560 NW STATE AVE, CHEHALIS, WA 98532, (360) 748-1717) TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED VIA CERTIFIED MAIL, BUT THERE WAS NO RESPONSE. THE FAILURE MILEAGE WAS 11,131.
#11182316 |
PURCHASED USED WITH 5K MILES, 40% OIL LEVEL BASED ON INFO CENTER. AFTER TWO MONTHS AND THE OIL LEVEL AT 10% THE CAR WOULD SHUT OFF RANDOMLY WHEN TURNING, MILES AT AROUND 7K. OCCURRED 2-3 TIMES, TOOK TO JIFFY LUBE AND AFTER OIL CHANGE DID NOT OCCUR UNTIL HIT 10,500 MILES AND OIL LEVEL AT 50% BASED ON INFO CENTER, ENGINE WOULD SHUT OFF WHEN TURNING IN MOTION, OCCURRED AGAIN MULTIPLE TIMES. TOOK TO JEEP DEALERSHIP AND EXPLAINED THE ISSUE. THEY ADVISED ME THE ENGINE COULD BE REPLACED BUT FIRST I NEED TO CHANGE THE OIL WITH JEEP AND RETURN 1K MILES LATER AFTER OIL CHANGE. SO FAR AT 10,800 MILES NO PROBLEM BUT THE JEEP SERVICE ADVISER SAID THAT IF IT HAS OCCURRED MULTIPLE TIMES THE ENGINE MORE THAN LIKELY WILL BE SWAPPED OUT. THIS SHOULD BE A NATIONWIDE RECALL FOR THIS ENGINE, CAN YOU IMAGINE THE ENGINE STALLING...
#11181455 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 35 MPH AND MAKING TURNS, A CHIME SOUNDED AND THE OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE WHILE IN TRAFFIC AND IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SOUTH COUNTY DODGE CHRYSLER JEEP RAM (LOCATED AT 7127 S LINDBERGH BLVD, ST LOUIS, MO 63125, (314) 487-1010) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS THREE QUARTS LOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER EVERY EIGHT HUNDRED MILES. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
#11181158 |
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE CONTACT HAD TO WAIT AT LEAST 10 TO 12 SECONDS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO COUNTRY CHRYSLER DODGE JEEP RAM (2158 BALTIMORE PIKE, OXFORD, PA 19363) WHERE IT WAS DETERMINED THAT THE FAILURE OCCURRED WHEN THE OIL LEVEL BECAME LOW. THE CONTACT TRADED IN THE VEHICLE. THE FAILURE MILEAGE WAS 4,400. THE VIN WAS UNAVAILABLE.
#11180908 |
CHECK ENGINE LIGHT CAME ON AND IT STARTED STALLING AND WON'T GO SPEED OVER 20 MILES JEEP WAS BRAND NEW WITH ABOUT 45 MILES ON THE ODOMETER.DEALERSHIP TRIED FIXING SOMETHING TO DO WITH STORED DTC-PO6ODD ENGINE OIL PRESSURE STUCK.ON RETURN DID THE SAME THING.NOW GOING BACK TO THE DEALER.BOTH TIMES JEEP WAS ON 59 SOUTH FWY.POTENTIALLY A DANGEROUS SITUATION.
#11180934 |
I'VE ONLY HAD THIS VEHICLE 2 MONTHS.....CAME TO A STOP AT A TRAFFIC LIGHT, WHEN TO TAKE OFF THE VEHICLE DIED. WOULD NOT RESTART, COULD NOT GET THE VEHICLE OUT OF DRIVE, FINALLY GET IT OUT OF DRIVE, VEHICLE STILL WON'T RESTART. FINALLY RESTARTS, THEN DIES AGAIN, RESTART, DIES AGAIN, FINALLY GET IT TO START START/STOP LIGHT IS ON FOR SERVICE. TURN START/STOP OFF, DRIVE TO SAFE PLACE, TURN VEHICLE OFF, LIGHT GOES OFF, VEHICLE DOESN'T ACT UP AGAIN AT THIS POINT BECAUSE I HAVE TURNED THE START/STOP OFF. AT DEALERSHIP FOR OVER A WEEK NOW, THEY "CLAIM" THEY CAN NOT GET IT TO REPRODUCE THE ISSUE. I'M READING ONLINE LOTS OF ISSUES LIKE THIS, WHY AREN'T THESE VEHICLES BEING RECALLED OR PULLED OFF THE ROAD. SOMEONE IS GONNA GET KILLED!
