NHTSA Complaint #11387811 — 2019 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11387811
Vehicle	2019 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 12, 2021
Date Filed	January 13, 2021
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHEN COMING TO A STOP IN THE VEHICLE, THE 2019 JEEP CHEROKEE (BOUGHT USED AT 52,000MI) AT 59,000MI NOW POWERS OFF RANDOMLY. APPARENTLY THIS IS DUE TO A SOFTWARE ISSUE THAT WAS RECALLED, BUT I DO NOT SEE MY VIN AVAILABLE FOR SERVICE. THIS IS UNACCEPTABLE AS I AM AFRAID OF A NEWISH CAR TURNING OFF WHILE ON THE ROAD.

Related Complaints for the 2019 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11719121 — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...

#11718787 — February 18, 2026 — Vehicle was stopped at a light. When I let go of the break the car turned on the parking break. After I turned off th...

#11711616 — January 17, 2026 — To Whom It May Concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee Limited due to ongoing de...

#11708841 — January 5, 2026 — My 2019 Jeep Lost all power. Shortly after that My service 4wd light came on. I understand that this is a recent reca...

#11707852 — December 30, 2025 — What happened : The vehicle experienced a sudden electrical failure and loss of normal shutdown control. The vehicle...

Recent Complaints for the 2019 JEEP CHEROKEE

#11719313 — ENGINE — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719473 — POWER TRAIN — February 20, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...

#11719313 — UNKNOWN OR OTHER — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719313 — VEHICLE SPEED CONTROL — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719121 — ENGINE — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...