NHTSA Complaint #11139492 — 2019 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11139492 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY DANGEROUS AND UPSETTING BECAUSE I SEE THERE WAS RECALL FOR THIS EXACT SAME ISSUE OF STALLING OUT. HOWEVER, MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT DOES NOT FALL WITHIN THE PRODUCTION START AND ENDING DATE TIMEFRAME? SEEMS TO ME JEEP IS JUST TRYING TO SAVE MONEY AND GETTING AWAY WITH NOT REPAIR ADDITIONAL VEHICLES THAT ARE UNSAFE. THIS IS JUST WRONG.
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