#11174413 |
LESS THAN 30 DAYS OF PURCHASING THE CAR IT COMPLETELY SHUT DOWN WHILE I WAS DRIVING IN TRAFFIC. BATTERY LIGHT CAME ON, CAR ROLLED TO A STOP AND WOULD NOT CRANK BACK UP FOR A FEW MINUTES. THIS HAPPENED WHILE DRIVING AT A SPEED OF 55 - 60 MPH. I CALLED THE DEALERSHIP AND THEY HAD ME BRING THE CAR BACK IN. APPARENTLY THIS IS A SAFETY FEATURE THAT HAPPENS WHEN THE OIL IS TOO LOW!!! THEY DID NOT TOP OFF THE OIL WHEN I PURCHASED THE CAR. HOWEVER, THIS IS NOT A SAFE THING FOR A VEHICLE TO DO. I COULD HAVE BEEN KILLED IN ATLANTA TRAFFIC ON THESE INTERSTATES. THIS IS BEYOND DANGEROUS AND THIS " FEATURE " WAS NOT DISCLOSED AT THE TIME OF PURCHASE!
#11173405 |
VEH. STALLS WHILE DRIVING , WENT BACK TO DEALER 2TIMES THEY SAY IT'S FINE. THIS IS ON SAFE AS IT HAPPENS ON HIGHWAY WITH NO WARNING, THEY TELL ME THAT THE DASH LIGHT IS NOT ON NOW SO WE CAN'T FIX IT
#11172709 | Crash
I WAS SITTING IN TRAFFIC ON THE 105 FREEWAY, AT APPROXIMATELY 2-3 MILES PER HOUR, AND MY CAR SUDDENLY LUNGED FORWARD HITTING THE OTHER CAR IN FRONT OF ME, MY FOOT WAS ON THE BRAKE THE ENTIRE TIME. TIME OF OCCURRENCE WAS JAN 28, 2019 APPROXIMATELY 2:30PM.
#11172570 |
ON DECEMBER 29TH AT ABOUT 5PM, I WAS TRAVELING SOUTH AT 40MPH ON PLYMOUTH SORRENTO RD IN ORANGE COUNTY FL.AS I WAS DRIVING, I HEARD A DING (1 DING ALMOST AS IF MY SEAT BELT WANTS BUCKLED, BUT IT WAS) AND AT THAT TIME, MY JEEP SHUT DOWN IN TRAVEL. THE FIRST THING I NOTICED WAS THE RADIO SHUT OFF AND ALL THE GAUGES, AS I WENT TO CORRECT MY STEERING, TO GET BACK IN THE CENTER OF MY LANE, I REALIZED I HAD NO STEERING CAPABILITIES, THE STEERING WHEEL WAS LOCKED. WHEN I REALIZED WHAT HAD HAPPENED, I BEGAN TO SLOW AND THE CAR CAME BACK ON. THIS ALL TOOK PLACE IN ABOUT 5 SECONDS. WHEN I GOT MY HEAD STRAIGHT AND STARTED BACK HOME, I NOTICED THAT THE RADIO, CONTROL PANEL/GAUGES AND A/C WOULD NOT FUNCTION PROPERLY. I COULD NOT CHANGE CHANNEL, TURN AIR OFF, COULDN'T CHANGE VOLUME...
