NHTSA Complaint #11206885 — 2019 JEEP CHEROKEE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11206885
Vehicle	2019 JEEP CHEROKEE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 8, 2019
Date Filed	May 10, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.

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