NHTSA Complaint #11184029 — 2019 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS MAKING TURNS OR IDLING AT STOP SIGNS, IT LOST POWER AND STALLED. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE AND THERE WAS AN ABNORMAL KNOCKING NOISE EMERGING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO 1-5 CHRYSLER JEEP DODGE RAM (1560 NW STATE AVE, CHEHALIS, WA 98532, (360) 748-1717) TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED VIA CERTIFIED MAIL, BUT THERE WAS NO RESPONSE. THE FAILURE MILEAGE WAS 11,131.