#11170807 |
VEHICLE STALLS WHEN DRIVING AT ANY SPEED. EXTREMELY DANGEROUS. *DT*JB
#11166517 |
2019 JEEP CHEROKEE LATTITUDE- ENGINE SHUTS OFF WHILE DRIVING. I BOUGHT MY CAR BRAND NEW I REACHED 4000 MILES AND I WAS DRIVING TO WORK MY CAR DIED AND THE BATTERY LIGHT CAME ON, CAR WENT INTO FAILURE MODE SO WAS HARD TO STEER AND MY FLASHERS WOULD NOT GO ON, I SAT FOR A FEW MINUTES AND TRIED TO RESTART AND THE CAR HESITATED AND TURNED OVER. TWO WEEKS LATER SAME THING IN THE SAME EXACT SPOT. I BROUGHT MY CAR TO SURESKY THE DEALER I BOUGHT IT FROM AND THEY SAID ITS BECAUSE IT NEEDED AN OIL CHANGE. ONCE THEY COMPLETED MY OIL CHANGE THEY TOLD ME MY OIL WAS BARELY ON THE DIPSTICK. THIS IS A BRAND NEW CAR WITH 6000 MILES WITH SYNTHETIC OIL I SHOULDNT HAVE OIL LOSS. I HAVE READ ONLINE THERE ARE 188 OTHER PEOPLE THAT HAVE REPORTED THIS SAME ISSUE. I AM...
#11166290 |
THE CAR COMPLETELY SHUT DOWN WHILE DRIVING AT NIGHT ON A SNOWY MOUNTAIN ROAD. ALL LIGHTS AND EVERYTHING COMPLETELY SHUT OFF. I WAS ABLE TO STOP IN THE OPPOSING LANE OF TRAFFIC AND RESTART THE VEHICLE BEFORE BEING STRUCK. THE VEHICLE ELECTRICAL SYSTEM CONTINUED TO FLASH INTO WARNING AND LIMP MODE SEVERAL TIMES BUT WE WERE 100'S OF MILES FROM A DEALERSHIP. WE CONTINUED WITH THE PROBLEM UNTIL WE WERE ABLE TO LIMP HOME AND BACK TO THE DEALERSHIP. THE VEHICLE ALSO REVVED UP TO 4000 RPM WHILE MY FOOT WAS ON THE BRAKE AND NOT TOUCHING THE ACCELERATOR. THE LOW TIRE LIGHTS KEPT ROTATING TO DIFFERENT TIRES AS I DROVE WITH NONE BEING LOW. THE DEALERSHIP SAID IT WAS A VACUUM LINE AND THEY DROVE IT FOR 10 MILES WITHOUT RESULT. THIS VEHICLE ALMOST KILLED US ON SEVERAL OCCASIONS.
#11164809 | Fire
TL* THE CONTACT RENTED A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THERE WAS A BURNING ELECTRICAL ODOR COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY, SMOKE BILLOWED FROM UNDER THE HOOD OF THE VEHICLE. IN A MATTER OF SECONDS, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE BY THE RENTAL COMPANY TO A PRIVATE FACILITY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE VIN WAS NOT AVAILABLE. *BF... *TR
#11165203 |
VEHICLE LOCKS UP AND COMPLETELY DIES WHILE BEING DRIVEN AT HIGH SPEEDS. STEERING WHEEL LOCKS UP. MUST COME TO A STOP TO PUT IN PARK AND RESTART CAR.
#11163959 |
THE VEHICLE SHUTS OFF WHEN APPROACHING 3500 MILES. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION REGARDLESS OF SPEED RENDERING THE VEHICLE EXTREMELY DIFFICULT TO MANEUVER. THE JEEP WAS TAKEN TO DEALER AND THE MECHANIC ADVISED THAT THIS IS A KNOWN ISSUE WITH SOME OF THE NEW JEEP CHEROKEES CONTAINING CERTAIN FIAT MOTORS. THE VEHICLES NOW HAVE A FIAT MOTOR THAT APPARENTLY BURNS THE ENGINES OIL EVERY 3500 MILES & THE SHUT OFF IS A BUILT IN 'SAFETY MECHANISM' TO PREVENT THE MOTOR FROM BURNING OUT DUE TO THE LACK OF OIL. THIS INFORMATION WAS NOT DISCLOSED WHEN THE VEHICLE WAS PURCHASED.
