NHTSA Complaint #11711616 — 2019 JEEP CHEROKEE

To Whom It May Concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee Limited due to ongoing defects that create unsafe driving conditions. Vehicle Information: •Year/Make/Model: 2019 Jeep Cherokee Limited •189,000 Safety Issues: My vehicle has experienced repeated and unpredictable failures, including: •Loss of power while driving •Electrical instability and voltage fluctuations •Auto Stop/Start system malfunction •Hard and delayed transmission shifting •“Service Shifter” warnings and parking brake alerts (P with exclamation point) •Intermittent stalling and hesitation These issues occur without warning and significantly impair the vehicle’s ability to accelerate, shift, and operate safely in traffic. Recall Concern: I am aware that 2018–2019 Jeep Cherokee vehicles were recalled for transmission, powertrain, and electrical defects, including conditions that can cause loss of propulsion and unsafe shifting. My vehicle exhibits the same symptoms described in those recalls; however, my VIN has not been included. Repair History: I have contacted the dealership multiple times. The primary response has been battery replacement, which did not resolve the issues. No permanent repair or root cause has been identified. Safety Risk: Loss of power, transmission malfunction, and electrical instability while driving present a serious safety risk and increase the likelihood of a collision. I respectfully request that NHTSA review this complaint and investigate whether my vehicle is affected by a safety-related defect consistent with known recalls for this model Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)