NHTSA Complaint #11193185 — 2019 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11193185 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 14,100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
ISSUE STARTED AT 3,500 MILES. WHEN MAKING A RIGHT OR LEFT TURN A CHIME WOULD GO OFF AND THE BATTERY OR ENGINE LIGHT WOULD COME ON, THE D FOR DRIVE WOULD FLASH ON THE CONSOLE, AND VEHICLE WAS BASICALLY STALLED. TRYING TO ACCELERATE DID NOTHING. HAD TO TURN CAR OFF AND BACK ON. DEALERSHIP SAID IT WAS LOW ON OIL AND CAR WENT INTO SELF-PRESERVATION MODE. HAPPENED TWO MORE TIMES BEFORE I HIT 7,500 MILES. DEALER KEPT ADDING OIL EACH TIME. WAS TOLD THIS ENGINE HAD A HARDER THAN NORMAL BREAK IN PERIOD UP TO 7,500 MILES. WAS TOLD TO COME BACK FOR OIL CHANGE IN ANOTHER 5,000 MILES. OIL WAS CHECKED AT 1,000 AND 2,000 MILES AND WAS NOT LOW. AT 4,100 MILES THE ISSUE STARTED AGAIN AND HAPPENED THREE TIMES DRIVING TO WORK AND THEN ONCE GOING TO THE DEALER. THE JEEP IS BACK AT THE DEALERSHIP.
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