#11163644 |
CAR STALLED AND LIGHTS ON DASHBOARD FLASHED WHEN STOPPED AT INTERSECTION
#11162464 |
1. ON 3 OCCASIONS (MOST RECENTLY 12-2-18) DURING BRAKING THE EMERGENCY BRAKE ENGAGES ITSELF AND THE ENGINE CONTINUOUSLY ENGAGES THE STARTER. UNABLE TO PUT VEHICLE IN PARK TURN OFF THE STARTER AND AFTER ABOUT 30-60 SECONDS ABLE TO PUT INTO PARK AND RESTART THE VEHICLE. ON 12-2-18 I WAS SLOWING FOR A STOP LIGHT AND THE VEHICLE WOULDN'T ALLOW ME TO PUT THE HAZARD LIGHTS ON WHEN I COULDN'T GET THE STARTER TO DISENGAGE AND PUT INTO PARK TO RESTART THE VEHICLE. IT OCCURS WITHOUT WARNING AND THE EMERGENCY BRAKE MUST BE PULLED UP. 2. THE BRAKES OFTEN SOUND LIKE THEY ARE RUBBING (NEEDING BRAKE PADS). 3. THE RADIO WILL RANDOMLY CHANGE FROM FM TO SIRIUS AND UNABLE TO TURN OFF/ON OR RETURN TO THE RADIO MENU. 4. THE RADIO VOLUME MOST OF TIME MUST BE AT 15 OR HIGHER TO LISTEN TO THE RADIO AND WILL RANDOMLY JUMP TO...
#11157223 |
WHILE DRIVING VEHICLE SHOWED ON SCREEN THAT SHIFTING WAS NOT ALLOWED CAUSING THE CAR TO STALL. HAVING TO STOP IN THE MIDDLE OF THE ROAD TO SHIFT IT TO PARKING AND PUT IT BACK ON DRIVE. ALSO BATTERY LIGHT CAME UP WHILE DRIVING CASUSING THE ENGINE TO STALL AND NOT BEING ABLE TO PROCEED IN DRIVE SLOWING THE CAR DOWN. HAD TO TURN OFF THE VEHICLE AGAIN ON THE MIDDLE OF THE ROAD TO BE ABLE TO RESTART THE VEHICLE.
#11156086 |
WHILE DRIVING 80MPH ON THE HIGHWAY, MY 2019 JEEP CHEROKEE WENT INTO COMPLETE FAILURE MODE. THE POWER IN THE VEHICLE FAILED, I WAS NO LONGER ABLE TO ACCELERATE. LUCKILY I WAS ABLE TO DODGE MY WAY THROUGH TRAFFIC AND GET OFF THE HIGHWAY AND INTO SAFETY. AFTER 48 HOURS AT THE DEALERSHIP, STILL NO OFFICIAL ROOT CAUSE OF WHY THE POWER FAILED.
