NHTSA Complaint #11190668 — 2019 JEEP CHEROKEE

THE VEHICLE'S ELECTRICAL SYSTEM DOES NOT WORK PROPERLY. THE UCONNECT SCREEN FADES IN AND OUT TO TOTAL BLACKNESS. YOU CANNOT READ ANYTHING. THERE IS NO WAY TO CHANGE ANY OF THE SETTINGS. I HAD TO TURN THE CAR OFF, START IT AGAIN TO GET THE SCREEN TO COME ON. IT IS DANGEROUS WHEN YOU ARE DRIVING AND HAVE TO GUESS WHAT IS HAPPENING ON THE SCREEN. THE RADIO DOES NOT WORK RIGHT. I START THE CAR AND IT EITHER COMES ON FULL BLAST VOLUME, AND THEN FADES OUT TO NO SOUND, OR IT JUST HAS NO SOUND AT ALL. I FOLLOWED THE OWNER'S MANUAL TO RESET THE UCONNECT SYSTEM USING THE UCONNECT MENU RESET BUTTON. THAT DID ABSOLUTELY NOTHING! I CANNOT TRUST THE CAR OR THE SCREEN IN THE UCONNECT SYSTEM. THE SECOND ISSUE AND IT IS A BIG ONE! THE CAR STALLS WHEN YOU STEP ON THE ACCELERATOR! I TRIED TO PASS A CAR, AND STEPPED DOWN TO ACCELERATE AND THE JEEP STALLED! I ALMOST WRECKED! WHEN YOU STEP DOWN ON THE ACCELERATOR THE ENGINE FEELS LIKE IT IS GOING TO STALL. I AM NOT A MECHANIC, SO I DO NOT KNOW IF ALL OF THIS IS ELECTRICAL, OR ENGINE RELATED. THIS IS AN ON GOING PROBLEM.