NHTSA Complaint #11193679 — 2019 JEEP CHEROKEE

MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN AFTER SHOWING THE PICTURE OF THE ERROR THE SERVICE DEPARTMENT CAN NOT DUPLICATE THE ISSUE. STATED THE VEHICLES SYSTEM IS NOT SHOWING ANY ERROR CODES WHEN THEY PLUG IN THEIR CODE BOX. IT'S BEEN ALREADY 4 DIFFERENT OCCASIONS MY VEHICLE STALLS WHILE TURNING OR STOPPED AT A LIGHT TRYING TO MOVE FORWARD. I GUESS CHRYSLER WILL NOT RECOGNIZE THE ISSUE THEY ARE HAVING WITH THESE VEHICLE UNTIL SOMEONE LOSES THEIR LIFE AND THEY GET SUED FOR DAMAGES. I SHOULDN'T HAVE TO DEAL WITH A STALLING PROBLEMS A NEW VEHICLE WITH LESS THAN 5000 MILES.