#11156025 |
WHILE PULLING INTO A PARKING LOT THE VEHICLE ENGINE SHUT DOWN, IT HAS DONE THIS THREE TIMES IN THE PAST WEEK. VEHICLE IS NOW AT THE DEALERSHIP. I HAD TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART IT. *DT *DT*JB
#11155134 |
THIS PROBLEM OCCURS ALMOST EVERYTIME YOU START THE JEEP AND TRY TO DRIVE. IT WILL LET ME DRIVE ABOUT A QUARTER OF A MILE AND THEN THE VEHICLE WILL DIE WHEN DEACCELERATING AND LOSE POWER STEERING. AFTER PUTTING IT BACK IN PARK AND LETTING IT SIT FOR A FEW MINUTES IT WILL USUALLY RESTART BUT IT TAKES ABOUT 5-10 SECONDS FOR IT TO START. I HAVE 5300 MILES ON THE CAR AND IT IS CURRENTLY BACK AT THE DEALER FOR THE SECOND TIME THIS MONTH TO TRY AND PINPOINT THE ISSUE. DEFINITELY, A SAFETY HAZARD AS IT HAS STALLED TWICE IN THE MIDDLE OF INTERSECTIONS, ONCE ALMOST CAUSING AN ACCIDENT WITH MY WIFE AND TWO YEAR OLD IN THE CAR. HOPEFULLY, THEY RECTIFY THE ISSUE ON THIS VISIT OR WE WILL BE GETTING RID OF THE CAR AND STEERING CLEAR OF JEEP FROM HERE ON OUT. *BF. *TR
#11155219 |
TODAY WE BOUGHT A NEW 2019 JEEP CHEROKEE VIN [XXX] FROM QUIRK DEALERSHIP IN BRAINTREE MA. THE CAR STALLED 100 FEET FROM THE DEALERSHIP LEAVING THE LOT - NO ABILITY TO STEER ALL SYSTEMS DIED. THESE CARS NEED TO BE RECALLED, VERY SCARY IN TRAFFIC WITH NO ABILITY TO MOVE. THIS IS NOT THE FIRST COMPLAINTS I HAVE SEEN, PLEASE HELP THE CONSUMER BY RECALLING THESE VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#11152785 |
WHEN TURNING AROUND THE VEHICLE MAKES A WEIRD NOISE AND THE BRAKES ARE NOT STABLE WHILE TRYING TO BRAKE IT DOESN'T RESPOND IMMEDIATELY PULLING FORWARD THE CAR.
#11145330 |
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND AN UNKNOWN ELECTRONIC SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWLEY CHRYSLER JEEP DODGE RAM (860-261-3000, LOCATED AT 1461 FARMINGTON AVE, BRISTOL, CT 06010) WHERE THE SOFTWARE WAS UPGRADED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND AN UNKNOWN FAILURE CODE WAS LOCATED. THE DEALER ALSO DIAGNOSED AND REPLACED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE FOR AN ARBITRATION. THE CONTACT FILED FOR AN ARBITRATION. THE FAILURE RECURRED AND THE SAME DEALER INSTALLED A FLIGHT CONTROLLER TO TRACK THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V739000 (POWER TRAIN). THE VEHICLE WAS REPAIRED PER THE RECALL AND THE CONTACT STATED THAT THE VEHICLE "APPEARED TO BE REPAIRED"; HOWEVER, SHE WANTED THE VEHICLE REPLACED. THE FAILURE...
#11144622 |
MY CAR CONTINUES TO STALL INTERMITTENTLY. I RECEIVED MY CAR BACK FROM THE SERVICE DEPARTMENT ON 31-OCT-2019. LATER THAT DAY, ON MY WAY HOME FROM WORK, MY CAR STALLED GOING APPROXIMATELY 25 MILES PER HOUR. THE VEHICLE LOST ALL POWER AND CAME TO A STOP ON THE 405 FREEWAY. I WAS IN STOP AND GO TRAFFIC, WHICH MAY HAVE SAVED MY LIFE SINCE OTHER VEHICLES WERE DRIVING SLOW AND AT TIMES STOPPED. THIS ALLOWED ME SOME TIME WHILE I ATTEMPTED TO RESTART THE VEHICLE. IT RE-STARTED AND I MADE IT HOME.
#11143960 |
MY 2019 JEEP CHEROKEE LATITUDE WAS JUST EXITING THE INTERSTATE AND APPROACHED A LIGHT ON THE OFF RAMP. UPON STOPPING AND TRYING TO ACCELERATE MY JEEP BEGAN BEEPING AND THE "DRIVE (D)" STARTED BLINKING ON THE DASH AND GEAR. DURING THIS TIME MY VEHICLE WOULD ROLL BACKWARDS TO THE OFF RAMP UNLESS THE EMERGENCY BREAK WAS ENGAGED. I WAS NOT ABLE TO PRESS THE GAS, SHIFTING INTO OTHER GEARS DID NOT DO ANYTHING AND THE BREAKS WERE LOCKED OUT. I WAS SITTING IN THE BIKE LANE BLOCKING TRAFFIC AND HOPING TO NOT GET HIT. I WAS ABLE TO ROLL DOWNHILL ABOUT 50FT AND STEER ONTO A SIDE STREET. ONCE THERE I AGAIN TRIED TO SHIFT TO DIFFERENT GEARS AND NOTHING SEEMED TO WORK. AS MENTIONED MY BREAKS WERE LOCKED AND THE GAS PEDAL WAS OUT OF SERVICE. FINALLY, AFTER EXITING THE MAJOR INTERSECTION I TRIED TURNING THE CAR OFF AND...
#11142832 |
CAR WILL ABRUPTLY STOP WITH NO WARNING THEN BATTERY LIGHT WILL TURN ON. CANNOT ALWAYS GET CAR TO CRANK BACK OVER QUICKLY.
#11142463 |
WHILE DRIVING ON A MAJOR HIGHWAY DURING RUSH HOUR, IN THE FAST LANE TRAVELING AT 70 MPHS, THE ENGINE COMPLETELY SHUT OFF. IT WAS LEFT COSTING AND SLOWING IN SPEED. NO STEERING OR BREAKING WERE EFFECTED. ONCE I WAS ABLE TO GET TO THE BREAKDOWN LANE THE THE ENGINE DID RESTART WHILE IN LOW SPEED (30MPH) AND CREEPING ALONG THE BREAK DOWN LANE THE ENGINE WAS 3RPMS AND SHUT OFF AGAIN. NEEDING TOWING AND IS CURRENTLY IN FOR REPAIR. 1900 MILES TO THE VEHICLE.
#11141455 |
2019 JEEP CHEROKEE WITH ABOUT 2000 MILES ON IT SUDDENLY STALLED WHILE DRIVING AT APPROXIMATELY 10 MPH TWICE NOW. AFTER PUTTING IT IN PARK AND A FEW TRIES AT RESTARTING THE CAR RAN OK. THIS OCCURRED ON 10/17/18 AND 10/19/18 WITHIN A HALF MILE FROM HOME AFTER STARTING IT FOR THE FIRST TIME IN THE MORNING. WEATHER CONDITION WAS APPROXIMATELY 70 AND SUNNY AFTER OVERNIGHT TEMPS OF ONLY LOW 60'S. LOOKING ONLINE AT COMPLAINTS, THIS APPEARS TO BE AN ISSUE MANY PEOPLE ARE EXPERIENCING WITH NO REAL REMEDY FROM DEALERSHIPS. I TOO HAVE NO CHOICE BUT TO TAKE IT TO A DEALERSHIP AND HOPE THEY FIND A ISSUE THAT CAN BE FIXED.
#11139991 |
VEHICLE SHUTS OFF WHILE DRIVING, CAUSING ME TO HAVE TO PUT IT IN PARK AND RE-START THE ENGINE. TWO TIMES WHEN IT HAPPENED, I WASN'T GOING FAST ENOUGH TO COAST TO THE SHOULDER, SO HAD TO START THE VEHICLE IN THE MIDDLE OF THE STREET. VEHICLE HAS A HARD TIME STARTING ONCE STALLED. SERVICE DEPARTMENT AT DEALERSHIP INFORMED ME OIL WAS LOW, VEHICLE WASN'T DUE FOR AN OIL CHANGE YET. NO WARNINGS OR INDICATOR LIGHTS THAT OIL LEVEL WAS LOW. SERVICE TECHNICIAN SAID TO CHECK OIL EVERY 1000 MILES, ON A BRAND NEW VEHICLE. SAID THIS ENGINE USES A LOT OF OIL. I'M CONCERNED AT PULLING ONTO A BUSY ROAD OR INTO TRAFFIC AND HAVING VEHICLE DIE ON ME AND GETTING HIT.
#11139602 |
THE ENGINE SHUT OFF WHILE DRIVING THE VEHICLE AT 40 MILES PER HOUR. THE CAR HAD 972 MILES ON IT, AND WAS PURCHASED NEW A FEW WEEKS AGO. *DT CONSUMER STATED CAR IS NOT REPAIRED AND THE DEALER WAS NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. UPDATED 11/30/18*JB
#11139498 |
THE VEHICLE IS BURNING OIL. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE COMPONENTS OR ON MY GARAGE FLOOR. I HAVE ALWAYS CHECKED MY OIL FAITHFULLY ON ALL MY VEHICLES AS I GO OUT OF TOWN ONCE A MONTH. WHEN I GOT THE VEHICLE BRAND NEW I IMMEDIATELY CHECKED THE FLUID LEVELS. THE OIL LEVEL WAS HALF WAY BETWEEN THE HASH MARKS ON THE DIP STICK. WITHIN A MONTH AND A HALF I NOTICED A DECREASE IN THE OIL LEVEL. I HAVE HAD THE VEHICLE FOR 5 MONTHS AND THE OIL LEVEL IS BARELY ABOVE WHERE THE HASH MARKS START. THIS IS UNACCEPTABLE. I REPORTED THIS WHEN THEY REPLACED MY TRANSMISSION VALVE BODY DUE TO ANOTHER ISSUE. I WAS TOLD THE OIL IS WITHIN THE HASH MARKS AND IT IS FINE. IT IS NOT FINE WHEN A NEW VEHICLE IS BURNING THIS MUCH OIL. I HAVE READ REPORTS OF THE...
#11139492 |
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY...
#11139107 |
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
#11138902 |
TAKATA RECALL. I WAS MERGING INTO THE TURNING LANE IN BUSY TRAFFIC. AS I WAS APPLYING BRAKES AND COMING TO A LOW SPEED THE VOLTAGE LIGHT CAME ON AND THE JEEP COMPLETELY STALLED AND LOST ALL DRIVABILITY. NO OTHER LIGHTS OR ANYTHING WAS IN THE DASH JUST THE VOLTAGE. I PUT THE CAR IN NEUTRAL AND MANAGED TO GET IT BACK STARTED BEFORE GETTING HIT IN A BUSY INTERSECTION.

Other 2019 JEEP CHEROKEE Problem Areas

Power Train 661 complaints Electrical System 324 complaints Unknown Or Other 241 complaints Steering 116 complaints Service Brakes 93 complaints Vehicle Speed Control 77 complaints Air Bags 40 complaints Fuelpropulsion System 37 complaints Electronic Stability Control Esc 27 complaints Forward Collision Avoidance Automatic Emergency Braking 22 complaints Wheels 20 complaints Exterior Lighting 16 complaints Structurebody 15 complaints Engine And Engine Cooling 10 complaints Suspension 9 complaints Visibilitywiper 7 complaints Forward Collision Avoidance Adaptive Cruise Control 6 complaints Seat Belts 6 complaints Lane Departure Blind Spot Detection 5 complaints Service Brakes Hydraulic 5 complaints Forward Collision Avoidance Warnings 4 complaints Parking Brake 3 complaints Power Trainautomatic Transmission 3 complaints Power Traindrivelinedifferential Unit 3 complaints Seats 3 complaints Back Over Prevention 2 complaints Back Over Prevention Rearview System Braking 2 complaints Back Over Prevention Warnings 2 complaints Electrical System12v24v48v Battery 2 complaints Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit 2 complaints Fuel System Gasoline 2 complaints Structurebodyhood 2 complaints Tires 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Back Over Prevention Camera System 1 complaint Electrical System Instrument Clusterpanel 1 complaint Engine And Engine Coolingengineoillubricationfilterscreen 1 complaint Engine And Engine Coolingexhaust System 1 complaint Equipment 1 complaint Equipmentappliancetvradiospeakers 1 complaint Equipmentelectricalinfotainment 1 complaint Exterior Lightinghazard Flashing Warning Lightsswitch 1 complaint Forward Collision Avoidance 1 complaint Forward Collision Avoidance Sensing System Camera 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Lane Departure Assist 1 complaint Lane Departure Warning 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Service Brakes Airdiscrotor 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Structure 1 complaint Structurebodydoor 1 complaint Tirestreadbelt 1 complaint Traction Control System 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilityglass Siderear 1 complaint Wheelslugsnutsboltsstuds 1 complaint
Check any vehicle history by VIN - Free vehicle history report